Monday, July 6, 2026

Structural memory effect: How architecture retains pest history

Author’s Note: The concepts Structural Memory Effect (SME), Ghost Infestation Phenomenon (GIP) and Structural Memory Index (SMI) are proposed field frameworks intended to stimulate professional discussion and are not presented as established scientific classifications.

Every pest management professional (PMP) has faced a frustrating question from a client: “If you treated the problem last year, why are the pests back again?”

The usual explanations are familiar. Poor sanitation, product failure, reintroduction from neighboring properties or exclusion gaps are often blamed. While these factors may contribute, they do not always explain why certain buildings experience recurring infestations despite repeated interventions.

This article proposes a field-based concept called the Structural Memory Effect (SME).

The idea is simple: Although buildings do not possess memory in a biological sense, they can retain physical, environmental and structural conditions that continue to favor pest activity long after an infestation appears to have been eliminated.

In many cases, recurring pest pressure may not be the result of treatment failure. Instead, it may reflect a building’s ability to preserve the same ecological opportunities that originally supported infestation.

Looking beyond the pest

Traditional inspections focus primarily on finding active pest activity. Technicians search for droppings, harborages, feeding signs, nesting sites and entry points. While these indicators remain essential, they often focus attention on the pest rather than on the structural conditions that allowed the pest to establish itself.

Over time, every building develops its own ecological history. Moisture accumulates in hidden voids. Utility penetrations create protected movement corridors. Wall cavities become harborages. Organic residues collect in inaccessible locations. Renovations may improve the appearance of a property, yet these underlying conditions frequently remain untouched.

As a result, buildings can continue to support infestation cycles even when visible pest populations have been eliminated.

The ghost infestation phenomenon

This observation leads to another concept that I describe as the Ghost Infestation Phenomenon (GIP).

A GIP occurs when recurring pest activity appears to be a new infestation, but is actually being driven by historical structural conditions that were never fully corrected.

In these situations, technicians repeatedly treat the symptoms while the hidden drivers remain unchanged.

The infestation appears to disappear. Months later, it returns. The treatment is blamed. The cycle repeats.

What may actually be occurring is a structural problem disguised as a pest problem.

A field-based example

Consider a hypothetical, but realistic apartment complex experiencing chronic German cockroach complaints.

Over several years, multiple pest management providers implemented gel bait programs, residual insecticide applications, monitoring systems and sanitation recommendations. Each intervention produced temporary reductions in activity. Yet complaints continued to return.

A detailed structural assessment eventually revealed several overlooked factors:

  • Vertical plumbing shafts connected multiple apartments.
  • Historical water leaks had been repaired, but moisture-damaged materials remained hidden within wall voids.
  • Utility penetrations around pipes had never been fully sealed.
  • Inaccessible spaces behind cabinets contained years of accumulated organic residue.

The cockroaches were not simply re-entering the building. The structure itself had preserved an ecological legacy that continued to support infestation, because it was preserving the conditions necessary for infestation long after the original pest population had been reduced..

Once moisture management, exclusion work, ventilation improvements and void remediation were completed, infestation pressure declined significantly and remained under control.

Introducing the structural memory index

To encourage a more preventive approach, I propose a practical assessment framework called the Structural Memory Index (SMI).

The SMI evaluates a building’s potential to preserve pest-supporting conditions through four primary categories:

  1. Moisture legacy: Historical leaks, condensation zones, poor ventilation and damp structural materials.
  2. Pathway persistence: Pipe chases, utility penetrations, cable routes, expansion joints and structural void networks.
  3. Harborage retention: Wall voids, suspended ceilings, damaged materials, inaccessible cavities and hidden nesting opportunities.
  4. Resource residue: Organic debris accumulation, grease deposits, food contamination history and long-term sanitation deficiencies.

Buildings exhibiting high levels in these categories may possess a stronger structural memory, and therefore a greater risk of recurring pest pressure.

The future of pest inspections

As pest management continues to evolve, inspections may become less focused on identifying current infestations and more focused on predicting future infestations.

Moisture mapping technologies, thermal imaging, smart sensors and artificial intelligence (AI)-assisted building assessments may eventually help technicians identify structural memory before pest populations become established.

In this future model, PMPs will not simply remove pests. They will diagnose and eliminate the architectural conditions that allow infestations to repeatedly emerge.

Applying SME to your strategy

Recurring infestations are often viewed as failures of products, treatments or sanitation programs. While these factors remain important, they may not always explain why pests continue to return.

The structural memory effect offers an alternative perspective. Buildings can preserve moisture patterns, movement pathways, harbourages and ecological opportunities long after an infestation appears to have ended. Understanding these hidden structural legacies may help the industry move beyond reactive treatment and toward truly preventive pest management.

The next major advancement in pest control may not come from stronger chemistry. It may come from understanding what the building remembers.

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from Pest Management Professional https://www.mypmp.net/structural-memory-effect-how-architecture-retains-pest-history/
Sacramento CA

Wednesday, July 1, 2026

Bell promotes Lynch to COO

Bell Laboratories promoted Patrick Lynch, ACE, to chief operating officer, effective July 1, 2026. In his new role, Lynch has manufacturing operations, research and development, and engineering as added responsibilities to his current oversight of the sales and marketing functions.

“Patrick has been a major contributor to Bell’s success for the past 20 years,” said Steve Levy, Bell Laboratories president and CEO, and a member of the Pest Management Professional (PMP) Hall of Fame (Class of 2022). “Throughout his tenure, he has demonstrated exceptional leadership, a deep commitment to our customers and employees, and a consistent ability to deliver results. As Bell continues to grow and evolve, Pat’s experience and leadership will play a critical role in helping us execute our strategic objectives and build on the strong foundation that has been established.”

A respected leader within the pest management industry, Lynch currently serves as president of the United Producers, Formulators and Distributors Association (UPFDA). A former member of the National Pest Management Association (NPMA) board of directors, he serves on the association’s Public Policy Committee, Workforce Development Steering Committee, and the P3 Strategic Planning Committee.

About Bell Laboratories

Based in Windsor, Wis., and founded in 1975 by Pest Management Professional Hall of Famer Malcolm Stack (Class of 2004), Bell Laboratories produces high-quality rodenticides and other rodent control products for the pest control and agricultural industries across six continents. Bell’s complete line of products — rodenticides, tamper-resistant bait stations, smart rodent monitoring devices, glue boards, mechanical traps and attractants — control rodents in any situation. These products are combined with technical expertise, manufacturing capabilities and superior service.

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from Pest Management Professional https://www.mypmp.net/bell-promotes-lynch-to-coo/
Sacramento CA

Massey Services opens new commercial service center

Orlando, Fla.-based Massey Services opened a new service center in Winter Haven, Fla., providing commercial pest prevention services to businesses in and around this rapidly growing area. The new service center will be Massey’s fifth commercial office in West Florida and the 11th commercial service center in Florida.

The new Winter Haven service center will provide comprehensive, customized pest prevention to every business sector including hotels, restaurants, hospitals, commercial buildings and multi-family communities.

“The Winter Haven and Lakeland areas have seen significant population growth over the last several years, which has resulted in many new businesses opening in this market,” said Tony Massey, president and CEO of Massey Services in a news release. “Our new Winter Haven Commercial service center enhances our ability to better serve our commercial customers by providing a stronger presence and faster response times, which reinforces our commitment to total customer satisfaction.”

About Massey Services

Based in Orlando, Fla., Massey Services is one of the nation’s largest and most respected service companies in the pest management industry. Celebrating 41 consecutive years of profitable growth, Massey Services and its subsidiary organizations employ nearly 3,000 team members who provide residential and commercial pest prevention, termite protection, landscape and irrigation services for more than 1 million customers

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from Pest Management Professional https://www.mypmp.net/massey-services-opens-new-commercial-service-center/
Sacramento CA

Tuesday, June 30, 2026

PestCo acquires Arrow Pest Control

Morganville, N.J.-based Arrow Pest Control has been a trusted name in New Jersey pest control for over 50 years, serving both residential and commercial customers throughout the state. The addition of Arrow strengthens PestCo’s capabilities in the New Jersey market. Terms of the transaction were not disclosed.

Stewart Lenner, owner of Arrow Pest Control, said in a news release, “Our people have always been the heart of Arrow, and protecting their future was one of the most important factors in this decision. After careful consideration, I truly believe partnering with PestCo is in the best long-term interest of the entire Arrow family – both our dedicated team members and the thousands of clients who have placed their trust in us. From our very first conversations, the PestCo team demonstrated professionalism, integrity, and a genuine respect for the culture and values that have made Arrow successful.”

“We’re excited to accelerate PestCo’s growth in New Jersey while building upon Arrow’s long history of quality pest control service. We look forward to earning the continued loyalty of Arrow’s customers and creating opportunities for our new team members,” said Jay Keating, CEO of PestCo in a news release.

“Thompson Street is excited to back PestCo’s acquisition of Arrow Pest Control, a trusted name in New Jersey pest control built over more than 50 years. Arrow’s reputation for quality service and customer loyalty make it an ideal addition to the PestCo platform,” added Dan Cooper, managing director at TSCP.

About Thompson Street Capital Partners

Thompson Street Capital Partners is a middle-market private equity firm that helps transform already exceptional businesses into market leaders. Based in St. Louis, Missouri, TSCP invests globally in the life sciences and healthcare, software and technology, business and consumer services and products sectors. TSCP partners with management teams to increase value by accelerating growth, both organically and via complementary acquisitions.

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from Pest Management Professional https://www.mypmp.net/pestco-acquires-arrow-pest-control/
Sacramento CA

NameDatBug: Pest Identification App Update

NameDatBug’s new artificial intelligence (AI)-powered pest identification and management platform is purpose-built for pest management professionals (PMPs). Available now at app.namedatbug.com/app, the app turns a single photo — or naming a target pest — into a confident species identification, a documented confidence score, and an actionable treatment protocol in seconds.

The platform is anchored by a simple promise: Know What You’re Dealing With — Guaranteed. If the pest exists in nature and the photo is clear enough for the human eye to recognize it, NameDatBug will identify it — period.

In-App field notes and emailed reports

The latest release lets technicians document notes directly on each tagged identification in the field, then email themselves a complete, detailed report — capturing the species, confidence score, risk assessment and treatment recommendations for the job file, the customer record or follow-up service. It closes the loop from inspection to documentation without ever leaving the app. The app delivers:

  • AI-Powered Photo & Description Identification. Snap a photo or type the target pest, and the AI returns a confident identification backed by a documented confidence score, so users always know how certain the answer is.
  • Pest Risk Assessment. Instantly understand the threat level of any pest with health, property and nuisance ratings. PMPs can prioritize their response and communicate risk clearly to anyone who needs to know.
  • Integrated Pest Management (IPM) Protocols for 700+ Species. Access includes targeted treatment recommendations, U.S. Environmental Protection Agency (EPA)-registered product labels, and Safety Data Sheets (SDS) — everything needed to act with authority.
  • Species Intelligence. Dive deep into any pest’s life cycle, habitat, morphological diagnostic features and behavioral patterns. This foundational knowledge separates a confident professional from a guess.
  • Biocontrol-First for Garden and Agricultural Pests. For garden and agricultural applications, NameDatBug leads with biocontrol recommendations — environmentally responsible solutions that protect crops, soil health and beneficial species before reaching for the chemical shelf.

Built by industry professionals

NameDatBug was founded by Adam Holt, BCE, and Rob Fryer, who built the platform to give technicians the confidence of an expert in their pocket.

“Every accurate ID starts with knowing exactly what you’re looking at,” Holt says in a news release. “We built NameDatBug so a technician in the field can identify a pest, document it and walk away with a protocol they can stand behind — backed by a confidence score, not a hunch.”

Fryer agrees, adding, “Our goal was to put real entomological depth and IPM rigor into a tool that’s fast enough to use on the job. The new notes and emailed reports mean the documentation is done before you’re back in the truck.”

Learn more about the founders: Adam Holt  |  Rob Fryer

White-label available for PMPs

NameDatBug is now offering white-label licensing of the platform to PMPs. Companies can deliver NameDatBug’s identification engine and risk assessments paired with their own company-specific IPM protocols — all under their own brand. To request a demo or for more questions, click here.

About NameDatBug

NameDatBug is an AI-powered pest identification and management platform that lets users snap a photo of any insect and get an instant identification, a documented confidence score, a pest risk assessment, and treatment protocols — with biocontrol-first recommendations for garden and agricultural pests and expert verification when it’s needed.

app.namedatbug.com/app

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from Pest Management Professional https://www.mypmp.net/namedatbug-pest-identification-app-update/
Sacramento CA

World Cup hosts facing high mosquito and bed bug activity

Seven host cities including New York, Philadelphia, Atlanta, Dallas, Los Angeles, Boston and Houston rank in the top ten for activity for mosquitoes, bed bugs or both. The data is drawn from two Terminix annual reports released this spring, both based on 2025 service data from more than 300 Rentokil-owned Terminix branches nationwide.

Host cities ranking among the top 10 for both pests

CityMosquitoBed BugTournament Role
New York/New Jersey#1#3Final host
Philadelphia#4#1Host city
Atlanta#5#7Semifinal host

Also on the Map: Host Cities Ranking in the Top 10 for One Pest

CityMosquitoBed BugTournament Role
Dallas-Fort Worth#2#11
Semifinal host
Los Angeles#3#24Host city
Boston#8#16Quarterfinal host
Houston#10#18Host city

Mosquitoes and outdoor events

The city hosting this summer’s final match has also claimed a title no one wants: America’s most mosquito-infested city, a Terminix first for New York. Extreme summer heat and rainfall have created a perfect storm for pest activity, hitting peak levels right as travelers from around the world descend on the metro area for the summer’s biggest outdoor events, and New York isn’t the only host city feeling it.

“These aren’t random cities, they’re dense, high-traffic urban environments where warm temperatures and increased rainfall extend mosquito season well into the summer months,” said Dr. Sydney Crawley, principal vector scientist at Terminix, in a news release. “With millions of fans gathering outdoors this summer, travelers need to be thinking about protection before they arrive, not after they’ve been bitten.”

Stop bed bugs from hitching a ride

As most PMPs know, bed bugs are some of the most common hitchhikers that travelers will encounter during the 2026 World Cup, beach vacations or any travel this summer. Host city Philadelphia ranked first for bed bug activity for the second year in a row while other non-host cities made a valiant effort with Cincinnati jumping from 14 up to second, and Detroit moving to fourth.

“Bed bug demand has consistently increased over the past several years,” added Eric Braun, technical service manager at Terminix. “What this summer adds is scale. The volume of international travelers moving through a concentrated set of cities over a short window is likely unlike anything we’ve seen in recent years.”

What to tell customers before they travel

  • Apply an EPA-registered repellent containing DEET, picaridin or oil of lemon eucalyptus before heading to outdoor events or fan zones.
  • Wear long sleeves and pants during peak mosquito hours, especially in high-humidity cities.
  • Avoid standing water near your accommodations, including planters, gutters and pool areas, where mosquitoes breed.

Quick checklist for travelling customers

  • Inspect mattress seams, headboard and upholstered furniture for rust-colored or black stains, shed skin or live bugs before placing luggage on any surface.
  • Store luggage on a hard surface: Bed bugs can be found on fabric-covered racks, so store luggage on the bathroom tile floor or other hard surfaces like a desk.
  • Returning home: Run all clothing through a dryer on high heat for at least 30 minutes.

About Rentokil Terminix

Rentokil Terminix is the leading provider of residential and commercial services in North America. The company provides health, hygiene and environment services and pest management services, including protection against termites, mosquitoes, rodents and other pests. The company is part of Rentokil Initial plc (NYSE: RTO), one of the largest business services companies in the world.

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from Pest Management Professional https://www.mypmp.net/world-cup-hosts-facing-high-mosquito-and-bed-bug-activity/
Sacramento CA

Monday, June 29, 2026

Clear Pest Pros opens Texas franchise location

Ann Arbor, Mich.-based Clear Pest Pros, opened a new franchise location in Austin, Texas. The company is part of the BELFOR Franchise Group family of brands.

The franchise location is opening later this month, and will be owned and operated by Greg Harrington. Greg holds a PhD in Engineering Physics and over 25 years of medical imaging technology experience. With a background rooted in problem‑solving and hands-on leadership, Greg was drawn to Clear Pest Pros as a company that values innovation, problem solving and efficiency. In his free time, Greg is an active member of his local community and enjoys traveling with his wife and two children.

“When I first started looking into potential business opportunities, Clear Pest Pros immediately stood out due to their modern, forward‑thinking approach to pest control,” said Greg Harrington, owner of Clear Pest Pros of Greater Austin, in a news release. “I saw this business approach as an opportunity to do more than solve pest problems; it will allow my team to become a trusted resource, build relationships and contribute to the well-being of the community we call home. As my team begins servicing Round Rock, Cedar Park, Austin, Pflugerville, Austin Hill Country and the surrounding areas, we look forward to creating something meaningful, dependable and community‑focused.”

James Myers, president of Clear Pest Pros, noted in the company release, “As a pest control company, Clear Pest Pros stands out from the competition because of our straightforward focus on eradicating pest problems at their source and helping customers keep pests out after treatment. The Clear Pest Pros team can’t wait to see all the great work Greg and his team will accomplish within their community.”

About Clear Pest Pros

Founded in 2024, Clear Pest Pros is a full-service pest control company that is dedicated to offering a clear, straightforward approach to pest control. Clear Pest Pros provides general pest control services and treats ants, termites, racoons, mosquitoes, ticks and more.

About BELFOR Franchise Group

BELFOR Franchise Group is the parent organization of 15 service-based franchises for home and commercial cleaning and restoration. The group offers training, turnkey business models and ongoing coaching and business development.

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from Pest Management Professional https://www.mypmp.net/clear-pest-pros-opens-texas-franchise-location/
Sacramento CA