NyGuard IGR Concentrate is a juvenile hormone mimic that breaks the life cycles of more than 50 pests, including cockroaches, fleas, mosquitoes, ants and flies. It works indoors and outdoors so it can be used to treat more places. It provides more output per bottle so you get more for your money — up to 120 finished gallons per 480-milliliter bottle, the company says. NyGuard IGR Concentrate’s versatility gives you “the power of more” so you can do more for your customer.
About MGK
In 1902, Alexander McLaughlin went into the business of importing ground spices, plant leaves, barks, fruits and flowers for use in pharmaceuticals and food. Six years later, he incorporated the business with partners George King and John Gormley. The company, McLaughlin Gormley King (MGK), soon realized its product shipments containing flowers in the chrysanthemum family of plants were never infested with live insects.
Four generations of family leadership have guided MGK since its founding. In 1989, MGK became an affiliate of Sumitomo Chemical Co., a critical relationship to its long-term successes in chemistry, technology, sales and growth. As the MGK team notes, “advanced pest control methods that minimize environmental impact while meeting control requirements hold great promise for the future. And that is where MGK plans to be — at the forefront.”
Get ready for an exciting showcase at PestWorld 2026 in Grapevine, Texas, where Catchmaster Pro will introduce a new lineup built around one goal: helping pest management professionals (PMPs) make more money. Our full team of sales representatives will be on hand at Booth 231 to walk you through the innovations below and answer your questions.
Vector 9 Plug-In: The tool that turns you into the hero
Meet the newest member of the Vector family, the Vector 9 Plug-In. PMPs already trust Vector for silent, zap-free fly control. Now that same technology comes in a compact, outlet-ready design perfect for kitchens, break rooms and tight indoor spaces where a full insect light trap (ILT) is not appropriate.
The Vector 9 is great as a leave-behind or as an add-on for your customers. It is useful all year long, from the warmer months when uninvited pests like flies, gnats and moths follow us inside, and again in the spring and fall, when stink bugs, lady beetles and other occasional invaders drop by. Each unit ships with 12 glue board refills, so you can hand your client a full year’s supply in a single visit.
Shadowbox Rodent Station: For mice or rats
Last year, we introduced the Shadowbox Rodent Station for mice. This year, we’re expanding the line with a larger Shadowbox designed specifically for rats. It’s the same low-cost, easy-to-assemble, reusable design and the same discreet profile and multiple trap anchoring options, allowing you to use wooden or plastic snap traps. All Shadowboxes come with optional integrated pest management (IPM) record-keeper labels.
Private Label by Catchmaster Pro: See your brand in action
Stop by our booth to try our new interactive private-label tool. Drop in your logo and company name right on the spot and watch your own branded products come to life on screen. It’s the fastest way to picture what’s possible, like the Private Label Door Hanger. Every private-label partner gets a dedicated Catchmaster Pro representative to guide design and production, from concept to shelf.
Don’t miss what’s new from AP&G’s Catchmaster Pro at PestWorld 2026.
Add convenience, security and efficiency to your work vehicle with a Roll-Up Door Truck Cap. Designed for quick access and maximum productivity, the roll-up door replaces traditional swing/ hatch doors with a smooth, space-saving design that opens vertically — perfect for tight parking areas and busy jobsites where opening doors is a hassle.
Now available for the Ford Maverick (model year 2022 and up), the new roll-up door pairs well with bedslides, configured Next-Gen shelving and an ergonomic ladder rack. It will be available on other platforms, including the Chevy Silverado and Ford F-150, later this fall. Features include:
30% larger access doors than others on the market
weather and dust resistance thanks to a patent-pending system
e-lock option available
commercial-grade aluminum construction
3-point locking handles on rear doors
2-point locking handles on the rear hatch
ladder rack- and toolbox-ready
3-year/36,000-mile warranty
About Adrian Steel
From its beginning in 1953 as a small structural steel warehouse with four employees, Adrian has grown to become an award-winning industry leader in cargo management solutions for commercial vehicles. Small businesses to large fleets rely on Adrian products every day, in a variety of working conditions and industries.
This co-pack of products uses Mold-Care to kill and help prevent mold along with Bora-Care to combat wood-decay fungi as well as termites and other listed wood-destroying organisms (WDOs). During new or remedial construction, a solution is topically applied to all wood surfaces in the structure per the label. After flooding, treat all exposed wood to kill mold and help prevent future mold growth.
Availble in a dual-chamber container (1 pint of Mold-Care and 1 gallon of Bora-Care), this product can be ordered two per case, 40 cases per pallet.
About Nisus
Nisus is a privately held company that manufactures sustainable products for the professional pest control industry, industrial wood protection industry and the agricultural liquid micronutrient industry at its manufacturing plant based in Rockford, Tenn.
Cetane Associates, a Houston, Texas-based financial advisory and transaction firm providing mergers and acquisitions (M&A) expertise to the home services industries, confirms the acquisition of its client, Viper Pest Services, to The Pest Rangers. Cetane team members Bob Williamson, Barrett Conway and Danny O’Laughlin managed the transaction.
Based in Allentown, Pa., Viper Pest was founded in 2016 by Ryan Lingold to serve the Lehigh Valley. In a news release, he noted that he is “confident that The Pest Rangers will take great care of our customers and employees, and I look forward to continuing to work with the team to ensure a smooth transition.”
The Pest Rangers is based in Wilkes Barre, Pa., about 65 miles northwest of Viper Pest. Jeff King, president of The Pest Rangers, remarked, “Ryan has built valuable relationships with his customers and employees over the years, and we appreciate the trust he has placed in The Pest Rangers to carry those relationships forward. Our goal with every acquisition is to make the transition as seamless as possible for the customers and the people who helped build the business.”
About Cetane Associates
Cetane is a leading provider of financial advisory services to pest management companies as well as other service industries such as propane, heating oil, lawn care, landscaping and more. Cetane Pest and Lawn DirectorBob Williamson is a contributor for PMP‘s monthly “M&A Update.” Clients engage Cetane to advise on sales, spin-offs and acquisitions, as well as to perform valuation and ad-hoc corporate finance assignments.
About The Pest Rangers
The Pest Rangers is an independent, family-owned and operated regional pest control company. Founded in 2008, it has grown into a 40-person team with seven physical offices across Pennsylvania and New Jersey: Wilkes-Barre, Hazleton, Mount Pocono, Allentown, Macungie, Horsham and Moorestown.
The five stages of grief are generally agreed to be denial, anger, bargaining, sadness and acceptance. These stages usually are associated with major loss, such as the death of a loved one, the end of a relationship, the loss of a job or another difficult life However, it is important to remember that everyone experiences these feelings differently. event.
A termite recommendation obviously is not the same kind of loss, but the emotional pattern can be surprisingly similar. Honestly, it shows up in many service industries: A customer finds out their car is not worth repairing; their heating, ventilation and air-conditioning (HVAC) system is dead; or their roof needs to be replaced; and the first reaction often is emotional before it becomes practical.
Termite work is no different. The finding may be technical, but the reaction is human. It’s also understandable. A home is personal. It may be someone’s biggest investment. It may be a home they have cared for, remodeled, painted, repaired and protected for years. So, when termite evidence is found, especially before the sale of a property, it can feel like bad news arriving at the worst possible time.
The inspector’s job is to find and explain the evidence, but the communication part matters, too. If we understand what stage the homeowner is in, we have a better chance of keeping the conversation calm, factual and useful.
1. Denial
“My home does not have termites. My neighbors all have termites, but I do not.”
This usually is the first reaction. Termites are hidden most of the time, so homeowners often believe the problem must be somewhere else. The house may look beautiful. The paint may be perfect. A contractor may have just been there. The homeowners may have spent a lot of money maintaining the property.
Denial usually starts to fade when the evidence becomes harder to ignore: damaged wood, pellets, dead swarmers, wings, shelter tubes or repeated inspection findings.
Tip:Do not push harder than the evidence. Slow down, show the finding clearly and explain what it means. Photos, tags, chalk marks, diagrams and clear report language help keep the conversation factual.
2. Anger
“How do you know those are termites? Are they alive? Someone else was just up there and did not say anything about termites!”
This reaction is more common than people think. Termite findings can feel personal, especially when the homeowner has taken good care of the property or is preparing to sell. They may feel blindsided. They may feel like a new problem was just created. They may worry about the sale, the cost, the disclosure or what a buyer will think.
This is where calm explanation matters. The best thing an inspector can do is bring the conversation back to the evidence.
Tip:Do not argue and do not match their energy. Show the damage. Show the pellets. Show the swarmers. Show the photos. Explain what you are seeing, where you found it and why it matters.
3. Bargaining
“Maybe if I call another company, they will tell me something different. Maybe they’ll say I only need a spray. Maybe those termites just came in from outside and are dead.“
Getting a second opinion is reasonable. For a major decision like termite treatment, homeowners should ask questions and understand the evidence. Sometimes localized treatment makes sense. Sometimes repairs are enough. Sometimes the evidence is limited and accessible.
But when the evidence is widespread, hidden, repeated or connected to swarming, the pattern may point toward fumigation. Bargaining is the stage where a homeowner still may be hoping for a simpler answer. That is understandable. Nobody wants to hear that fumigation may be necessary.
Tip:Keep the conversation focused on the actual findings. What was found? Where was it found? Is the evidence isolated or widespread? Is the area accessible? Are there swarmers, pellets, wings or inaccessible attic findings? Would localized treatment realistically solve the problem?
4. Sadness
“I’m so disappointed. I’ve done everything I can to take care of this home, and now I find out termites are damaging it.”
This is a heavy stage. The homeowners may feel defeated. They may feel like the home is ruined. They may feel embarrassed, especially if the home is being sold. They may start thinking about delays, disclosures, escrow problems, money, repairs and what buyers are going to think.
This is where reassurance matters. They need to understand that even an active termite infestation doesn’t mean the home is beyond repair.
Tip: Slow down the conversation. Explain that termite problems usually are manageable once the evidence is understood. Separate the emotion from the decision: Drywood or subterranean? Isolated or widespread? Accessible or hidden? Localized treatment or fumigation?
5. Acceptance
“OK, it is what it is. Multiple inspectors have confirmed the problem. Now I need to decide what to do.”
This is the best stage for a productive conversation. The emotion (usually) has settled down. The homeowners have accepted the evidence is real, and now the discussion can become practical.
At this point, they can review the options. They can understand the warranty. They can talk about preparation, scheduling, cost, repairs, access issues, roof tile concerns and what happens next.
Tip:Do not confuse acceptance with happiness. The homeowners may still dislike the situation, but they finally are ready to make a clear decision. This is when a proposal, preparation instructions, warranty explanation and next steps are most likely to be heard.
These mud tubes were built by subterranean termites as protected “highways” for their colony. (Photo: Bahadur Ali / istock / Getty Images plus / Getty Images)
Final thoughts
Before homeowners can make a good termite decision, they often need to work through the emotional cycle first. The point is not to label the homeowners, but rather, to recognize where they are emotionally so you can respond in a way they can actually hear.
If they are in denial, they need evidence. If they are angry, they need a calm explanation. If they are bargaining, they need clarity. If they are sad or overwhelmed, they need reassurance. If they are in acceptance, they are ready to talk about the next step.
A good termite inspection is not just about finding termites. It is about helping homeowners understand what the evidence means, what the realistic options are and how to move forward without panic. Then, the conversation can shift from fear to a plan.
The National Pest Management Association (NPMA) has formed a partnership with ITR Economics, the oldest privately held, continuously operating economic research and consulting firm in the United States, to give its members exclusive access to economic forecasting built specifically for the pest management industry.
Through the partnership, NPMA members now receive quarterly Economic Forecast Reports that track the indicators most relevant to pest management businesses — including industry employment, average weekly wages, and the number of active establishments nationwide — alongside broader economic drivers like gross domestic product (GDP), retail sales, housing starts and household spending. Each report places the industry within ITR’s proprietary business cycle framework to help members understand not just where the economy stands today, but where it’s headed.
Members also gain access to ITR’s Alliance platform, which allows companies to upload their own sales data and compare it directly against the trends in their custom Forecast Reports. The result is a private, company-specific view of demand, risk, and opportunity — the kind of forward-looking planning tool typically reserved for large enterprises with in-house research teams. If purchased directly, this level of access would cost businesses $50,000 annually, according to the NPMA.
“Our members run their businesses on instinct and hard-won experience, but even the best instincts benefit from real data,” said NPMA CEO Dominique Stumpf, CAE. “This partnership with ITR Economics gives NPMA members a level of economic foresight that used to be out of reach for all but the largest companies in our industry. Now every member, regardless of size, can see where the industry is headed and make staffing, budgeting, and growth decisions with real confidence.”
ITR Economics has provided economic forecasting to business leaders since 1948, with a long track record of forecast accuracy across GDP, industrial production, retail sales, housing, and employment data.
Members will get a firsthand look at ITR’s forecasting approach at PestWorld 2026, which will be held Oct. 20–23 in Grapevine, Texas. ITR economist Michael Feuz will lead a two-part Thought Leader session titled “Setting Expectations for 2027 and Beyond,” on Thursday, Oct, 22. The presentation will cover the macroeconomic drivers including inflation, interest rates, labor, and geopolitical uncertainty that will shape business planning in the year ahead.
NPMA members can access their first Quarterly Economic Forecast Report and ITR’s Alliance platform now.
About the NPMA
The National Pest Management Association is a non-profit organization with more than 4,000 members. It was established in 1933 to support the pest management industry’s commitment to the protection of public health, food and property from the diseases and dangers of pests. The association has had many notable leaders over the years, including Pest Management Professional Hall of Famers Bill Buettner (Class of 1998), Dr. Ralph Heal (Class of 2003), Dr. Phil Spear (Class of 2004) and Bob Rosenberg (Class of 2013), to name just a few.
