Syngenta introduces new ATLAS robot

Syngenta has advanced its development and customer support with its proprietary ATLAS (Application Technology Laboratory Automation System) robot, a first-of-its-kind system developed and refined in-house to deliver consistency and accuracy in tank-mix compatibility testing.

The automated testing platform is designed to deliver faster, objective and reliable insights to ensure products meet or exceed customer handling and use expectations.

Before products are made available to the market, ATLAS conducts extensive tank-mix compatibility testing, processing 500 to 600 combinations per month — a workload that could take up to six months to complete manually.

The robot goes through the entire compatibility process, from sample preparation and mixture imagery to full sample analysis. By removing variability associated with manual assessments, ATLAS produces consistent, repeatable results that help guide product development, stewardship and technical recommendations.

“ATLAS reflects our focus on driving innovation across all areas of R&D, including application technology,” said Marshall Gaster, head of marketing for Professional Pest Management at Syngenta in a company news release. “By streamlining the tank-mix evaluation process, we can deliver actionable insights faster, which helps our customers make application decisions with more confidence.”

In addition to pre-launch testing, ATLAS plays a critical role when customers encounter unexpected tank-mix challenges. When issues are reported but not easily replicated, the system can use customer-supplied water sources or adjuvants to recreate specific application conditions in a controlled environment. It quickly assesses issues around sedimentation, nozzle plugging, mixing orders and more. This allows Syngenta to better understand what is happening within the spray tank while building a historical testing database to support faster, data-driven troubleshooting.

“The ATLAS system is part of the broader Syngenta innovation ecosystem focused on integrating research, technology and real-world insights to support our customers across markets,” said Mark Coffelt, Ph.D., head of technical services for Syngenta Professional Solutions in North America. “It reinforces the Syngenta commitment to delivering science-backed solutions that help customers work more efficiently.”  

Watch a short behind-the-scenes video of ATLAS at SyngentaThrive.com

About Syngenta

Syngenta Professional Solutions is focused on developing tomorrow’s technologies and practices that empower customers today to protect and enhance the places where people live, work and play, all while preserving our planet. The company holds a presence in over 100 countries with multiple headquarters across the globe for its branches.

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Sacramento CA

Pest Control Insulation: Krendl GV240XT Vacuum

The GV240XT gas-powered, direct-drive vacuum, available from Pest Control Insulation, is the ideal insulation removal partner. The vacuum is designed to move all existing attic loose fill insulation, batt insulation, and new insulation materials from the job site and deliver them directly into a designated area such as a vacuum bag or dumpster. The vacuum features a 23-horsepower Briggs & Stratton Vanguard engine with an electric starter. Designed with a steel fan and chamber utilizing abrasion-resistant steel, its 20-inch impeller can remove material quickly. Its low center of gravity offers stability and lowers the risk of tipping.

About Pest Control Insulation

Pest Control Insulation (PCI) is a Lula, Ga.-based distribution company focused on blended, customized insulation products, accessories and equipment for sale to the pest control industry. As the manufacturer of TAP insulation, PCI’s national customer base includes some of the largest pest control services companies in the country. In 2023, PCI generated approximately $24 million of revenue. It is now a brand of TopBuild Corp.

TAPInsulation.com

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Sacramento CA

Great service starts with communication

Many technicians are not naturally comfortable speaking to customers. They enjoy doing their thing, seek comfort in their vehicles and are just happy to get a day’s work finished. But communicating well builds good bonding and trust with customers.

To customers, the technician who services their home or commercial account is the company. When the bill comes due for payment, customers want to feel they know it is worth the service they receive. The knowledge is fortified by not just being pest-free, but by a:

Warm feeling about the technician.

Feeling that the technician really cares about them.

Trust that if they have a problem, it will be taken care of.

In other words, they need a strong sense of comfort.

A history lesson

Before chlordane was discovered in 1948, homes and businesses usually were treated once a week. If the technician did not show up on time, the customer would call the office, concerned about the health of that technician.

With the advent of chlordane (until it was banned in 1988), service frequency went monthly. With today’s products, quarterly service often is adequate — and often performed outdoors, with little to no contact made with the customers. Communication relies on emails and apps for payment.

Stay in touch

There are still ways to reach out and reinforce the value of your service. For example:

Did you ever send customers a little history and background about their technician? Talk about the technician’s hobbies, interests, community involvement, number of children and grandchildren, number of years on the job, special awards received and more.

Do your technicians know the following about their customers?
Their names
Their pets’ names
Their sports teams
Their hobbies
Ages of children and grades in school or college

Do your technicians ask for permission from dog-owning customers to offer a treat from a box they keep in their vehicles? Happy pets equal happy customers in many cases.

How often do you give bill stuffers, door hangers or emails with useful information like:
Practical tips for mosquito season
How to protect straw, pumpkins and other fall décor from rodent and insect problems
What your company does extra each season to protect them

Basic training

Your technicians should strive to find at least two things about each customer that require special attention. Bring up these examples at your next training meeting, and add your own:

1. Many customers remember why they called you in the first place, even if it was years ago. Does the current technician know what the reason was for each account? If it was a mouse in the garage, does the technician have monitors in there to ensure it doesn’t return?
2. What special precautions are you taking for customers with a pet turtle or snake?
3. A neighborhood in your service area has reported cases of Lyme disease. Are there handouts technicians can leave behind for customers who could be affected? Is your team well-versed enough to answer basic questions from concerned customers, either in person at the account or on the phone to the office?

Technician’s checklist

Try to remember names and details. Ensure every customer knows your name and your company name.
Smile and be persistent while staying respectful.
Be a great listener. Hearing it is not enough.
Push your limits to sharpen your skills.
Learn to communicate with and truly care about customers.
Enjoy what you do.
Think before treating.
Practice safety.
Be creative and share your creativity with your team.
Work smarter, not harder.

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Sacramento CA

Walker Pest Management administrator earns Women in Business award

Amity Marcy, of Greenville, S.C.-based Walker Pest Management, was selected as a 2026 SC Women in Business honoree by Greenville Business magazine. The award recognizes outstanding women across South Carolina whose leadership, professional excellence and community impact are shaping the future of business in the state.

Marcy joined Walker Pest Management in 2023, bringing more than 15 years of leadership experience from the hospitality industry. Originally serving as office manager, she was promoted to business administrator in January 2026 in recognition of her role in strengthening internal operations, elevating service consistency and supporting the rapid growth of the company’s customer service team. She is also a participant in the South Carolina Pest Control Association’s Leadership SCPCA program, a statewide initiative developing the industry’s next generation of leaders.

“Amity’s commitment to this team has had a direct impact on the growth we’re experiencing as a company. We couldn’t be prouder to see her recognized for it,” said Caleb Walker, president of Walker Pest Management, in a company news release.

About Walker Pest Management

Founded in 2000, Greenville, S.C.-based Walker Pest Management has grown from a one-man operation to now employing more than 30 people. Walker Pest Management is a privately owned company servicing most of South Carolina and now expanding into North Carolina.

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Sacramento CA

J.T. Eaton: ZendoZones Fruit Fly Traps, Bulk

Get effective, widespread fruit fly control with the J.T. Eaton ZendoZones Fruit Fly Traps. Each trap features a sleek white base and a cleverly disguised succulent potted plant design that seamlessly blends into home décor for discreet and stylish pest management. Perfect for restaurants, cafes and other fruit fly-prone areas, these traps provide a decorative yet practical solution to keep your customers’ spaces pest-free.

This bulk pack does not include lure, giving you the flexibility to use your preferred attractants or replace existing ones as needed. These traps offer a safe, non-toxic way to manage fruit flies without compromising your style. Item 1818B-VAN, pictured, comes with 12 traps with a white base and assorted toppers.

About J.T. Eaton

Founded in 1932 by Jasper T. Eaton as a mail-order house for pest control products for professional use, J.T. Eaton was brought to prominence when Pest Management Professional (PMP) Hall of Famer Stanley Baker (Class of 1999) purchased it in 1949. Before his death in 2005 at the age of 87, he built it up to a multi-million-dollar company. Baker was a lifelong innovator, and is credited for creating the paraffin rodent bait block in 1962. He is also credited with developing the modern glue board design, in 1980. In 1999, he helped patent an ant and cockroach product that uses just 1 percent boric acid. Still family-owned and -operated by the Baker family, J.T. Eaton’s product line includes products for rodents, wildlife, bed bugs, mosquitoes and other flying insects and more.

JTEatonPMP.com

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Sacramento CA

Nisus restructures sales team

Nisus Corporation (Nisus) is making several changes to the structure of its sales team, shifting Javier Ramos, Mike Purcell and John Singletary, ACE, to new roles.

The move comes on the heels of several recent product rollouts as the company continues its years-long trajectory of steady growth. The organizational changes allow the company to better support customers and allow for stronger relationships between the field, the Nisus sales team and corporate team members.

More support for innovation

Javier Ramos and Mike Purcell have been named Nisus’ first-ever National Sales Managers. Ramos will focus on the western portion of the United States while Purcell will focus on the east. As National Sales Managers, they will oversee new sales initiatives in the field and provide support for sales team members in each region. The pairs new roles will allow them to deepen communication channels between the field, customers and Nisus employee-owners based in Rockford, Tenn., with the ultimate goal of enhancing customer success and experience.

Building customer relations

Customer success was a core factor in another change for the Nisus sales team. John Singletary, ACE, has taken on a new role as National Vector Manager. In addition to managing his sales territory in the Mid-Atlantic, Singletary will also serve as Nisus’ subject matter expert on disease-transmitting pest such as fleas, ticks and mosquitoes. He will work closely with Nisus’ technical, regulatory and operations teams to develop programs that improve customer success in the mosquito and vector management markets, offering an additional level of support to PMPs in a time period when insect-transmitted diseases are increasingly in the news cycle.

“The individuals on our sales team are all driven to help their customers succeed and to help them find the solutions that are going to make a difference on their routes. With this changes to our team’s structures, we will be able to expand on that work in a way that is meaningful to our customers,” said Jim Sparks, senior director of sales. “Our customers are at the heart of everything we do, from the products we make to the training we provide” added Lee Barrett, President & CEO. “People helping people is what makes this industry so incredible and we are so proud to be a part of it.”

About Nisus Corporation

For over thirty years, Nisus Corporation has pursued a singular mission: to create products that work better and are better for the environment than the ones they are designed replace. Nisus manufactures pest control, wood protection and agricultural solutions at its production facility in the heart of East Tennessee. Nisus Corporation is 100% employee-owned and an award-winning Responsible Care Member of the American Chemistry Council.

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Sacramento CA

Modern Pest Services coordinator earns National recognition

Ashleigh Randall, fleet fleet and special projects coordinator at Modern Pest Services in Maine, received the National Pest Management Association’s 2026 Impact Award and was recognized during the 2026 NPMA Women’s Forum.  

Randall joined Modern Pest Services six years ago and has grown steadily in her role, consistently demonstrating a strong commitment to innovation, organization and teamwork. David Lock, president of Modern Pest Services, who nominated Randall, said in a news release, “Ashleigh’s drive and organizational skills have been instrumental in revamping Modern’s fleet management and supporting other Anticimex platforms. Beyond her technical contributions, she is a highly valued teammate known for her positive attitude and deep-rooted commitment to her local community.”   

Randall noted in a news release that she is proud to work in the pest control industry and is especially “grateful to be part of a company that not only values the work we do but also recognizes and invests in the individuals behind it.”

Modern Pest Services began back in 1945 as a Massachusetts family business. Over the course of eight decades, the company expanded across New England, eventually joining Anticimex in 2017. Randall is one of 16 women to receive the NPMA Impact Award across the Anticimex family of companies. 

Women in Pest Management

Women are increasingly leading operations and shaping work across the pest control industry, accounting for 8.8% of the workforce as of 2025, up from 5.1% two years earlier according to U.S. Bureau of Labor Statistics reporting. The NPMA Impact Award celebrates outstanding women who demonstrate leadership, professionalism and a commitment to excellence in the pest management industry.  

About Modern Pest Services

Modern Pest Services provides advanced pest management solutions that go beyond quick fixes. The company’s approach combines proactive prevention with eco-conscious practices, ensuring long-term protection for your property. It utilizes the latest technology, safest methods and environmentally responsible products to safeguard homes and businesses.

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Sacramento CA