Inside the 2026 PMP Growth Summit networking experience

The 2026 PMP Growth Summit at the Reunion Resort & Golf Club in Kissimmee, Fla., provided leaders of pest control companies with a unique environment to build and fortify friendships. Since 2017, this event has brought together PMPs with revenue of $1 million or more for two-and-a-half days of high-level interaction.

Key takeaways

• Strategic environment: The summit utilizes casual settings like golf courses and rooftop receptions to lower barriers for professional discussion.
• One-on-one focus: Personal suite meetings allow PMPs to explore solutions tailored to their specific business needs.
• Diverse activities: Networking ranges from 18-hole golf scrambles to miniature golf, ensuring all attendees can participate in social bonding.

A warm welcome in Kissimmee

The event kicked off with a welcome reception at the Eleven rooftop restaurant and pool. Sponsored by Control Solutions Inc. (CSI), the buffet dinner and drinks provided a space for attendees to decompress after arrival and relax with fellow professionals while enjoying the Florida view.

Individualized partner meetings

A cornerstone of the summit experience is the personal meeting. Partner representatives welcomed PMPs into their hotel suites for one-on-one sessions. These meetings were designed to help PMPs discover how to run their businesses more efficiently and tackle challenging pests through direct Q&A and product demonstrations.

Rockwell Laboratories representative speaks to attendees. IMAGE: PMP STAFF

Connections on the green

Networking continued Wednesday afternoon during a golf scramble on a course designed by PGA legend Tom Watson. For those preferring a different pace, a miniature golf course offered a fun alternative. The day concluded with a BBQ dinner at the Seven Eagles Pool, catered by 4 Rivers Smokehouse and sponsored by J.T. Eaton, giving everyone time to chat with colleagues both old and new.

The editor’s perspective

New to the program this year was the “Meet the Editors” lounge. Here, attendees could chat with Editor-in-Chief Heather Gooch and VP of Content Marty Whitford, who shared details about the PestControlU.net online training program in a relaxed, snack-filled environment.

Next up: Meet the Partners

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from Pest Management Professional https://www.mypmp.net/2026-pmp-growth-summit-networking/
Sacramento CA

2026 PMP Growth Summit: Networking and strategies for success

The Pest Management Professional (PMP) Growth Summit provided attendees plenty of networking opportunities to build and fortify friendships. Since 2017, leaders of pest control companies with revenue of $1 million or more spend two-and-a-half days at the Reunion Resort & Golf Club in Kissimmee, Fla. This year, PMP welcomed 15 partner companies to meet with 38 attendees from 28 companies and share proven and new solutions designed to boost revenue.

During dinner, on the golf course and at breakfast, pest management professionals (PMPs) and partner company representatives connected to discuss their pest control experiences, share tips for growth and offer tried-and-true advice.

Key takeaways

• Strategic networking: One-on-one meetings and social events like golf scrambles facilitate lasting professional connections and the exchange of growth strategies.
• Operational excellence: Industry leaders emphasize hiring for core values and morals over technical skills alone, as technical knowledge can be taught.
• Customer and employee focus: Success is driven by “loyalty departments” for retention and family-oriented cultures that offer flexibility and unique incentives for staff.
• Regulatory Foresight: Proactive education on public health and preparing for tightening rodenticide regulations are critical for future business stability.

Non-stop networking and expert guidance

Shortly after arriving, attendees gathered for an orientation where Marty Whitford, group director and VP of content for PMP’s parent company, North Coast Media, welcomed them. After a video preview, 15 partner companies were given 8 minutes each to showcase their products, setting the stage for deeper individual meetings.

Rockwell Laboratories representative, James Osuch speaks to attendees. IMAGE: PMP STAFF

The networking continued through a welcome reception at the Eleven rooftop restaurant and pool, hosted by CSI. Beyond the formal ballroom, attendees engaged in one-on-one suite meetings to explore products that help grow revenue and tackle challenging pests. New this year, the “Meet the Editors” lounge allowed professionals to discuss the PestControlU.net online training program directly with the editorial team.

Strategies for customer loyalty

During the moderated roundtables, industry leaders shared that financial concerns are often just the “easiest” excuse for cancellations. To combat this, some companies have established dedicated “loyalty departments” that use scripts to uncover the real issues and work with customers to find solutions.

Others highlighted the power of the front-line technician. Relationships built by “John Smith,” who knows the names of a client’s pets, are much harder to sever. Innovative marketing, such as social-media-focused campaigns and ensuring review requests are sent within 10 minutes of service, has also shown to significantly increase engagement.

Building a stronger team culture

Hiring was a major theme, with experts agreeing that while pest control can be taught, morals and core values cannot. Some firms utilize “hire-athons” for instant gratification, allowing applicants to interview and be hired on the same day to reduce the high rate of no-shows.

Retention is being addressed through points-based incentive systems where top performers can win cruises, or through a “family culture” that provides catered meals to employees with new children. The consensus remains: trust your technicians and avoid “breathing down their necks” to foster a healthy work environment.

Navigating pests and regulations

The summit also addressed the vital role of PMPs in public health. Educators noted that many customers are unaware of the health impacts of infestations until they are shown the reality of their situation. High-quality service and efficacy remain the primary drivers for product selection, even as chemical prices fluctuate.

Looking ahead, the industry is preparing for more stringent U.S. Environmental Protection Agency (EPA) regulations regarding rodenticides. Professionals are shifting focus toward exclusion solutions — identifying and eliminating entry points — as a “mission critical” service to offset potential limits on traditional control materials.

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For more detailed insights from the 2026 PMP Growth Summit, visit our individual coverage pieces:

1. Two Days of non-stop networking
2. Meet the Partners
3. Customers roundtable
4. Employees roundtable
5. Obstacles & Opportunities
6. Pests & Public Health / Rodents

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from Pest Management Professional https://www.mypmp.net/2026-pmp-growth-summit-highlights/
Sacramento CA

Web-Cote Industries: Pro-Trap Monitoring Solutions

New Pro-Trap Monitoring Solutions include mouse and insect glue boards and multiple catch inserts designed to support effective monitoring and responsible pest management in real-world service environments. Manufactured and trademarked by Web-Cote Industries, Pro-Trap solutions are built for durability and consistent performance, including water-resistant construction that helps maintain reliability throughout the service interval.

Built on decades of partnership with pest management professionals (PMPs), Pro-Trap reflects Web-Cote’s belief that performance carries responsibility in professional monitoring. It is engineered to support intentional placement, routine monitoring and informed decision-making within a comprehensive pest management program.

Pro-Trap is built around a simple principle: Every trap should have a reason, a record and a result. When used responsibly and as part of a documented monitoring program, these formats play an important role by helping PMPs assess activity, evaluate conditions and determine appropriate next steps.

Manufactured in the USA, Pro-Trap supports consistent quality, reliable supply and disciplined production standards from raw materials to finished product because, the company notes, “how a monitoring tool is made matters just as much as how it is used.”

About Web-Cote Industries

Web-Cote Industries is a U.S.-based manufacturer specializing exclusively in glue-based pest control products. With decades of experience and a deep respect for the industry it serves, Web-Cote focuses on performance-driven solutions designed to support real-world pest management challenges.

Web-Cote.com/pro-trap

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Sacramento CA

Glue trap usage: Industry leaders launch certification standard

Web-Cote Industries, in partnership with the Academy of Pest Management, announced the launch of the Responsible Glue Trap User (RGTU) Certification – a professional training program designed to guide pest management professionals in the ethical, defensible and effective use of glue traps in real-world service environments.

The program is led by Susan Masciarelli, President & CEO of Web-Cote Industries, alongside Foster Brusca of The Pest Posse, combining manufacturing responsibility with field-based expertise.

Defining a standard before it’s defined for us

Glue traps have long been a foundational tool in professional pest management, particularly for monitoring and control within Integrated Pest Management (IPM) programs. However, increasing legislative attention and public concern have created a growing need for clear, professional standards around their use.

The RGTU Certification was developed in direct response to that shift.

“This isn’t about defending a product — it’s about defining professional responsibility,” said Masciarelli, in a news release. “If our industry doesn’t establish clear standards for how these tools are used, those standards will be set for us. This program gives professionals a framework to make decisions that are not only effective, but that can be clearly explained and defended.”

From tool to decision framework

Rather than focusing on the product itself, the RGTU Certification centers on how decisions are made in the field — emphasizing judgment, documentation and accountability.

The program introduces a structured approach to evaluating when glue traps are appropriate, how they should be deployed and how their use should be communicated to customers and stakeholders.

Key components include:

• Five core principles of responsible use: Establishing clear expectations for placement, monitoring, non-target protection and humane handling.
• Five-step ethical decision framework: A repeatable process guiding technicians through risk assessment, alternatives evaluation and necessity determination.
• Defensible communication practices: Training professionals to explain their decisions in a way that aligns with both customer expectations and regulatory scrutiny.

Built for the realities of the field

The certification reflects the operational realities faced by pest management professionals, where decisions must balance effectiveness, safety, public perception and regulatory compliance.

By focusing on practical application rather than theory alone, the RGTU program aims to elevate consistency and professionalism across the industry.

Course Availability

The Responsible Glue Trap User Certification is now available through the Academy of Pest Management, with introductory pricing offered through May 16, 2026.

More information and enrollment details can be found at: https://www.academyofpestmanagement.com/course/rgtu/

About Web-Cote Industries

Web-Cote Industries is a U.S.-based manufacturer specializing in professional-grade adhesive pest control products. Headquartered in Hamburg, New Jersey, the company produces the Pro-Trap brand glue boards, as well as private label and OEM solutions for the pest management industry, with a focus on quality, consistency and responsible product use.

About the Academy of Pest Management

The Academy of Pest Management is a training center for Pest Management Professionals. It provides technical training and certifications to help Service Technicians and business owners improve their skills. The Academy focuses on professional standards, safety and sales training to help the Pest Control industry provide better service to customers.

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from Pest Management Professional https://www.mypmp.net/glue-trap-usage-industry-leaders-launch-certification-standard/
Sacramento CA

PestWest USA: Effortless LED Upgrade for Mantis

IMAGE: PESTWEST USA

Retrofit your Mantis brand flying insect management systems with ease! Upgrade from 15-watt fluorescent lamps to energy-saving light-emitting diodes (LEDs) using the exclusive PestWest LED Lamp Conversion Kit (130-000328). Installation is a breeze: Just swap out the lamp and starter, and you’re ready for up to three years of reliable performance.

Pair your retrofit with the exclusive black glue board (135-000247), engineered specifically for LED systems, for enhanced insect capture. Both products are available now from your preferred structural pest management distributors. A “how-to” video and additional LED system options are available online for your convenience.

Why choose the PestWest LED Lamp Conversion Kit?

• Simple retrofit: Each LED lamp comes with a dedicated LED starter for seamless integration.
• Energy efficiency: Achieve up to 60 percent reduction in energy consumption.
• Long-lasting: Rated for up to three years of operation.
• Optimal performance: 365nm UV-A wavelength attracts flying insects effectively.
• Universal fit: Works with 120V direct, 15-watt magnetic ballast systems.
• Quality construction: Metal end caps, glass (uncoated) tube/lamp/bulb, and UL listing for safety.

Specs at a glance

• Retrofit for 15W T8 18-inch fluorescent UV-A lamps
• T8 18-inch, 64-diode LED standard lamp
• Power: 7 watts per LED lamp
• Beam angle: 120 degrees
• Supplied with required LED starter

About PestWest USA

Based in Sarasota, Fla., PestWest USA is a leading manufacturer of insect light traps (ILTs) and part of the Killgerm group of companies. PestWest offers a full range of traditional fluorescent and advanced LED ILTs, Bio-gel+ biological cleaning products, bed bug inspection tools, and expert training for pest management professionals.

Expert support

Dr. Stuart Mitchell, a frequent Pest Management Professional contributor, is also a valuable member of the PestWest USA team and has an “Ask Doc” and a FAQ section on the PestWest website.

PestWest.com

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from Pest Management Professional https://www.mypmp.net/pestwest-usa-retrofit-led-lamp/
Sacramento CA

PWIPM New York to host networking event

The PWIPM New York chapter is set to host a networking event focused on networking and advocacy. The event will take place on Saturday July 11, 2026 at the Susan B. Anthony Museum & House in Rochester, N.Y.

Event overview

Connect with fellow Professional Women in Pest Management while exploring the rich history of women’s leadership and advocacy. Enjoy lunch and networking, take part in a guided tour led by museum docents and engage in a round table discussion focused on applying lessons from women’s history to today’s professional landscape. The event will also host multiple raffles.

The event is open to anyone who champions women in the industry.

Susan B Anthony was a pivotal figure in the women’s suffrage movement. Together with a small but determined group of peers in Upstate N.Y., her contribution sparked the women’s suffrage movement. Anthony’s tireless efforts inspired several generations, which ultimately lead to women earning the right to vote in addition to advancing other important social causes of the day. It is the chapter’s hope that attendees will draw lessons from her work in order to better advocate for women in pest management today.

Register

To register for this event, visit: https://www.newyorkpma.com/inspire-events/1020

About PWIPM

The PWIPM is an affiliate group of the National Pest Management Association (NPMA) whose mission is to attract, develop and support women in the pest management industry through educational programs, resources and peer networking.

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from Pest Management Professional https://www.mypmp.net/pwipm-new-york-to-host-networking-event/
Sacramento CA

Pest Management Professional is on the move!

Our editorial and business operations are now housed in the historic B.F. Keith Building, a 21-story office building opened in 1922. It is located in Cleveland’s Playhouse Square, widely considered the largest performing arts center outside of New York City.

The building features Connor Palace, one of several recently renovated theaters in the district. After relocating from the Cleveland IMG Center, PMP maintains a business as usual attitude.

Find our new address below:

North Coast Media, LLC

1621 Euclid Avenue – Suite 1400

Cleveland, OH 44115-2114

Company leadership

“This move represents more than just a change of address. It’s a reflection of the energy and forward momentum across our business,” said Kevin Stoltman, CEO and president of North Coast Media, LLC, the parent company of PMP. “We’re excited about what’s ahead, from new marketing opportunities for our partners to fresh, engaging content for our readers.”

As NCM settles into its new home, the company remains focused on strengthening its portfolio, launching new initiatives, and building deeper relationships across the industries it serves.

About North Coast Media, LLC

NCM connects highly engaged audiences with the information they need to succeed through a multi-platform approach that includes print publications, digital media, e-newsletters, websites, video, webinars, podcasts, live events and custom content solutions.

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Sacramento CA