Leading With a Servant Heart: Restoring a Hoarder’s Home

“Hoarding cleanup is not an easy task, and it is best done by restoration professionals who have the expertise and equipment to perform the job efficiently and safely. By no means was this particular case the worst I have seen in my tenure, but the timeline from the property management company was tight, so we needed to get to work quickly and efficiently,” Ben Doebler writes.

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Mold Remediation Baltimore

Hiring in a Challenging Market: The Power of Non-Traditional Benefits

Does your mission inspire people to come to work? Does the vision tell people where you want the business to go? Are your core values really the guiding principles that the business uses to manage internal and external relationships? Beyond these, and as an alternative to simply paying significantly higher wages to outbid the competition, elements to consider in creating the differentiation, that uniqueness, are non-traditional benefits.

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Mold Remediation Baltimore

NPMA plans for in-person Legislative Day 2022

National Pest Management Association (NPMA) members will climb Capitol Hill in Washington, D.C. on March 13-15 for Legislative Day 2022.

NPMA members will meet with members of Congress advocate for regulatory and legislative issues important to the professional pest management industry.

Every day, Congressional members are bombarded with requests to support or oppose legislation. Individuals, organizations and entire industries are fighting for or against laws impacting their business or personal lives, which can cause issues in the pest management industry to be overlooked.

Legislative Day is a chance for people in the pest management industry to bring attention to changes in existing existing laws and regulations that can possibly have a significant impact on pest management businesses.

It is a chance for lawmakers to know, hear and respond to the concerns brought by the NPMA.

Legislative Day 2022 will take place at the Capital Hilton in Washington, D.C. For event registration and to reserve a hotel room, visit the NPMA website.

BACK IN PERSON

The groups will meet in person after an online-only version last year due to the COVID-19 pandemic.

Last year, NPMA members discussed the issues via virtual meetings with their state representatives. The NPMA partnered with software provider Soapbox to create meeting schedules and to provide an easy-to-use platform to coordinate talking points and contact information.

At the first Legislative Day in 1988, a very small group met in Virginia and heard about issues affecting the industry in Washington, D.C., followed by a visit to Capitol Hill to promote the industry, PMP columnist  Greg Baumann wrote in his February “Vantage Point” column.

“Early attendees set the stage for what is now one of the most important and exciting industry events of the year,” Baumann said in his column. “While its main purpose is to bring awareness of the industry to members of Congress, Legislative Day has evolved into an event that has something for everyone.”

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Sacramento CA

California Debt Collection License for Restorers Explained

The California Debt Collection Licensing Act (“DCLA” SB 908) takes effect on January 1, 2022. Here, Ed Cross, 'The Restoration Lawyer,' explains what this means for restoration contractors.

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Mold Remediation Baltimore

Changing the Mindset on Safety Boots in Property Restoration

“Maybe you have difficulty getting your restoration technicians to wear safety boots, even with the vast selection of types and brands. So how do you, as a restoration company owner or project manager, change this mindset? Let me provide seven basic ways to do this,” writes Barry Rice, CSP.

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Mold Remediation Baltimore

First Onsite Property Restoration Acquires Bales Restoration, Located in Metropolitan Seattle

Bales Restoration is a metropolitan Seattle-based emergency water restoration, disinfectant cleaning, mold remediation, drying and inspections service provider.

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Mold Remediation Baltimore

CSI: 2022 Pest Academy

IMAGE: CONTROL SOLUTIONS INC.

Control Solutions Inc. (CSI) Pest Academy is an online incentivized product training program exclusively for pest management professionals and participating distributors. This program enhances knowledge of key CSI products and common chemicals that may help with your job or career goals. CSI Academy only takes about 30 to 45 minutes, and attendees earn a $50 electronic gift card. Visit online today to learn more and register.

CSIAcademy.com

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Sacramento CA

AMCA updates best practices IPM manual with Culex information

The Sacramento, Calif.-based American Mosquito Control Association (AMCA) recently published an update to its Best Practices for Integrated Mosquito Management manual. It now includes new information on managing Culex species and reducing arbovirus transmission.

“A significant part of AMCA’s mission is to provide leadership and education to mosquito control professionals protecting public health,” AMCA President Dr. Mark Breidenbaugh noted in a news release. “I’m very excited about this manual because it is an ever-evolving document, which allows it to continually modernize as our technology progresses — thus, continuing to be relevant and useful to our stakeholders with both established and developing programs across the country.”

The Centers for Disease Control and Prevention (CDC) funded the update to help AMCA create publicly available resources dedicated to addressing the growing threat posed by vector-borne disease and train the nation’s vector control workforce.

“CDC is committed to reducing illness and death from vector-borne diseases,” Dr. Roxanne Connelly, Chief Entomologist, CDC’s Division of Vector-Borne Diseases, said in the news release. “This includes ensuring local professionals have the tools they need to implement science-based approaches to mosquito control. Public health requires collaboration at many levels, and we’re happy to partner with AMCA to get this important resource out.”

The AMCA notes that factors such as insecticide resistance, climate change, and expanding urban environments increase the threat posed by mosquitoes and other vectors, such as ticks, to public health.

“Culex mosquitoes can spread West Nile virus (WNV) and other arboviruses to people that cause death and disease. Currently, we are seeing a spike in WNV-positive mosquito pools and
human disease cases in several parts of the U.S.,” AMCA Technical Advisor David Brown said in the news release. “The updated manual provides information addressing how to perform surveillance and best manage these mosquitoes, while minimizing the impact on the environment.”

A previous update to the manual focused on yellow fever (Aedes aegypti) and Asian tiger (A. albopictus) mosquitoes, two other species that can threaten public health. With the new information on managing Culex mosquitoes, the manual provides best management practices for controlling most of the disease-causing mosquitoes in the U.S.

The updated, 105-page manual can be viewed and downloaded online as a PDF here.

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Sacramento CA

PMPs honored with end-of-2021 awards

Aptive Environmental

Aptive Environmental was recognized on the Inc. 2021 Best in Business list as an honorable mention in the Consumer Services category.

Inc.’s Best in Business Awards honor companies that have gone above and beyond to make a positive impact in their field and on society and put purpose before profit.

This year, Aptive Environmental opened new branches to provide pest control services to more consumers, created company-wide initiatives to inspire employees to be resilient in the face of adversity and donated over $1 million to charities, including the Malaria fighting grassroots campaign Nothing But Nets.

The second annual list, which can be found in the winter issue of Inc. Magazine, recognizes 147 small- and medium-sized privately held American businesses that have had an outstanding influence on their communities, their industries, the environment or society as a whole.

Bug Busters

Atlanta, Ga.-based Bug Busters was awarded as a 2021 Best of Georgia winner in Georgia Business Journal’s annual readers’ poll.

Georgia Business Journal readers and editors have weighed in on the best of everything in Georgia, honoring businesses and organizations in more than 25 broad business and community sectors.

Best of Georgia winners and nominees are chosen by a combination of readers’ votes and editors’ input and are vetted through several ranking sites, Better Business Bureau complaint reports and voting pattern analysis reports.

Winners are named in hundreds of individual categories, providing Georgia Business Journal readers with a go-to guide for the best of everything in Georgia. Georgia Business Journal recognizes three levels of winners: The Best of Georgia, Best of Georgia Regional Winners, and Honorable Mentions.

Go-Forth Pest Control

Leah Hazelwood

Vice president of Go-Forth Pest Control Leah Hazelwood was selected as an honoree for the Triad Business Journal‘s 40 under 40.

Triad Business Journal announced the 2022 class of 40 Under 40 award winners on Dec. 15. The honorees represent a group of leaders who are making great contributions to our region all before the age of 40.

Triad Business Journal will celebrate the award winners on Feb. 24, 2022, at the Nido and Mariana Qubein Arena and Conference Center at High Point University. Triad Business Journal will also recognize each honoree in a special print section out Feb. 25, 2022.

Rentokil

Northern Illinois Food Bank members pose for a group photo as a part of Hometown Heroes. PHOTO: RENTOKIL

Rentokil North America colleagues from the U.S. and Canada worked to celebrate frontline workers through Hometown Heroes.

More than 79 teams and districts participated in the Hometown Heroes program, delivering care packages, plants, food and other items to thank more than 3,700 heroes. There were 90 organizations honored, including healthcare professionals, teachers, firefighters and food banks

Rentokil also highlighted several colleagues that participate in essential, frontline work outside of their work responsibilities.

• Patrick Mefferd is a volunteer firefighter at the Bullard, Texas, Volunteer Fire Department and a district manager at SOLitude.
• Curt Zacker is an active member in the Navy Reserve and a district manager at Ehrlich Pest Control.
• Tom Walters is a volunteer firefighter at the Limerick, Penn., Fire Department and a claims manager at Rentokil.
• Walker May is a volunteer firefighter at Pawlet Fire Department in Vermont and a pest specialist at Vermont Pest Control.
• Phillip Gigous is a volunteer EMS for the Tomah, Wis., Ambulance Service and a pest specialist at Batzner.
• Will Stevenson is a volunteer EMS for the Harvard, Mass., Ambulance Service and the director of mergers and acquisitions at SOLiTude.

Thomas Pest Services

Schenectady, N.Y.-based Thomas Pest Services was recently named one of the Best Places to Work through the Albany Business Review.

During the transition from 2020 to 2021, Thomas Pest Services embarked on a journey called “Entrepreneurial Operating System” (EOS), which helped the company redefine its goals and shape its vision. EOS helped make it apparent that the company team was becoming even closer and working as a well-oiled machine.

As many companies have during the pandemic, Thomas Pest Services also struggled to attract and obtain new talent. Thomas has demonstrated significant growth since the pandemic started, and they needed more support to deliver product to the customers. The company increased its base hourly wage, redeveloped job descriptions, and really explored additional offerings to include in the total hiring package. These changes, and the collaboration among the leadership team helped them to reach their hiring goals.

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Sacramento CA

A First-Hand Account of the Applied Structural Drying Course

“I recommend everyone who looks to have a future in the restoration take the ASD course and experience the flood house, especially if you are a hands-on learner. Not only will you learn new drying techniques, and make yourself and your business more efficient. You will also meet an array of extraordinary people with different talents and experiences,” Dustin Resendiz writes.

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Mold Remediation Baltimore

Nature-Cide: Granular Insecticide

IMAGE: NATURE-CIDE

Nature-Cide Granular is made from all-natural ingredients, including pure essential oils, and leaves a light, pleasant aroma, the manufacturer says. Each 20-pound bucket can treat up to 5,000 square feet when applied using a broadcast or handheld mechanical spreader on turf, lawns and flower beds. The repellency lasts for up to 90 days. The product kills and repels multiple crawling insects and emerging larvae, including but not limited to fleas, ticks, ants, armyworms, beetles, centipedes, chinch bugs, ground nesting wasps, silverfish and more. The granular product is also labeled to repel snakes, rodents and all types of bird life. The product is currently available at Target Specialty Products, Veseris and Forshaw distribution venues.

Nature-Cide.com

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Sacramento CA

Contents Corner: The 3 Biggest Mistakes a Restorer Can Make When Dealing With a Hoarding Situation

Annissa Coy has found over the years that when a hoarding job goes sideways, there are three big mistakes that often are the culprit. “If you avoid these, you will be setting yourself and your client up for success right from the start,” she writes.

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Mold Remediation Baltimore

2021 New York Pest Expo

With a tongue-in-cheek theme of “(R)Evolution,” Andy Linares, owner of Bug Off Pest Control Center in New York City, was the master of ceremonies for the 18th edition of the New York Pest Expo (NYPE).

The event took place Nov. 12, as it is a NYPE tradition to host it near Veterans Day. It was once again held at the DoubleTree by Hilton Hotel Fort Lee (N.J.) – George Washington Bridge. Qualifying attendees received state licensing credits in categories 7A, 7F and 8.

Linares told Pest Management Professional (PMP) he was thrilled to have attendees able to gather again in-person, after the pandemic forced the 2020 edition of the NYPE to morph into a series of small-scale seminars at Bug Off’s headquarters in Manhattan. Still, he noted, “We were able to bring people together in-person even then, because we took safety precautions like limiting attendees, masking and social distancing. I believe we learn better in person, together.”

Planning for the 2022 edition of NYPE already is underway. It is scheduled to take place at the DoubleTree on Nov. 10, Linares said. Learn more about NYPE’s past (and future) online at BugOffPCCenter.com/pest-management-new-york-pest-expo.

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Registered attendees arrived early for the NYPE to grab their nametags and breakfast of a New York style bagel, a danish and an apple to go with their coffee, tea or soft drink. PHOTO: PMP STAFF

From left, Robert Reiss, 5-Star, Brooklyn, N.Y.; NYPE emcee Andy Linares; NYPE presenter Lou Sorkin, BCE; and Jean Robert Pierre, Power Guard, Brooklyn, N.Y., try crickets and tequila at the post-event reception. PHOTO: PMP STAFF

Andy Linares was in his “ringmaster” element as he welcomed attendees to the event. PHOTO: PMP STAFF

Urban rodentologist and PMP Hall of Famer Dr. Bobby Corrigan (Class of 2008) spoke twice at the event. In the morning, he covered the evolution of rodent pest management, and in the afternoon, he explained how “The Rodent Control Revolution Continues.” PHOTO: PMP STAFF

In his typical engaging, humorous but fact-filled way, Catchmaster’s Dr. Stanton “Capt. Stan” Cope explained the historical impact pest management had on not only public health, but history. Attendees will never hear ABBA’s 1974 hit song “Waterloo” the same way again. PHOTO: PMP STAFF

Dressed in his typical Mattress Safe BodySafe inspection suit, Jeff “The Pest Coach” McGovern gave attendees an overview of some of the latest and greatest mechanical, monitoring, trapping, green, exclusion, sanitation, safety and personal protection equipment available today. PHOTO: PMP STAFF

After the morning sessions, attendees enjoyed lunch and some time to visit the many exhibitors before heading back into the ballroom for afternoon sessions. Pictured is just one of the two rooms. PHOTO: PMP STAFF

The NYPE is known for its many door prizes and price breaks on products. Dwight Singletary, owner of D.S. Exterminating in New York City, won a PMP magazine cover poster for being among the first in the audience to profess that he loves rock n’ roll. PHOTO: PMP STAFF

“Pests and pandemics” was the theme of Entsult Associates’ Lou Sorkin, BCE, the event’s closing presenter. Per tradition, he filled an entire table in the ballroom with some specimens from his live insect and arachnid collection. PHOTO: PMP STAFF

Dr. Bill Robinson, who recently joined The Fountainhead Group, got into the history (and future) of industry application technology during his NYPE presentation. PHOTO: PMP STAFF

Marvin Rodrigues, a 22-year industry veteran, received a door prize of the Truman’s Guide to Pest Management Operations, courtesy of PMP magazine. The industry “bible” is available for purchase at MyPMP.net/shop. PHOTO: PMP STAFF

Linares reports that this year’s NYPE attendance was the largest it’s been in five years. PHOTO: PMP STAFF

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Sacramento CA

IN MEMORIAM: Dr. Edward Osborne Wilson

Dr. Wilson published Tales of the Ant World in 2020, sharing stories about his encounters with ants from his boyhood in Alabama to his research trip to the Brazilian rainforest.

American biologist and naturalist Dr. Edward Osborne “E.O.” Wilson died Dec. 26 at the age of 92. Because of his many contributions to the scientific community’s understanding of animals and biodiversity over his long career, he was dubbed “Darwin’s Natural Heir” and, because of his interest in myrmecology in particular, “the Ant Man.”

According to a statement released Dec. 28 by the E.O. Wilson Biodiversity Foundation:

Born June 10, 1929 in Birmingham, Alabama, “Ed” grew up in “America’s Amazon,” the Mobile-Tensaw delta, as well as Washington, D.C. At a young age, he cultivated his love for nature among the marshes and bottomland forests of Alabama and in Washington D.C.’s Rock Creek Park. Educated at University of Alabama and later Harvard University, he received his Ph.D. in entomology in 1955 and participated in expeditions to Cuba, Mexico, the South Pacific, Australia, Fiji, Sri Lanka and later, Mozambique. In the 1960s, he partnered with mathematician and ecologist Robert MacArthur in developing the theory of species equilibrium, which led to Wilson and MacArthur’s book The Theory of Island Biogeography, now a standard ecology text and the basis for the scientific principle of “half-earth.” He won his first Pulitzer Prize in 1978 for On Human Nature, which dealt with the role of biology in the evolution of human culture, and a second in general nonfiction in 1990 for The Ants, co-written with Bert Hölldobler. He officially retired in 1996…

Dr. Wilson was Honorary Curator in Entomology and University Research Professor Emeritus at Harvard University, Chairman of the E.O. Wilson Biodiversity Foundation Board of Advisors, and Chairman of the Half-Earth Council. He is widely recognized as one of the foremost naturalists in both science and literature, as well as a synthesizer in works stretching from pure biology across to the social sciences and humanities. Dr. Wilson was the author of over 30 books and forewords, over 430 scientific papers, and recipient of over a hundred awards including the U.S. National Medal of Science, the Crafoord Prize and the International Prize of Biology of Japan; and in letters, two Pulitzer Prizes in non-fiction, the Nonino and Serono Prizes of Italy and COSMOS Prize of Japan.

In his long career, Dr. Wilson transformed his field of research — the behavior of ants — and applied his scientific perspective and experience to illuminate the human circumstance, including human origins, human nature and human interactions. Dr. Wilson has also been a pioneer in spearheading efforts to preserve and protect the biodiversity of earth.

Dr. Wilson is acknowledged as the creator of two scientific disciplines (island biogeography and sociobiology), three unifying concepts for science and the humanities jointly (biophilia, biodiversity studies, and consilience) and two major advances in global biodiversity conservation (the Encyclopedia of Life and Half-Earth)…

Dr. Wilson’s last lecture, “Ecosystems & the Harmony of Nature,” was presented in conversation with Sir David Attenborough and Sir Tim Smit at Half-Earth Day® 2021 in October. Wilson’s authorized biography, SCIENTIST, E.O. Wilson: A Life in Nature by Richard Rhodes, was published in November…

Dr. Wilson is preceded in death by his wife, Irene K, Wilson. He is survived by his daughter, Catherine I. Cargill, and her husband, John. A tribute to Dr. Wilson’s life is planned for 2022. Memorial details are to be announced.

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Sacramento CA

Graduate Pest supports two local organizations

Graduate Pest Solutions supports two organizations that provide services to children in need, especially during the holiday season.

Square One provides a range of family-friendly education and support services that are unique to each child and every family served. Head Start is a multi-service agency that provides comprehensive programs, services and support to local communities, families and children.

Square One’s program includes early education and care at centers in Springfield, Ill., home-based care settings located through greater Springfield and out-of-school time care of elementary school-age children. Their parent education, support and training programs are offered through groups, home visitation and personalized case management to help parents access whatever services are needed to be successful in their tole as their child’s first teacher.

Head Start provides child care and early childhood education, to prepare preschool children for kindergarten and for life. They offer traditional part-day early childhood programs at no cost to eligible families. In addition, Head Start offers a full-day option for eligible parents working or enrolled at school full time. Fees for the full-day option range from sliding scale to full tuition.

Graduate Pest Solutions “is grateful for the passion and commitment that all not-for-profit programs bring to our community,” according to a release from Glenn and Brenda Olesuk, co-owners of Graduate Pest Solutions.

“Square One and Head Start are just two examples of tremendous organizations in our region whose focus is on giving and supporting those that need it most,” said Glenn and Brenda in the release.

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Sacramento CA

Property Restoration Pros Share 2022 Goals

We asked restoration industry professionals to answer one question as we embark on a new year: What is your top goal for 2022?

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Mold Remediation Baltimore

Neogen: SureKill Aerosol Line

IMAGE: NEOGEN

The SureKill aerosolized insecticide portfolio boasts an array of different application methods and use sites to provide solutions for pest management professionals (PMPs) in a wide variety of settings. SureKill Flusher, a patented, nonflammable, dry fog aerosol, has been a long-trusted favorite of many PMPs as it offers peace of mind around ignition sources. CT-511, a dual-synergized pyrethrum formula, is an ideal choice for indoor applications, including restaurants and homes. Total Release Aerosol combines fast flushing, quick knockdown, and residual control. Lastly, LD-44T rounds out the lineup as a dual-synergist metered aerosol — ideal for flying insects in commercial facilities and beyond.

NeogenProfessionalPest.com

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Sacramento CA

FMC to host First Friday webinar of 2022

Mount Brian

FMC Corp. will host a one-hour continuing education unit (CEU) training webinar titled “Ant Identification and Control” on Jan. 14, 2022, at 10:30 a.m. Eastern.

The training webinar will explore the proper identification of and management strategies for common pest ants.

The webinar will be hosted by Brian Mount, M.S., BCE, a technical service manager at FMC Corp.

This webinar will be is part of the First Friday series by FMC, which hosts a new webinar the first Friday of each month with an educational opportunity geared to Pest Management Professionals.

Eligible states to earn CEU credits at this time are California, Florida, Hawaii, Nevada, South Carolina, Utah and West Virginia.  More eligible states are expected to be announced.

During the webinar, attendees will also have an opportunity for questions and answer session after the presentation. Attendees can also take advantage of other benefits by becoming FMC True Champion enrollees.

Registration for the webinar is now open.

Last month, FMC Corp. hosted the First Friday webinar titled “Bed Bug Control – For Fun & Profit.” In the webinar, industry expert Louis Sorkin, BCE, examined everything about bed bugs include control, behavior, biology, treatment methods, best practices and other aspects important to pest management professionals.

Previous First Friday webinar topics and presenters include:

• Louis Sorkin, BCE: “Bed Bug Control for Fun & Profit”
• Daniel Dye, ACE Emeritus: “Cockroaches and Silverfish”
• Brian Mount, BCE: “Pest Identification”
• Eric Hamm: “Flea & Tick Control”
• Panel Discussion: “Understanding Formulations and Their Uses”
• Dr. Rakim Turnipseed: “Spider and Scorpion Management”
• Brian Mount, BCE: “Ant Identification and Control”
• Panel Discussion: “Mosquito Management”
• Brian Mount, BCE: “Perimeter Pest Control”

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Sacramento CA

Industry Happenings

Scarlett Nolen

As we wrap up 2021, we have much to reflect on. Beyond the pest control industry, we have all navigated vaccination, supply chain challenges, and the Great Resignation causing employment shortages across nearly all industries. Within our industry, some of the largest acquisitions we have seen have rounded out the year. In case you missed it, the buzz is Rollins acquired seven Hulett Environmental locations and Rentokil Initial acquired Terminix with a $6.7 billion evaluation. The industry is dividing into two fragments: large, often publicly traded companies, and small, family-owned companies. Each party has its benefits.

Many pest management professionals (PMPs) are asking what this means for their own careers. For those that are a part of the acquisition, they might be considering how their immediate employment might change. For those in the industry, this could create a great opportunity. As Rentokil expands as a seemingly monopolizing conglomerate, this can open opportunities for the “little guys.”

While large companies often have extensive resources, brand recognition, and financial flexibility, small companies have perhaps undervalued advantages as well. Small companies have the advantages of being nimble and adaptive faster. Most notably, small companies embrace technology. I like to think of Truly Nolen as a “small-big” company. We have the resources, trainers, facilities and department specialists that provide robust support and stability. Concurrently, we also have a small-business, family feel, with open doors at all levels in the company.

I am often asked whether Truly Nolen will join the acquisition club. My quick answer: I will buy, not sell. While I intend to continue to welcome companies that complement my business, like our recent acquisition of Eliminex in Phoenix, Ariz., selling is not on the menu for Truly Nolen. I think selling makes sense for specific fiscal goals or if someone is ready to hang their hat up and does not have a legacy plan. As a third-generation PMP, I am committed to continue being a family-owned company.

I enthusiastically greet a new year for all PMPs. It is the perfect time to gain perspective for all the possibilities to come in 2022. I wish all my colleagues a healthy and successful year.

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Sacramento CA

NPMA addresses vaccine ETS

Photo: Bill Oxford/iStock / Getty Images Plus/Getty Images

On Nov. 4, the U.S. Department of Labor’s Occupational Health and Safety Administration (OSHA) released an emergency temporary standard (ETS) on vaccines and testing. On Nov. 12, the Fifth Circuit Court of Appeals issued a motion that halts enforcement “until further court order.” On Nov. 16, all cases were consolidated in the Sixth Circuit Court of Appeals. On Nov. 17, OSHA halted implementation and enforcement pending litigation. The OSHA rule has not been withdrawn, and if court cases are unsuccessful, the deadlines listed below likely would be updated. Companies should consider how they will comply with the ETS if the stay is lifted (it was not at press time). The Centers for Medicare & Medicaid Services (CMS) also released a separate ETS covering those who work at or service healthcare facilities, regardless of company size. This rule has not been stayed. The National Pest Management Association (NPMA) staff reviewed the rules and wrote a breakdown of key provisions of both policies.

The following is from the NPMA’s Nov. 5 email to members:

When does the OSHA ETS go into effect? For those choosing the masking option, Dec. 5, 2021. The OSHA ETS goes into effect fully on Jan. 4, 2022.

Whom does the OSHA ETS cover? The rule covers anyone who either holds a federal contract and/or has more than 100 employees. The 100-employee size is per company, not per location.

What are the vaccine requirements for my company? Covered employers must create and enforce a written COVID-19 policy that either requires:

1. All employees to be fully vaccinated effective Jan. 4, 2022, or
2. All unvaccinated employees to submit to specific types of weekly testing and wear a mask beginning Dec. 5, 2021.

What does “fully vaccinated” mean? Employees must have received either two doses of Moderna/Pfizer or one dose of Johnson & Johnson at least two weeks prior to the effective date of Jan. 4. Should an individual receive one shot of one vaccine and a second shot of a different vaccine, then the second shot must have been administered 21 days prior to Jan. 4.

What does my company need to report to OSHA? A work-related COVID fatality must be reported to OSHA within eight hours of the employer learning of it. A work-related COVID hospitalization must be reported to OSHA within 24 hours of the employer learning of it.

What if I live in a state that has prohibited a vaccine mandate and/or mask wearing? OSHA standards preempt state rules, except in states that have their own OSHA-approved workplace agencies. Those state agencies (which OSHA monitors) are required to enact a rule that is at least as effective as the OSHA rule, effectively making OSHA rules the law of the land.

Employers must inform employees of these policy changes, and distribute “Key Things to Know About COVID-19 Vaccines,” available online at CDC.gov/coronavirus/2019-ncov/vaccines/keythingstoknow.html.

For more details, visit the U.S. Department of Labor’s Frequently Asked Questions page at osha.gov/coronavirus/ets2/faqs.

When does the CMS Healthcare ETS go into effect? The CMS ETS goes into effect Jan. 4, 2022. Unvaccinated individuals must have received their first shot by Dec. 5.

Who is covered? This affects you if you service any facility that take payments from Medicare or Medicaid, including hospitals, nursing homes, long-term care facilities, dialysis centers, ambulatory surgical centers, home health agencies, rehabilitation facilities, specialized medical providers, in-home care providers, hospices, and mental health providers. This does not directly apply to other healthcare entities, such as physician offices, that are not regulated by CMS.

For more details, see CMS’ Vaccination Interim Final Rule at cms.gov/files/document/cms-omnibus-staff-vax-requirements-2021.pdf.

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Sacramento CA

Best of R&R 2021: Most Popular Articles, Authors, News, Videos and Podcasts

‘Tis the season for reflection and, keeping with tradition, we’re revisiting the most viewed – and listened to – elements of R&R from 2021. This year we’ve expanded our purview, adding two categories (news stories and podcast episodes) and sharing top-15 lists instead of top-10.

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Rollins Inc.: Join the Team

IMAGE: ROLLINS INC.

Founded in 1948, Atlanta, Ga.-based Rollins Inc. has a family of leading pest control brands, including Orkin, HomeTeam Pest Defense, Clark Pest Control, Northwest Exterminating, McCall Service, Trutech, Critter Control, Western Pest Services, Waltham Services, OPC Pest Services, The Industrial Fumigant Co., PermaTreat, Crane Pest Control and more. When you join Rollins, you’ll have access to the systems and support that can help your company thrive. If you’re ready to sell, contact Matt Whiting today at 404-888-2757; all inquiries are kept strictly confidential.

mwhiting@rollins.com

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Sacramento CA

Why Concrete Testing Matters

“After reading this article, you will know: The importance of testing concrete, the breakdown of concrete testing procedures, why concrete is a material that should be tested and the best concrete drying procedures,” Kyle Herndon writes.

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Douglas Products hires field scientist

Victoria Pocius

Dr. Victoria Pocius has recently joined Douglas Products as a field scientist.

Pocius is responsible for supporting the Vikane and ProFume gas fumigant brands at Douglas Products.

Prior to Douglas Products, Pocius completed extensive postdoctoral research focused on the link between plant defense, prey quality on well-defended plants and impacts on natural enemy attraction.

She received her bachelor of science in biology from Lafayette College, Easton, Pa.; master of arts in ecology, evolution and behavior from the University of Kansas; and doctorate in ecology and evolutionary biology from Iowa State University.Her doctoral research focused on understanding monarch butterfly oviposition preference and survival across nine native milkweed species to expand useful conservation planting for monarch and other pollinators in the Midwest.

“Tori is going to be a great addition to the Douglas Products’ research and development team and the sulfuryl fluoride business,” said Heather Kern, commercial leader of the Douglas Products pest management division in North America. “Tori is looking forward to using her knowledge and expertise to provide field support for our growing team.”

In November, Douglas Products also hired Angela Tucker, BCE, as a field scientist for its research and development team, which is responsible for supporting the Liberty, Mo.-based company’s sulfuryl fluoride business.

About Douglas Products

Based in Liberty, Mo., Douglas Products is a specialty products leading provider of high-quality brands and services for global production agriculture and structural pest management. An Altamont Capital Partners portfolio company, Douglas Products is expanding its portfolio through product acquisitions and in-licensing agreements.

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Sacramento CA

ATI Restoration Acquires Lang Restoration & Construction

ATI Restoration, LLC, a national leader in restoration, environmental remediation and reconstruction services, has announced the acquisition of Lang Restoration & Construction LLC, a regional restoration firm with one branch office in the Southeast. Financial terms of the transaction were not disclosed.

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Going gangbusters on goals

Behold one of Schopen Pest Solutions’ advertising billboards, a goal accomplished in 2021. PHOTO: PETE SCHOPEN

This fall, I attended a Paul Bello Workshop in Clearwater, Fla. I got the chance to hang out with pest pros like Seth Garber (Pest Daily), Alan Feuer (Preventive Pest Control) and David Poplin (Legion Pest Management). It was a great meeting, with dozens of successful people from all over the country. I always learn a lot at such events, and attending them motivates me to complete some projects underway at Schopen Pest Solutions.

One topic Paul brought up was “goals.” Many people talk about goals, but fail to see them through to the end. I never quit on my goals, but I do get sidetracked with other projects. I always preach to my employees about setting one-, three- and five-year goals because it is easier and more fun to work at a place that establishes benchmarks for success.

For example, our call center people need to try for 40-plus phone calls per day. Our in-house salespeople need to get to $2,000 per day. Our customer service advocates (CSAs) need to help our techs reach $1,200 in daily production. Our techs strive to earn their Illinois and Wisconsin certificates.

Pete Schopen, owner
and founder, Schopen Pest Solution

I have set many goals over the years. My first goal was to hit 25 percent yearly growth, which we’ve accomplished. My second goal was $8 million in revenue by my 20th year in business; we are ahead of that goal and should hit $8.1 million in our 19th year. We also successfully purchased a building; are able to offer health insurance to employees; and created a paid holidays policy.

But there have been failed goals, too. Those include not having a commercial sales team in place yet, not having a Wisconsin office up and running, and not having guaranteed days off for my techs.

To close out 2021, I revisited my end-of-year columns for 2019 and 2020 to see what my goals were each year, and compared them to our upcoming 2022 goals. Here we go:

2019 goals for 2020

• Crack $2.5 million: Yes.
• Promote a technician to branch manager: Yes.
• Promote an employee to quality control director: Yes.
• Replace our roof: Yes, to the tune of $125,000.
• Create a better and more professional training manual: Kind of. We completed one I like, but it is a work in progress.
• Open a Wisconsin office: No.
• Watch my son graduate from The College of Wooster in Ohio: No, the pandemic crushed that dream — although he did graduate with two degrees.

2020 goals for 2021

• Break $3.2 million: It’s looking good as I type this, although the final stats will be out next month.
• Stay healthy: So far, so good.
• Open a Wisconsin office: Denied again.
• Create a sales team: Kind of. We have a great inside sales team and a wonderful call center started, but we are still missing a commercial sales team.
• Split my corporate office from my McHenry branch: Almost. On Nov. 29, I closed on a new building to house my corporate team. Unfortunately, we are not moved in yet.
• Create a working budget: Yes.
• Create key performance indicators (KPIs) for office staff: Yes. Branch Manager Chris Baumann and I have stats in place for our CSAs and salespeople.
• Purchase outdoor billboard advertising: Yes.
• Celebrate our 15-year anniversary: Yes. It has been fun promoting the milestone, interviewing our clients, creating cool swag for my staff and family, and posting a timeline in the office.

2022 goals

• Open a Wisconsin office: I seriously want to make this happen.
• Create a sales team: See above.
• Hit $4 million in revenue.
• Hire a full-time HR person.
• Promote three of our techs to team leaders (supervisors).
• Begin management training for qualified CSAs, techs and supervisors.

Happy holidays and Happy New Year to all of my pest control friends and families. Every year, I mention a few people, so “Ho-Ho-Ho” to Heather Gooch, Diane Sofranec, Marty Whitford, Josh Alpert, Pete La Quaglia, Alan Feuer, Marty Jones and family, Paul and Mary Ann Bello, Fred Willey, Joel Miller and family, the Chitwoods, Bill and Angie Richter, Marlin Voss, Jeff Caudill, David Guyon, Paul Alley, Joe Goodell, the Thorntons, Bill Dyra, my awesome staff, my lovely Queen Tami and my two incredibly successful sons, Caleb and Trey. You are all God’s blessings to me, and I appreciate each and every one of you.

---

Schopen’s Open Book

START-UP: Schopen Pest Solutions Inc.
HEADQUARTERS: McHenry, Ill.
FOUNDER: Peter F. Schopen Jr.
START-UP DATE: April 11, 2006
NUMBER OF EMPLOYEES: 32 (31 full-time, 1 trainee)
2006 REVENUE: $97,235
2007 REVENUE: $172,495
2008 REVENUE: $203,732
2009 REVENUE: $243,427
2010 REVENUE: $325,960
2011 REVENUE: $425,847
2012 REVENUE: $489,887
2013 REVENUE: $572,772
2014 REVENUE: $687,326
2015 REVENUE: $858,180
2016 REVENUE: $1,079,068
2017 REVENUE: $1,478,600
2018 REVENUE: $1,877,496
2019 REVENUE: $2,095,118
2020 REVENUE: $2,398,367
2021 REVENUE TO-DATE: $2,534,693*
OCTOBER REVENUE: $262,068**
2021 GOAL: $3,219,839

* Up 24 percent from last year. Thanks to staffing shortages, we were two weeks late getting our 2022 prepaid summer sales sheets mailed out. Our actual October “worked accounts” was up 27 percent from last year. We are expecting a monster November once the prepaid letters start flowing back to the office.
** Up nearly 4 percent from October 2020. 

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Sacramento CA

Industry organizations meet up with new and existing members

From left are Christopher Hayes and Maria Gonzales-Morales (accepting for Dr. Schal), Dr. Dini Miller, Dr. Changlu Wang, Judy Black, BCE, and Mark “Shep” Sheperdigian, BCE, who presented the Pi Chi Omega award. PHOTO: PI CHI OMEGA

Anticoagulant Rodenticide Task Force

The Anticoagulant Rodenticide Task Force (ARTF) held its first combined virtual/in-person meeting at PestWorld 2021, after months of virtual meetings. Its goal is to support the registrations of anticoagulant rodenticides through joint advocacy, research and education.

“During our PestWorld meeting, we worked on our stewardship program for rodenticides: an in-depth educational video in modules, with best practices for applicators to follow that focus on minimizing risk to nontarget animals,” says Katie Swift, ARTF chair and senior manager of governmental affairs for Milwaukee, Wis.-based Liphatech.

Nine companies are members:

• Bell Laboratories
• Central Garden & Pet Co. (parent company of Zoëcon)
• Liphatech
• Neogen
• PelGar International
• Scimetrics
• Unichem
• VM Products
• Wilco Distributors

Several industry experts are collaborating with the group, including consultant Chelle Hartzer, BCE, PCQI, 360 Pest and Food Safety Consulting; Dr. Claudia Riegel, a director of the City of New Orleans Mosquito, Termite, and Rodent Control Board; Dr. Niamh Quinn, of the University of California Cooperative Extension, South Coast Research and Extension Center; and Pest Management Professional (PMP) Hall of Famer (Class of 2008) and rodentologist Dr. Bobby Corrigan.

“This stewardship program is particularly important to the EPA and the California Department of Pesticide Regulation for maintaining the uses of rodenticides, and the agencies will be providing feedback on the content,” Swift tells PMP. “Obtaining their final approval for the program and coordinating its distribution to applicators is one of the Task Force’s top priorities for 2022.”

Black Ownership Matters

Black Ownership Matters (BOM), an organization founded in 2020, hosted two events at PestWorld 2021 on Nov. 4: an inaugural reception with the National Pest Management Association (NPMA) and an After-Hours Mixer. BOM was created to help promote Black ownership of pest control companies and advancement in the industry by providing financial guidance, business resources, employee development, mentorship and community support.

Executive Director Ashley Clark said BOM was proud to offer — in partnership with the NPMA — four black-owned business owners complimentary full registration packages to PestWorld.

Pi Chi Omega

Pi Chi Omega, the pest control industry’s fraternity, held its semi-annual membership meeting at PestWorld on Nov. 2.

In 2021, 14 new members joined the 415-member-strong organization. Members include entomologists, pest management professionals, manufacturers, consultants, researchers, professors, students, and others dedicated to the technical side of structural pest control.
New this year is a Junior Entomologist Program promoted at Pi Chi Omega’s PestWorld booth. It was created by entomologists and can be used by anyone who would like to share the organization’s passion for entomology. Visit PiChiOmega.org for details on how to use the program presentations, complete with speaker notes.

In other news, three awards were presented:

• Dr. Austin Frishman, PMP Hall of Famer (Class of 2002), received the Award of Achievement.
• John Adams, Adams Pest Control, received the Generosity Award for expanding scholarships to more students. He donated $50,000 for a perpetual scholarship in honor of the late industry advocate Norm Ehmann, a member of the PMP Hall of Fame (Class of 1999).
• The authors and contributors of the book The Biology and Management of the German Cockroach who are Pi Chi Omega members received the Publications of Professional Services Award. They included all three of the authors — Drs. Michael Rust (PMP Hall of Fame Class of 2007), Chow-Yang Lee and Changlu Wang — and eight of the 11 contributors, including PMP Hall of Fame Class of 2019 members Judy Black, BCE, and Dr. Dini Miller; as well as Drs. Coby Schal, Mike Scharf and Ed Vargo.

Pi Chi Omega also held its informal Raise the Bar get-together on Nov. 4. “It always gives us a chance to introduce prospective members to our fraternity and encourage them to join,” said Executive Director Andrea Coron. “We picked up about 20 new-member nominations during PestWorld.”

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Sacramento CA

The Most Common Mistake Owners Make in Selling Their Restoration Business

In a repeat of our hot-topic video, "The #1 Mistake Owners Make in Selling a Business," industry expert, Gokul Padmanabhan, lays out the primary mistake costing owners as they plan their exit strategy.

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Hands-On Education: Turn Your Staffing Challenge Into Epic Opportunity

“As an industry, we must perform at a higher level than ever before with less qualified people than we’ve ever had. That is the restoration industry’s staffing challenge,” Jeremy Reets writes. “Companies that bring on new staff and quickly get them to a high level of competency will be the ones to dominate their market. So, how do you increase the competency of your staff quickly and dominate your market? Hands-on training is part of the solution!”

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Hoarding Cleanup: A Matter of Safety, Collaboration and Sensitivity

Jeffery Gross shares an overview of hoarding cleanup best practices based on his experience with First Onsite Property Restoration. “The process of cleanup includes several steps: Bulk removal of trash, then cleaning and disinfecting of all surfaces and remaining contents. Then comes extermination and usually some refurbishment like painting or replacement of damaged fixtures,” Gross writes.

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WorkWave expands board of directors

WorkWave expanded its board of directors with the appointment of three recognized industry leaders: Shery Hoskins, Sejal Pietrzak and Eric Palmer.

According to a news release, expanding the existing WorkWave board of directors from four to seven members “not only reflects the company’s continued growth during a period of increased investment and acquisition, but also shows WorkWave’s ongoing commitment to fostering a diverse culture and mix of experience, background and geographies.”

Sheryl Hoskins has nearly two decades of experience leading and growing software-as-a-source (SaaS) businesses in various industries including healthcare, government, event registration and hospitality. She has managed teams all over the world, spending the first half of her career in Fortune 15 companies and most recently as the CEO of Upserve, which was acquired by Lightspeed Commerce in 2020. Hoskins holds a degree in electrical engineering, a master of business administration degree (MBA) in marketing and is a U.S. Army veteran.

Sejal Pietrzak has held executive leadership positions for fast-paced, global enterprise software companies across all stages of growth and value creation for the past two decades.  Most recently, she was the CEO of DealerSocket, a leading SaaS provider to the automotive industry, which was acquired by Solera in 2021. Pietrzak has an MBA from The Wharton School at the University of Pennsylvania and a bachelor’s degree in International Relations from The College of William & Mary in Virginia.

Eric Palmer is a serial C-level executive and company growth strategy advisor with extensive experience in operations and finance, software, service and SaaS businesses. He has orchestrated multiple private equity financings, venture capital investments, initial public offerings (IPOs), private and public debt financings, acquisitions, roll-ups and other strategic initiatives.

Hoskins, Pietrzak  and Palmer join the existing members of the WorkWave Board of Directors: Darren Roos, chairperson of the WorkWave board, CEO of IFS; Johannes Reichel, partner at EQT; Naveen Wadhera, co-head of TA Associate’s European Technology Group; and Stewart Lynn, Partner at Serent Capital.

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Sacramento CA

A Highly Publicized Hoarding Cleanup: Snakes, Rats, Extermination and Disinfection

On this particular day, Kowalski Construction was called to respond to a unique situation from local law enforcement. Police asked us to secure a home after making forced entry for an unanswered wellness check. To say the scene quickly escalated into a massive operation would be an understatement. Almost immediately, thousands of rats were discovered living both in and out of the home.

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Pelsis acquires 2 Spanish distributors

Pelsis Group, parent company of B&G Equipment and Bird-B-Gone, among other brands, has acquired Madrid, Spain-based professional pest control products businesses Sanitrade and distributor Vesta Distribuciones for an undisclosed sum. According to a news release, the deal will enable the British-based company to “further expand its operations throughout southern Europe to achieve its goal of making its Edialux Professional business Europe’s leading pest management distributor.”

Sanitrade specializes in protecting grain stores and also owns Vesta Distribuciones, which is focused on the agricultural sector. All the employees, customers and suppliers have transferred to Pelsis. The deal marks the first acquisition made by Pelsis following its sale last September to specialist investment manager Pamplona Capital Management.

Following the acquisition, Pelsis has about $186.6 million in revenue, and employs more than 600 people across 15 locations throughout Western Europe and the U.S.

Pelsis was advised on the legal aspects of the acquisition by DLA Piper Spain. Sanitrade was advised by Argo Asesores Financieros and Carrera Abogados & Economistas.

Commenting on the sale, Sanitrade chief executive, Inés Rodríguez, who runs the business with her sister, Sara, said in the news release: “Our family business is ready for the next step. Joining the Pelsis Group presents a great opportunity for Sanitrade and Vesta to grow and even better support our customers. We are very excited about the future.”

About Pelsis

Founded in 1984, Pelsis is based in Knaresborough, North Yorkshire, England. Its family of brands for the professional pest management industry and related industries include B&G Equipment, Curtis Dyne-Fog, Edialux Professional Products, Bird-B-Gone, Synergetic, P+L Systems, Silvandersson and AgriSense.

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Sacramento CA

K-tech Charities Feeds Families at Christmas with 400 Food Baskets

K-tech Kleening & Restoration in Weston, Wis., welcomed volunteers on December 17 and 18 to assist K-tech Charities with their annual distribution of 400 food baskets.

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First Onsite Property Restoration Acquires Emergency Fire & Water Restoration

EFWR was founded by Michael Wyne in 2010 and provides full-service emergency restoration and reconstruction services in the Milwaukee and Madison, Wisconsin areas. This acquisition expands First Onsite’s existing operations in the region.

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PuroClean Classic Golf Tournament Raises $12,900 for Tamarac North Lauderdale Chamber of Commerce

PuroClean joined the Tamarac North Lauderdale Chamber of Commerce for the third year as Title Sponsor of its annual PuroClean Classic Golf Tournament on December 3, 2021. This annual event surpassed its goal of $12,000 as the Chamber wraps up another successful tournament, giving back to the local organization in the spirit of giving during the holiday season.

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Kness Pest Defense: Stick-All Mouse & Insect Trap

IMAGE: KNESS PEST DEFENSE

Kness Stick-All is a simple-to-use, effective, glue trap solution. It specifically targets mice and insects, with bullet lure holes for insects like mosquitoes, special openings for mice, and several slots for insects. On the inside of the trap is the sure-fire Stick-All Glue Trap. Once caught, pests stay caught and out of sight.

Kness.com

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Sacramento CA

Arrow awards 6 with Crim scholarship

Pictured from top left to bottom right: Shaun Denzel Jones Jr., MJ Tredway, Payton Binns, Isabelle Zoeller, Madison Payne and Bryn Foster. PHOTO: ARROW EXTERMINATORS

Atlanta, Ga.-based Arrow Exterminators announced the winners of the fifth annual E. Raymond Crim III Scholarship.

This $5,000 scholarship was created in 2017 to honor Crim’s 44-year career in the pest control industry and his service to the military. Arrow Exterminators funds this scholarship annually, and preference is given to applicants with military service and to those serving or whose families serve in the pest control industry.

Here are the six recipients of the 2021 E. Raymond Crim III Scholarship:

Payton Binns is currently enrolled at Keiser University, Sarasota, Fla. Binns is a part of the U.S. Army Reserve, and plans on continuing his education toward becoming a nurse.

Bryn Foster is currently enrolled as a senior at the University of North Carolina at Chapel Hill. Foster is double majoring in biology and public policy, with a minor in sustainability studies.

Shaun Denzel Jones Jr. is currently enrolled at Coast Alabama Community College, located in Bay Minette, AL. After graduating from Coastal Alabama Community College, Bay Minette, Ala. After graduation, Jones plans to further his studies of civil engineering at the University of South Alabama.

Madison Payne is currently enrolled as a sophomore at Virginia Polytechnic Institute and State University (Virginia Tech). Payne works as an undergraduate researcher in the Gillaspy Lab at Virginia Tech to help further her biochemistry major. After graduation, she plans to attend graduate school with a focus on plant research.  

Mary Janell (MJ) Tredway is currently enrolled at Lee University, Cleveland, Tenn. After graduating with a psychology degree and a minor in sign language, she plans to work with special needs children. Aside from her studies, Tredway is a Division II lacrosse athlete; this summer, she plans to travel to the United Kingdom to play in a lacrosse tournament with Lee University.

Isabelle Zoeller is currently enrolled as a junior at Millikin University, Decatur, Ill. Zoeller is pursuing a bachelor of fine arts degree in stage management, with a minor in psychology. Her ultimate career goal after graduation is to secure a position on a Broadway production.

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Sacramento CA

Florida Named No. 1 Construction Business Climate State by ABC

The seventh annual Merit Shop Scorecard is a ranking based on state policies and programs that encourage workforce development, grow career and technical education, strengthen careers in construction and advocate for fair and open competition for taxpayer-funded construction projects.

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On Side Restoration Announces the Retirement of Founder and CEO Craig Hogarth

Since On Side’s founding in 1978, Hogarth’s leadership and natural business intuition have been paramount in the company’s success, growing from a team of three to currently over 1,300 employees and 41 branches coast to coast.

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How Drying in a Flood House Compares to Drying Structures in the Field

“Drying schools hold secrets. I am going to pull the curtain back and explain the three main secrets that make the drying school experience what it is. And, dive into what you need to know before you take classroom training and unleash your knowledge to the world,” Lorne McIntyre writes.

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ABC Appeals OSHA COVID-19 Vaccination and Testing ETS Argument to the Supreme Court

“ABC is deeply disappointed that the 6th Circuit Court lifted the 5th Circuit’s stay of the U.S. Department of Labor’s Occupational Safety and Health Administration’s COVID-19 Vaccination and Testing Emergency Temporary Standard, which applies to employers with 100 or more employees," said Ben Brubeck, ABC vice president of regulatory, labor and state affairs.

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RIA Releases New Pricing Position Statement, Announces New AGA Advocate Role

The RIA will be expanding the number of AGA advocates working on behalf of restorers and is seeking candidates for a new AGA Pricing Advocate position.

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Recent pest control mergers and acquisitions

Anticimex

From left to right is Jeff Davenport, Official Pest Prevention; Brian Alexson, Anticimex; and Jamie Davenport, Official Pest Prevention. PHOTO: ANTICIMEX

Anticimex acquired Official Pest Prevention, which will continue its expansion in the California market.

Headquartered in Elk Grove, Calif., Official Pest Prevention was founded in 2000 by brothers Jeff and Jamie Davenport. In 2013, the business expanded its operations by acquiring their brother John Davenport’s pest control business in Fresno, Calif.

PCO M&A and Succession Specialists, LLC represented and acted as executive financial advisors to Official Pest Prevention in these transactions.

 

Greenix Pest Control

Greenix Pest Control acquired Rise Pest Control, which will expand Greenix’s presence in the upper Midwest.

The purchase will bring over 70 team members and service providers to Greenix Pest Control throughout Iowa, Kansas, Wisconsin, Minnesota, Indiana and Nebraska.

Founded in 2011, Greenix operates in 15 states and provides service to over 160,000 households throughout the U.S.

Northwest Exterminating

Members of the Rice and Northwest Exterminating teams celebrate the deal’s closing. PHOTO: NORTHWEST EXTERMINATING

Northwest Exterminating has announced the acquisition of Rice Pest Control, based in Anniston, Ala.

The acquisition of Rice Pest Control allows Northwest Exterminating to further expand into the Alabama area. This will mark Northwest’s fourth office location in Alabama.

Founded in 1956, Rice Pest Control provides services in scientific pest and termite control.

 

Terminix

Pictured from left to right is Chris Aust, Nick Aust, Bill Grey, Jim Langford, Jill Lee, Emmett Lee, Andrew Klein, Dan Aust, and Stuart Aust. PHOTO: THE AUST GROUP

Terminix acquired Monroe, Conn.-based ABC Exterminating. The Aust Group represented ABC Exterminating as the exclusive financial advisor on the transaction. The transaction closed on Nov. 15, and the terms of this transaction were not disclosed.

ABC Exterminating Inc. was founded in 1983 by Emmett Lee Sr. as a full-service pest and termite control business.

One year after inception, Emmett Lee Jr. joined the family business full time and became the owner of ABC Exterminating in 2016. Since then, the company has grown into one of the top pest control companies in Fairfield County and expanded the company’s service area into New York.

Terminix Triad

Terminix Triad announced the acquisition of Budget and Termite Pest Control, based in King. N.C. PHOTO: TERMINIX TRIAD

Terminix Triad announced the acquisition of Budget and Termite Pest Control, based in King. N.C.

Founded in 2003, Budget Termite and Pest Control has a base of about 2,600 customers in 12 counties in North Carolina.

Serving the Triad area for more than 85 years, Terminix Triad is a family-owned franchise based in Greensboro, N.C.

 

Turner Pest Control

Jacksonville, Fla.-based Turner Pest Control, an Anticimex company, acquired Impact Pest Elimination, which has offices in Sarasota, Tampa and Tarpon Springs, Fla.

Turner Pest Control provides comprehensive pest control services to residential and commercial clients in Florida and South Georgia.

Impact Pest Elimination is a full-service pest control. Company that offers general household pests and rodent control, termite control and prevention, turf and ornamental care, and more. The company serves customers in five Florida counties.

Paul Giannamore and Franco Villanueva-Meyer of The Potomac Company represented and acted as exclusive financial advisors to Impact Pest Elimination in this transaction.

Turner Pest Control also acquired Pro-Staff Termite & Pest Control, which is based in Orlando, Fla.

Pro-Staff Termite & Pest Control provides termite, pest control, lawn care, irrigation and wildlife control services since 1995. The company is known for its white glove pest control services, which deliver premium service to every residential and commercial customer.

In 2021, Turner Pest Control has acquired 10 companies.

 

The post Recent pest control mergers and acquisitions appeared first on Pest Management Professional.

from Pest Management Professional https://www.mypmp.net/2021/12/20/recent-pest-control-mergers-and-acquisitions/
Sacramento CA

5 questions with Carmine Marchionda

Carmine Marchionda

Horizon Pest Control was founded in 1970 by Bernard Holst Jr. This fall, the company took the unprecedented step of installing a president outside the Holst family — and the pest control industry. Having Certified Public Manager Carmine Marchionda at the helm leaves CEO Bernie Holst III free to focus on growth initiatives for the Midland Park, N.J.-based firm. We caught up with Marchionda to see how the company plans to continue on its path to success.

1. What attracted you to Horizon Pest Control, and the structural pest management industry overall?

I have devoted the past 30-plus years serving as an executive of healthcare, government and nonprofit human service organizations. I met Bernie through Vistage, an international executive and peer coaching group. I was immediately impressed with Horizon’s business model, strong family culture and his vision for the company’s future. The alignment of my professional, family and business values with those of Horizon and the Holst family made the decision to join their team an easy one.

2. Horizon has reported an 8 percent to 10 percent growth rate since 2017, and has a goal of more than doubling revenue by 2026. What are its plans for achieving that?

We are focused on continuing strong relationships with customers and where appropriate, expanding our market reach and our service offerings. Internally, we continue to look at ways in which we can develop and empower our staff so they can better support clients and teammates. We also focus on creating a scalable infrastructure — ensuring our “family feel” and company values stay intact, no matter what. We believe our company culture is a big key to our success, and is why we have been voted one of the “Top Workplaces in New Jersey” by our staff two years in a row, as tallied by NJ.com.

3. Horizon did not experience significant staff attrition during the pandemic. What contributed to this?

While some employees left for personal reasons during the peak of COVID-19, we did not downsize our team in any way. It has been a challenge at times; however, it always has been our intention to stay fully staffed and keep everyone gainfully employed. We attribute this to employees and candidates recognizing that we invest in our people. And the stats speak for themselves: Nearly 80 percent of our senior leadership started out as front-line employees. Our average employee tenure is seven years, and 17 employees have been with us for 20 years or more.

4. When you say “invest in our people” — would you please give us examples?

In addition to extensive initial and ongoing training, we track several key performance indicators (KPIs) in all three departments: sales, production and client care. At the end of the year, top performers are recognized and rewarded. A few of the KPIs we measure include route values, total sales dollars for the year, and most phone calls taken in the office. The rewards vary based on categories, and include $300 gift cards, big-screen TVs, GoPro cameras, Apple Watches, sound bars, tablets and more. These are awarded at an annual event, where the entire team is brought together. We eat, hang out, share some of the goals and objectives for the upcoming season, and let the team know how much they are appreciated. We also have held monthly contests, which typically are broken out by department.

5. In addition to valuing employees, why is it important to partner with the community?

I know firsthand the value and importance of community partnerships, collaborations and the support of local businesses in strengthening mission-based services. We will continue to be an active part of the communities we serve, and give back with our time and financial support when we can. The people who know us well trust us, and we want to continue to actively reach out to build that trust with the folks who are new to our brand. This is not an effort limited to upper management, either; our goal is to involve our entire team in helping our communities, identifying new team members with the same passions, and being on the lookout for potential business partners with the same mindset.

The post 5 questions with Carmine Marchionda appeared first on Pest Management Professional.

from Pest Management Professional https://www.mypmp.net/2021/12/20/5-questions-with-carmine-marchionda/
Sacramento CA