Syngenta PPM names Western technical sales manager

Lisa Eppler PHOTO: SYNGENTA

Industry veteran Lisa Eppler has joined Syngenta’s North American Professional Pest Management (PPM) team as the new Western technical services manager. Eppler earned her bachelor’s and master’s degrees in agricultural sciences from the University of Hohenheim in Stuttgart, Germany. She joined Syngenta in 2016 and held roles on the Global Insect Control and Abiotic Stress Management team and the Global Urban Pest Management team. In her new U.S.-based role, she will provide technical support to pest management customers in the following states:

• Alaska
• Arizona
• California
• Colorado
• Hawaii
• Idaho
• Montana
• Nevada
• New Mexico
• Oregon
• Utah
• Washington
• Wyoming

Additionally, Eppler will conduct customer training and coordinate technical service trials with key cooperators, consultants and customers.

“Since she first joined Syngenta, Lisa has made significant contributions to our business,” Mark Coffelt, head of technical services for Syngenta Professional Solutions in North America, said in a news release. “We’re excited for Lisa to bring her global perspective and industry knowledge to the U.S., where we’re confident she’ll help drive technical solutions to further support our customers.”

About Syngenta PPM

Syngenta Professional Pest Management is part of Syngenta Group, a worldwide manufacturer headquartered in Switzerland. Among its many initiatives, Syngenta actively partners with conservation groups around the world to maintain natural environments and eradicate pests that threaten native species. As a developer of innovative pest control products, Syngenta works with conservationists to provide solutions to aid wildlife recovery efforts that help communities boost nature-based tourism and fuel economic growth. What follow are just a few of its recent projects:

• Partnership with Fauna & Flora International
  • Dog island in Anguilla is declared rat-free
  • Captivating Caribbean island to be given a new lease of life
  • Why flying goats in yoga pants could save a Caribbean island
• Partnership with The Nature Conservancy
  • Hydrogel baits offer novel way to manage invasive ants

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Sacramento CA

Arrow Exterminators: Merger Opportunities

IMAGE: ARROW EXTERMINATORS

Based in Atlanta, Ga., Arrow Exterminators has a modern fleet of more than 3,150 vehicles, 175 service centers, over 3,300 team members with revenues exceeding $386 million. In 2023, it was named a Top 5 USA Workplace. Featuring QualityPro accreditation by the National Pest Management Association, the company offers innovative and environmentally responsible services to protect homes and businesses of customers in Alabama, Arizona, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, Texas and Virginia.

The company is led by Tim Pollard, president and COO, Emily Thomas Kendrick, CEO, and Chairman — and Pest Management Professional Hall of Famer — Joe Thomas (Class of 2009). Arrow was founded by industry veteran Starkey Thomas and his wife, Jean, in 1964; it has been acquiring like-minded, quality pest control firms with the same hardworking values as its team since its first acquisition in 1988. Today, Arrow is considered to be the second-largest family-owned pest and termite control company in the United States. It specializes in general pest control, termite protection, mosquito prevention and control, wildlife control and exclusion, handyman services, insulation services, new-construction treatments and more, for both residential and commercial accounts.

As a third-generation business, Arrow respects the hard work that goes into building pest management companies and understands the value of providing a solid foundation to structure mutually beneficial agreements. Arrow strives to be a partner that’s involved at every step along the way, providing a smooth transition for your customers and your team.

Whether you’re ready to sell or just exploring options, call 800-281-8978 or visit online.

ArrowExterminators.com/mergers

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Sacramento CA

5 questions with Jim McHale

Jim McHale

This month, we check in with Jim McHale, president of JP McHale, an Anticimex company based in Buchanan, N.Y. As an entomologist, McHale has been at the forefront of actively working with the public to banish the invasive spotted lanternfly (Lycorma delicatula). Commonly known as SLF, this pest is native to China and was first detected in Pennsylvania in 2014. As of press time, it has spread to 16 states east of the Mississippi River — thought to be transported mainly by vehicles driving among states.

1. Jim, in a nutshell, what makes SLF a pest?

They are plant parasites that particularly like to feed on grapes, hops and trees, especially trees of heaven (Ailanthus altissima). While feeding, they expel honeydew, a sweet, sticky substance that attracts large numbers of ants and stinging insects. The substance covers all surfaces below it and encourages sooty mold growth. While these true bugs are technically a landscape pest, the pest control industry needs to be aware of just how prevalent and destructive SLF can be for their customers, too.

2. JP McHale’s parent company, Anticimex, has been on the forefront of SLF control since at least 2021, when Viking Pest Control, a sibling company of JP McHale, introduced free, branded scraper cards for customers to use to remove SLF eggs in the New York and Connecticut markets. Do the Anticimex companies still distribute those cards today?

We do. Our Anticimex team of platforms across the U.S. shares best practices and knowledge to continuously refine our offerings. The egg scraping tool started out as a community service and has since evolved into a new market and product line.

3. You launched the JP McHale Spotted Lanternfly Action Prevention (SLAP) Program and Task Force last month in response to the rapid increase in SLF throughout the Greater New York region. How is it being implemented?

The SLAP program is executed out of our Lawn Fertilizer/Plant Healthcare branch. That team is the best equipped and prepared to examine and apply necessary treatment strategies, which includes treating tree trunks and branches with neem oil and other tropical oils. This is combined with a soil treatment that is designed to combat SLF at the source.

Photo: arlutz73/iStock / Getty Images Plus/Getty Images

4. What is your target market for this service?

Most of our work has been with concerned homeowners, but several businesses, municipalities and community groups also have connected for help.

5. What’s next for JP McHale’s SLAP Program and Task Force?

SLF is spreading rapidly. Awareness and rallying the community are key components to slowing the spread. We will continue to provide commentary, awareness and expertise wherever we can make an impact. I believe that every year, through best practice sharing, we become more efficient.

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Sacramento CA

Preventing animals from entering attics

Chris White

Wildlife control in attics is a vital aspect of maintaining a safe and healthy living environment. It is essential to prevent animals from entering homes, particularly the attic space, as it can lead to various issues, including:

• Structural damage — Squirrels, raccoons, bats and other animals can chew through electrical wires, insulation and wooden beams, compromising the integrity of the structure. This damage can be costly to repair and may pose safety hazards.
• Unsanitary conditions — Wildlife droppings and urine can contaminate attic insulation, leading to foul odors and potential health risks. Additionally, animals can introduce parasites and diseases into the living space, posing a threat to the occupants.

To control wildlife in attics, take preventive measures whenever possible. For example, regularly inspecting the exterior of the house for any potential entry points and sealing them off is crucial. Installing proper screening on vents and chimney caps also can prevent animals from entering. If an infestation is already present, it is recommended to safely and humanely remove the animals while restoring the attic to a safe and energy-efficient condition.

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Sacramento CA

Safer Home Services: Franchise opportunities

Safer Home Services is part of BELFOR Franchise Group, the world’s largest residential and commercial services franchisor. If you are interested in a franchise opportunity that comes with comprehensive hands-on training, ongoing operational and marketing support, access to the latest innovative technology, and a proven business model – fill out the form at the website listed below. Learn more about Safer Home Services’ history and future in the April 2023 issue of Pest Management Professional magazine (online here).

About Safer Home Services

The company was founded by Jim Swayne, a literal bug expert with more than 30 years in the industry. Swayne has developed a business model that not only excels in treating pests, but also allows franchise owners to effectively build and scale a lucrative pest control business.

Safer Home Services offers a variety of pest management solutions to ensure franchise owners are bolstered for economic fluctuations. Its three major categories of service are pest control, rodent control, and termite control, with several services and solutions within each of those. Other pest management solutions that Safer Home Services offers include:

• Ant Control
• Bed Bug Elimination
• Mosquito Protection
• Termite Elimination & Protection
• Rodent Exclusion & Trapping

Safer Home Services technicians take an in-depth approach to protecting homes and businesses. Its experts spend their time properly diagnosing pest-related problems and strategically treating them with a combination of bait and control materials.

A major differentiator for Safer Home Services is its exclusive Once-A-Year Pest Protection service. The Once-A-Year model is designed to be more convenient for customers and more cost-effective for franchisees.

SHSfranchise.com

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Sacramento CA

Introducing the Ultimate Business Newsletter!

Introducing "Business News You Can Use" – your go-to source for industry insights and education helping you to stay in the know with valuable tips and strategies.

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OPC Pest Services donates 20 Thanksgiving meals to families in need

All 20 bags packed and ready to be handed to 20 families in need. PHOTO: OPC PEST SERVICES

Employees of Lousiville, Ky.-based OPC Pest Services, a Rollins brand, collected and donated food for Thanksgiving meals for 20 families in the Bowling Green, Ky., area.

Kelsey Gallihugh, office manager of the Bowling Green branch, was interviewed by WNKY on the day the company started collecting donations, which helped spread the word. Each of the families received a three-pound turkey breast, yams, cranberry sauce, carrots, green beans, peas, corn, mashed potatoes, cornbread mix, fried apples, stuffing, and mac and cheese.

The leftover food items were donated to Barren River Area Development District (BRADD), a program that specializes in providing help to elderly and underprivileged families in Warren County and surrounding areas. BRADD provided OPC with the list of the 20 families they knew were in need this year. In addition, the OPC Pest Services Lexington branch was able to help 10 additional families through a sister program similar to BRADD.

“Our branch was acquired by OPC in November of last year. I’ve always wanted to do something to give back to the community, so I thought this would be a great time to do it,” Gallihugh said in the news release. “I had a blast doing it! I’m so proud of our guys for getting into the spirit to deliver the meals. It was an awesome team effort, that’s for sure!”

The main attraction at the Thanksgiving table waiting patiently in the freezer before being dropped off to the 20 families. PHOTO: OPC PEST SERVICES

 

All the sides donated to OPC Pest Services for the Thanksgiving meals. PHOTO: OPC PEST SERVICES

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Sacramento CA

Eric Ham to receive KPMA’s Roy E. Rich Lifetime Achievement Award

Eric Ham

Eric Ham, key customer manager for FMC Corp., was named to receive the Roy E. Rich Lifetime Achievement Award by the Kentucky Pest Management Association (KPMA).

KPCA established the Lifetime Achievement award in 2015.

“Eric is not just a valued asset to FMC, but also to the Commonwealth of Kentucky,” Kyle Richards, pest and nursery/greenhouse market manager for FMC Global Specialty Solutions, said in the news release. “This is a significant honor to mark his 40-plus years in the pest management industry. Eric has provided outstanding support to customers and truly has these many pest management professionals at heart.”

Allan Dufoe, FMC’s North American sales manager for the pest industry, added, “All of us who have worked closely with Eric were not surprised to have the KPMA honor him with such a distinguished award. He will continue to do the industry and FMC proud.”

About FMC

FMC Corp. is a global agricultural sciences company dedicated to helping growers produce food, feed, fiber and fuel for an expanding world population while adapting to a changing environment. FMC’s innovative crop protection solutions – including biologicals, crop nutrition, digital and precision agriculture – enable growers, crop advisers and turf and pest management professionals to address their toughest challenges economically while protecting the environment. The company boasts approximately 6,600 employees at more than 100 sites worldwide.

Last month at National Pest Management Association’s (NPMA’s) 2023 PestWorld in Hawaii, FMC Corp. presented a $20,000 check to PestVets through the newly created FMC Give Back Program.

Earlier this year at Legislative Day, FMC launched the PestVets Give Back Program, a new initiative aimed at raising funds for PestVets. Through the efforts of PMPs enrolled in the FMC True Champions loyalty program, FMC was able to present PestVets executives with the check.

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Sacramento CA

Catchmaster Pro: Dual Action Twin Catch

IMAGE: CATCHMASTER

The Catchmaster Dual Action Twin Catch trap features a raised roof to increase your trapping options. With extra clearance, the trap accommodates up to two Catchmaster 605P Easy Set snap traps. The Catchmaster 72TC glue board also can be folded into the trap to monitor for insects. The result is a multi-catch trap that helps prevent rodent contact with the glue board, ideal for sensitive accounts. As with Catchmaster’s entire Multi-Catch line of traps, the Dual Action Twin Catch has removable tunnels for easy cleaning and smooth inner rims for easy servicing.

In addition, Atlantic Paste & Glue Co., the Bayonne, N.J.-based manufacturer of the Catchmaster Pro brand, wants to make 2023 the most profitable rodent season to date for pest management professionals (PMPs)! Its National Fall Rodent Promotion, which runs Oct. 5, 2023, to Nov. 30, 2023, offers timely savings on select Catchmaster Pro products — including Classic Snap Traps, Multi-Catch Mouse Traps, Dual Action Twin Catch and Multi-Catch Mini — at participating distributors. Some restrictions may apply; contact your pest management supplies distributor for complete details.

About AP&G Co., Inc.

AP&G Co. is a leading manufacturer of pest management solutions. Using a science-based approach, the company creates high-quality products for rodent, insect and mosquito management. Founded in 1952 in Brooklyn, N.Y., by Moses Frisch, an immigrant chemist from Hungary, AP&G Co. started with the production of specialty adhesives. Now based in Bayonne, N.J., with third-generation Frisch family members at the helm, AP&G has helped to support PMPs in their control, monitoring and prevention work of pests worldwide. Key milestones include introducing the Catchmaster brand to the pest control industry in 1977; the first Catchmaster glue traps in 1982; Catchmaster glue boards in 1984; the Catchmaster fly product line in 1991; mechanical rodent traps in 1999; a line of bed bug adhesives, traps and monitors in 2010; the GLOstick and SilentTrap Flying Insect Traps in 2011; Catch Zone in 2018; and the Ovi-Catch mosquito trap in 2015; Final Feed mosquito bait in 2019.

CatchmasterPro.com

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Sacramento CA

Working through the Holidays

We look at ways to keep the holidays festive and enjoyable when still having to be on the job.

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American Pest CEUs: Online Courses

American Pest CEUs, a national continuing education university created by professional pest control veterans with more than 150 years of combined industry knowledge, now offers online continuing education unit (CEU) courses. The American Pest team developed content that offers a variety of study guides, license renewal options, technical training, leadership courses, and an exclusive Pest Broker Education series that specifically identifies key concepts to creating business value. The university’s mission is to educate business owners and their leaders about planning and development in a competitive market.

The team behind American Pest CEUs includes:

• Rick Haney entered the pest control industry in 1981; founded his own termite and pest control company in 1990; and retired in 2015. Today, he is an industry consultant and a co-founder of American Pest CEUs.
• Jack and Nanette Launius have been working in the pest control industry for nearly 40 years, including 16 years as business owners. Retirement didn’t last long: With many years of experience in writing continuing education courses for his employees, Jack was aware of what the industry needed and was eager to get involved writing courses for other licensees. A few months later, Nanette joined the team. The couple works diligently with state departments to get the courses approved and course attendance updated. Nanette also helps with the website and customer service.
• Tam Dosenbach completed her education at DePaul University in Chicago, Ill., receiving bachelor degrees in business administration and civil engineering in 1990. She also holds a master’s of business administration degree in finance, and certificates in mediation, arbitration, and insolvency law from DePaul’s College of Law. Dosenbach began her career with Orkin as a commercial sales representative and continued her career in pest control after completing a two-year assignment as liaison between consulting (EPA) and contracting on constructing the first ozone-generated water treatment facility in the United States. Later, Dosenbach returned to the pest control industry in leadership positions and served as regional director over a five-state region before going out on her own. Dosenbach currently represents pest control industry acquisitions; prepares sales contracts; consults license needs; and provides business valuation in accordance with court orders requiring the separation of assets.
• Shaun Reeves, ACE, has been in the pest control industry since 1999 and is a Certified Pest Control Operator in eight states.He decided to get into the continuing education business in 2013 after attending conferences and realizing that the he could help make a difference in how CEUs were presented and offered.

Visit online today for more information about available CEU content in your state.

AmericanPestCEUs.com

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Sacramento CA

FMC to host First Friday webinars in December, January

Dr. Siavash Taravati

FMC True Champions will host “Ant Control: Go Fast or Slow?” as the latest installment of its First Friday webinar series. It will take place Dec. 1 at 10:30 a.m. Eastern.

The webinar will be presented by Dr. Siavash Taravati, who will discuss the benefits and limits of various active ingredients as related to ant control.

The monthly webinars are free to attend; however, only FMC True Champions members can receive continuing education unit (CEU) credits. To registerCOMMA attendees simply join FMC’s True Champions program and in return, they receive exclusive business-building solutions and rewards on FMC products, as well as become part of the company’s commitment to support the pest control industry.

Dr. Siavash Taravati is a research entomologist and an extension agent with over 10 years of experience in pest control and applied entomology. He is a regular speaker at various California pest control workshops and provides pest control training to his clientele groups such as structural and non-structural pesticide applicators, housing managers and maintenance supervisors, and public agencies. He is a member of the University of California’s integrated pest management (IPM) program and covers four densely populated counties in Southern California. He serves as an unofficial liaison among pest management professionals (PMPs), California state public agencies and the public. He usually provides trainings on the latest pest control tools and methods, structural integrated pest management, proper pest identification, best management practices for specific pests, and pest control laws and regulations. He also provides consultations to PMPs, master gardeners, the general public, housing managers and governmental employees.

To register for the webinar and FMC True Champions, visit the Ant Control website. All professionals can attend as long as registered. The FMC First Friday program provides monthly webinars with CEU credits typically offered in 30-40 states.

“Ant control was one of the hottest topics among our webinar attendees the last few years and as we head into 2024, a fresh perspective by Dr. Taravati will be beneficial to all pest professionals,” Mike Sisti, North America marketing manager at FMC Professional Solutions, said in the news release. “His presentation addresses an important day-to-day aspect of pest control that relates to both commercial and residential technicians.”

January First Friday webinar

Brian Mount

The first FMC First Friday webinar in 2024 will be “Bed Bug Control” on Jan. 5, 2024, at 10:30 a.m. Eastern.

The webinar will be presented by Brian Mount, BCE, the urban product development lead at FMC Professional Solutions. His presentation will focus on basic biology and control and discuss why bed bugs are increasing (travel internationally, resistance, etc.), identification of bites, inspection techniques and other relevant aspects of a good control program. The webinar is one hour and will provide CEU credits for professionals from 30-40 states.

“Bed bug control is a staple topic, it’s one that never seems to reduce in need or popularity and Brian has been one of our most requested presenters in post-webinar feedback,” says Mike Sisti, North America Marketing Manager at FMC Professional Solutions. “This is a great start to our program in 2024 and sets the tone for other top pests in February and March.”

All professionals can attend as long as registered. To register, visit the Bed Bug Control website. All professionals can attend as long as registered.

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Sacramento CA

Putting Yourself in the Consumer's Shoes

Our editor-in-chief Myldred Ingram gives a refresher in remembering the consumer’s standpoint in the restoration and remediation industry.

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Mold Remediation Baltimore

Get wildlife-certified in structure repair for 2024

The 2023 NWCOA/NPMA Wildlife Expo took place in Myrtle Beach, S.C. PHOTO: CHARLES HOLT

The National Wildlife Control Operators Association (NWCOA) is a nonprofit trade association for wildlife and pest management professionals that provides training, best practices, political advocacy and more. NWCOA’s certified wildlife control training curriculum includes how to repair structures to stop wildlife entry. This concept is a major priority for NWCOA, to increase the overall professionalism in the wildlife control industry. As a bonus, this training also allows certified owners to increase their revenue considerably.

Understanding wildlife in structures isn’t the issue, but rather a symptom of the real issue: What is allowing wildlife to enter? For example, is the raccoon in the chimney the problem? No, it is a symptom of the real issue: a lack of a chimney cap, which would deter entry.

After the removal of offending wildlife, being able to end future wildlife entry offers clients peace of mind. Plus, quality repair service can offer a high return in increased revenue. Check out this and other upcoming training events — some of which are free for NWCOA members — online at NWCOA.com.

Also among next year’s events is Wildlife Expo 2024. Taking place in Houston, Texas, Feb. 6-8 and jointly hosted by NWCOA and the National Pest Management Association (NPMA), there will be presentations from industry professionals, an exhibition hall with the latest and greatest from industry suppliers, and training opportunities both before and after the event. We hope to see you there!

The 2023 NWCOA/NPMA Wildlife Expo took place in Myrtle Beach, S.C. PHOTO: CHARLES HOLT

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Sacramento CA

The IICRC Publishes a New Standard for Assessing HVAC Systems Following a Water, Fire, or Mold Damage Event

The IICRC announces the publication of a new ANSI-approved ANSI/IICRC S590 Standard.

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Predicting pest- or business-related trends in 2024

Photo: miakievy/DigitalVision Vectors/Getty Images

We asked Pest Management Professional’s columnists and editorial advisory board members share what they predict will be a pest-or business-related trend in 2024. Here are some of the experts’ responses from our November 2023 print edition.

Please take a minute to answer our latest one-question poll on this topic and let us what you’re bring to the new year: Reader poll: What do you predict will be a pest- or business-related trend in 2024?

PMP’s Editorial Advisory Board and Regular Contributors

Jerry Schappert, ACE: “More pest management professionals (PMPs) will be using smart devices, and there will be new products and equipment as a result.”

Doug Foster

Doug Foster: “More PMPs will raise their prices. Faced with rising costs from every angle, PMPs really have no choice, but it’s actually going to have a positive impact on our industry.”

Paul Hardy: “We will continue to have a problem with hiring and keeping employees, resulting from government programs, corporate growth, profit-taking and subpar training.”

Kurt Scherzinger, ACE: “We will see another heavy stinging insect year like we did this year. The number of stinging insects we saw — and are still seeing in late 2023 — shows they will be ready again to make an even bigger impact in 2024.”

Sheri Spencer Bachman

Sheri Spencer Bachman: “Because of the current hiring challenges, more businesses are going to change their pest control service frequency from quarterly to tri-annual. Not only will this allow PMPs to get more production done, requiring fewer team members, it also will increase the profitability of pest control businesses.”

Foster Brusca: “In 2024, I believe artificial intelligence (AI) will become more commonplace as more companies start to integrate the technology for their business needs. AI has some great capabilities for the pest control industry, from marketing to predicting pest trends. It’s not going away, so PMPs are going to need to figure out a way to use it correctly and effectively.”

Mark Sheperdigian, BCE: “Thanks to changes in rodent behavior and the specter of changing regulations, companies will prepare for removing rodent control from regular service in favor of rodent-specific programs.”

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Sacramento CA

First Onsite Property Restoration has New Regional Director of Sales for Mid-Atlantic

First Onsite Property Restoration promotes Tom Ihm to Regional Director of Sales for Mid-Atlantic. 

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Innovative Solutions for Effective Stormwater Management in Urban Environments

We learn the best ways to manage and mitigate stormwater challenges in densely populated areas.

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FMC: Scion Insecticide with UVX Technology

IMAGE: FMC

FMC’s Scion insecticide with trademarked UVX technology is the perimeter control product pest management professionals (PMPs) can count on. It is engineered with the active ingredient gamma-cyhalothrin to effectively control tough insect and arachnid pests with a formulation that maintains continuous residual for up to 90 days, even when faced with harsh surfaces, high temperatures and intense sunlight.

This product is particularly beneficial for managing biting pest populations in areas where people tend to spend a lot of time outside. Not only are mosquito and tick bites a nuisance, they can be a major health hazard, spreading illnesses like malaria and Lyme disease. Defending against these dangerous pests requires a product that can deliver both efficacy and efficiency in any environment, a product like Scion.

In addition to providing an industry-leading shield against mosquitoes and ticks, the company says, Scion is designed to save PMPs both money and time. The residual from a single treatment means longer protection and fewer applications, limiting callbacks and saving on the labor and time costs required for each job site.

FMC is so confident that Scion will deliver on all these promises that it offers 75-day assurance programs for both mosquito and tick control. Any FMC True Champions member who uses this product at the listed application rate to control these pests in an exterior perimeter is guaranteed no retreatments within that 75-day window. If a retreatment is required, FMC will supply the quantity of product needed for the service at no additional cost to the PMP.

GSS.FMC.com

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Sacramento CA

4 tips to trap stubborn animals

Mark Ebner, account development manager at Woodstream

In many cases, a wild animal won’t go in the trap immediately after placement. Here are four tips to help entice a stubborn animal.

• Get animals acquainted with the trap. Instead of setting the trap right away, give the animal time to get familiar with the trap so it doesn’t view the trap as a threat. After the bait has been disturbed, set the trap.
• Camouflage the trap. By covering the top with leaves or twigs, you’ll make it look less obtrusive and more like a natural part of the environment. Some animals may even view a well-disguised trap as a potential shelter.
• Choose the right bait. If the animal won’t go in the trap, you might want to reevaluate the attractiveness of the bait you’re using.
• Place the trap strategically. Be sure you’re placing the trap in an area the animal frequents. Look for telltale signs like animal droppings or places where animal damage is present.

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Sacramento CA

Ensystex: Ensystex Direct

IMAGE: ENSYSTEX

The Ensystex Direct online ordering platform is designed to be a convenient and efficient way for customers to purchase the Ensystex line of THOR and other products anytime, anywhere. With an online account, customers can browse and order from Ensystex’s full range of pest control products, which includes insecticides, rodenticides, baits, equipment, Ultraviolet (UV) fly control lights, and more. Customers can also view detailed product descriptions, labels, safety data sheets (SDS), and pricing information, allowing them to make informed purchasing decisions. In addition to the convenience of online shopping, customers can also take advantage of special deals and discounts that are offered exclusively on the Ensystex Direct website. Ensystex offers free shipping on all orders, and transactions are secure and encrypted to protect customers’ personal and financial information.

About Ensystex

Ensystex was founded in 1994 by pest control operators intent on changing the landscape of the professional pest control industry. Ensystex has the expertise to synthesize, source, formulate, manufacture, promote and distribute a wide range of products to pest management professionals. With products for termite and general pest control — as well as turf and ornamental — the company sells to thousands of pest and turf and ornamental management professionals around the world. Products include:

• Abathor
• Adjuthor
• Bithor
• Borathor
• Cane Catcher
• CleanRest Encasements
• Exterra
• Isophthor
• Maxxthor
• Prothor
• Rodenthor
• Vectothor
• Zythor

Ensystex is also an authorized distributor of the Nature-Cide line of products, which include:

• Nature-Cide All Purpose Concentrate
• Nature-Cide Pest Management X2
• Nature-Cide Insecticidal Dust

Free samples of Nature-Cide products are available upon request.

Shop.Ensystex.com

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Sacramento CA

16 people graduate NCPMA’s Leadership Development Academy

The graduates of NCPMA’s first class of the Leadership Development Academy. PHOTO: NCPMA

The North Carolina Pest Management Association (NCPMA) announced that 16 individuals have completed the association’s first class of the Leadership Development Academy.

The graduation was held during the 2023 United We Stand Conference in Greensboro, N.C., on Nov. 17.

“We are so proud of these graduates for being our first class of the Leadership Development Academy,” Ashley Morrison, chair of the Leadership Development Program, said in the news release. “They have embraced this program and are an impressive group of pest management professionals who will make a great impact on this industry.”

The graduates are:

• Margie Asbury (Manning’s Pest Control)
• Jason Choate (Pest Management Systems, Inc.)
• Chad Cordell (Go-Forth Pest Control)
• Chris Cozart (Rid-A-Pest)
• Raylene Galloway (Pisgah Pest Control)
• Chris Hunnicutt (City Wide Exterminating)
• Will Miller (Clint Miller Exterminating)
• Jeff Rigsby (Four Seasons Pest Control)
• Melissa Smith (City Wide Exterminating)
• Adam Spillman (Go-Forth Services)
• Andrew Taylor (Economy Exterminators)
• Zack Taylor (Capital Pest Services)
• Joel Trakimowicz (Economy Exterminators)
• Erin Vanderfleet (Pest Management Systems, Inc.)
• William Walker (Rid A Bug Exterminating)
• Lora Webster (Rid-A-Pest)

The NCPMA Leadership Development Academy is a new and innovative three-part development program which provides participants with a fresh take on leadership skills and strategies that can be immediately put to practical use in any size company or department. The program is customized to the Pest Management Industry.

The graduates kicked off their training in November 2022. As part of the program, each participant created a group project designed to benefit the pest management industry using the skills acquired in the program.

About the NCPMA

Founded in 1952, the North Carolina Pest Management Association (NCPMA) is the trade association representing the professional pest management industry in North Carolina. NCPMA promotes the continued cooperation and success of all pest management businesses in North Carolina. NCPMA is considered to be the only statewide association dedicated to representing and educating North Carolina’s pest management professionals.

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Sacramento CA

Utilizing Social Media to Gain More Job Leads

Marketing guru Benjamin Ricciardi shares tips on utilizing social media to gain job leads. 

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Mold Remediation Baltimore

Pest Control Insulation: The Attic Power Box

IMAGE: PEST CONTROL INSULATION

From the makers of TAP Pest Control Insulation comes the Attic Power Box — the ultimate power solution for powering your insulation blowers while working in a residential attic. The box can be plugged in to a dryer or range outlet and adds 48 amps at 120 volts. Don’t worry about finding power or lugging around a bulky generator ever again! The Attic Power Box Package includes a 30-amp power distribution center; a three-wire old dryer adapter; a four-wire new dryer adapter; a three-wire old range adapter; a four-wire new range adapter; a 25-foot, heavy-gauge extension cord; a rolling pack bag; and a three-year warranty.

About Pest Control Insulation

Thermal Acoustical Pest Control (TAP) Insulation was created in 2001 by industry visionaries as the ideal fusion of two value propositions important to homeowners: pest control and energy-efficient insulation. Based on environmentally responsible cellulose insulation, this premium insulation product would save consumers money through superior energy efficiency and help protect their home against a myriad of common pests, including ants, cockroaches and termites.

While energy costs were skyrocketing for consumers, pest management companies were losing employees in the fall and winter due to the seasonality of the industry. Seemingly unrelated, the new TAP Pest Control Insulation represented a major opportunity for household energy efficiency at the consumer level and valued employee retention for pest management companies.

The result would be the “greenest of the green” — an insulation made up of almost 90 percent recycled paper, that would also eliminate pests from gaining access to homes through attics, crawlspaces and wall voids.

TAPInsulation.com/product/attic-power-box

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Sacramento CA

Syngenta: 2024 PestPartners 365 Program

IMAGE: SYNGENTA

Syngenta’s PestPartners 365 Program is back for 2024 with even greater opportunities for yearlong savings. By participating in the only rebate program that applies to a full portfolio of products throughout the year, pest management professionals (PMPs) can save on the quality products they need ― and be a hero to customers by providing a life uninterrupted by pests.

It’s easy to become a PestPartners 365 Program member. PMPs simply need to generate at least $200 in base rebates by purchasing any combination of Syngenta products during the qualification period from Oct. 1, 2023, to April 30, 2024. This year, greater savings are also available for the Early Order Bonus. PMPs who generate at least $1,000 in base rebates between Oct. 1 and Dec. 8, 2023, will receive a larger one-time Early Order Bonus payment than in previous program years.

PestPartners 365 Program members can enjoy the following benefits:

• Yearlong savings on the full portfolio of Syngenta pest control products, including the new 1-quart bottle of Demand CS insecticide
• Syngenta’s trademarked SummerPay terms, which allow deferred payment on select products through June 20, 2024
• Access to the rebate status tool, which displays estimated rebates, current rebate level and membership history

PestPartners 365 Program members and nonmembers alike can also access free digital tools, such as:

• The PestPartners 365 rebate calculator, which can help PMPs quickly identify and maximize their potential savings
• The new callback calculator, which can help PMPs compare retreatment costs
• The new mixing calculator, which simplifies the tank-mixing process

Join the conversation with Syngenta Pest on LinkedIn, Facebook and X (formerly Twitter), using the hashtag #PestPartners365.

PestPartners365.com

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Sacramento CA

Inclusivity is key to successful work culture

Sharing a post-training meeting meal helps strengthen relationships among employees. PHOTO: ABC HOME & COMMERCIAL SERVICES – HOUSTON

Fostering a family atmosphere within a growing company requires a strategic approach that prioritizes core values, strong leadership, open communication and employee development.

By defining and communicating core values early on, companies establish a framework that guides employee behavior and maintains a sense of purpose as the organization expands. Equally critical is the role of leadership in exemplifying these values and nurturing a cohesive culture. Leaders who actively cultivate a family-like environment set a positive tone for the entire organization and reinforce the values they uphold.

Open communication serves as a linchpin in preserving a family atmosphere as the company grows. Regularly sharing updates on company goals, achievements and challenges ensures employees remain informed and included in the company’s journey. This inclusive approach empowers individuals to align themselves with the broader mission of the organization, fostering a sense of belonging that transcends growth.

Foster the feedback

Feedback, both giving and receiving, is central to maintaining a familial bond among employees. Encouraging a culture of feedback through methods like surveys and one-on-one discussions creates an environment where contributions are valued and collaboration is encouraged. Investing in personal development further solidifies the connection between employees and the company. When organizations prioritize employee growth, they demonstrate a commitment to everyone’s success, enhancing loyalty and engagement.

An inclusive work environment that celebrates diversity strengthens the sense of family within the organization. Recognizing and appreciating the unique backgrounds and perspectives of employees fosters genuine connections and shared experiences. Regular social interactions, both formal and informal, play a pivotal role in strengthening these connections. From team outings to volunteering activities, such events allow employees to interact beyond the confines of their roles, forging deeper relationships.

Give praise where it’s due

The power of recognition and appreciation cannot be underestimated in cultivating a family-like atmosphere. Acknowledging employee achievements, milestones and work anniversaries contributes to a positive emotional connection between employees and the company. Flexible work policies further cement the sense of caring within the company. When employees feel their work-life balance is respected, they reciprocate with increased dedication, loyalty and enthusiasm.

Leadership accessibility is paramount in maintaining a family atmosphere amid expansion. Keeping leadership approachable and available ensures that open dialogue.

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Sacramento CA

Run Your Business: Keep it simple

Photo: Siarhei Khaletski/Stock / Getty Images Plus

Is it just me, or do you believe that when we’re faced with a difficult issue, we feel there must be a complicated solution to solve it?

But in most situations, that is the furthest from the truth. Sometimes the simplest steps can solve difficult issues.

A while back I was training for a race, and I kept getting painful blisters on my heel after every long run. I tried different running shoes, but the blisters kept returning. The blisters really hurt, and for days after I found myself limping to keep them from rubbing against my shoes.  As the race approached, I found myself dreading it. I knew if the blisters acted up during the run I was done. I knew if I began to limp and change my gait due to the blisters, it was going to be a painful, slow experience. I knew I needed to change something. I’m not one to rush to a doctor, but I was so desperate, I was even willing to make an appointment if it would help.

I decided to try one last step before I saw the doctor. Honestly, I am embarrassed it took me so long to figure it out. The answer was so simple. Rather than put bandages on my heel after the blisters showed up, I put the bandages on first to prevent the blisters in the first place.

I didn’t need new running shoes or see a fancy doctor. All I needed was a few adhesive bandages.

So many times, this occurs in our business as well. We get stuck thinking that solving our difficult issues requires complicated steps. And when we know the solution may be difficult, we tend to avoid the issue and procrastinate trying to solve it — which, of course, makes no sense. The longer we try to avoid it and ignore the issue, the more serious it can become.

Recently, one of our top restaurant accounts began to have a serious mouse issue. What was most frustrating, while this was a very large restaurant, was that there were no issues in the basement or kitchen areas as we would normally expect. All the issues were found in the dining areas. This is a very high-end restaurant, and the last thing they could tolerate were their customers seeing mice running around their dining room during service.

We quickly set up an aggressive program to attack the issue, but the problem persisted.

We knew we had to pull out all the stops. While we had a long relationship with the restaurant, the owners let us know that we were on the clock. If we couldn’t solve the problem, they would have to try another company.

We even brought in a consultant, who was as dumbfounded as we were. We were doing everything right, but still not winning.

Michael Broder

That’s when my son Zack stepped in. He knew we had to do something different. He decided to sit in the restaurant all night so he could see firsthand where the issues were coming from. That first night showed him everything. It truly was a unique situation. Some of the mice had made a nest in a small gap behind the menu holder, and others were running up the curtains to a small void area in the ceiling.

It wasn’t complicated – it was really quite simple, but it quickly showed huge results. First, the restaurant managers were impressed that he sat there overnight. This showed dedication they would not get from many other companies. Second, it showed us issues we would never have seen otherwise and enabled us to zero in on the difficult areas to finally solve the issues.  Lastly, word of all he did quickly spread from our service managers to our technicians. This not only gave them greater respect for Zack, but for our company as a whole.

This simple act did so much. It helped solve the difficult issue, keep a satisfied customer and increased company morale and dedication across the board. All this by just sitting in a restaurant for a few hours!

What simple things can you do to solve your big problems?

Have a great run!

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Sacramento CA

Aptive Environmental partners with BYU Athletics

Aptive Environmental, an award-winning pest control company, has partnered with Brigham Young University (BYU) Athletics to be its exclusive pest control partner. Both Aptive and BYU are based in Provo, Utah.

“The university is known for its entrepreneurial mindset and its strong values. Many of our employees, including myself, are proud BYU Alumni,” Vess Pearson, CEO of Aptive Environmental, told Yahoo! Finance. “BYU played a pivotal role in jumpstarting my future, and I’m proud that Aptive is now a partner with BYU Athletics.”

The three-year partnership between Aptive Environmental and BYU will feature co-branded broadcast and digital elements, social media promotions and on-site, in-game activations. For example, each home football game will feature an Aptive-sponsored “Kicks Cam,” where fans can show off their best sneakers for the big screen.

Aptive will also support iconic student events such as Midnight Madness, BYU Career Fairs and the Roar of Cougars (ROC) booths across campus.

“We are excited to partner with Aptive,” Casey Stauffer, BYU associate athletic director for corporate sponsorships, said in the news release. “We’re especially thankful to partner with businesses run by BYU alumni.”

About Aptive Environmental

Founded in 2015 by Vess Pearson with David Royce, Aptive Environmental provides pest control services to customers in 34 states across the U.S. The company has over 700,000 customers with services in over 120 different locations and has over 2,400 employees. Aptive Environmental is also a member of the U.S. Environmental Protection Agency’s Pesticide Environmental Stewardship Program (EPA PESP) and has partnered with the United Nations Foundation’s “United to Beat Malaria” to help stop the spread of malaria transmitted by mosquito bites.

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Sacramento CA

Pest Posse hosts launch of Pest Posse TV

The Pest Posse will host “The Launch of Pest Posse TV” on Dec. 4 at 12 p.m. Eastern.

The team will launch the new and improved Pest Posse TV experience. Originally launched in September, The Pest Posse team will host another launch in December. The event will feature giveaways, a firsthand demonstration of the new experience and a look at why Pest Posse TV is “the ultimate platform for video-based content for pest management professionals (PMPs),” according to the release.

Some of the giveaways during the event will include Truman’s Scientific Guide to Pest Management Operations, a one-year membership to Pest Posse TV and some exclusive Pest Posse TV shirts.

“These events are designed with you in mind, and we can’t wait to share these moments of learning, discovery, and celebration together,” according to the release.

Registration for the launch is now available.

About The Pest Posse

The Pest Posse is based in San Jose, Calif., and provides a continuing online and in-person training solution, as well as consulting options, to PMPs. It strives to be a trusted independent resource for video-based training and information for the professional pest control industry. Its mission is to provide PMPs and other small- to medium-sized business owners with the information and training needed to grow their skills, knowledge, and business in the pest control industry.

One of The Pest Posse TV’s program series is “Today’s PMP” airs on the second and fourth Thursday each month. Created in partnership with PMP magazine, The Pest Posse series checks in with PMP Senior Editor Diane Sofranec on the latest developments in the pest control industry, and takes a sneak peek at what will be inside the latest issue.

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Sacramento CA

PestSure hosts Safety and Loss Prevention Conference

PestSure’s Safety and Loss Prevention Conference had various speakers talk about how to prevent distracted in pest control businesses. PHOTO: PESTSURE

To raise awareness on distracted driving with pest control business owners and managers, PestSure hosted more than 100 of its insureds for its annual Safety and Loss Prevention Conference in Memphis, Tenn., on Sept. 27-28.

The conference was designed to help owners and managers identify strategies to mitigate the number of distracted driving incidents and reduce the financial impact that accompanies it.

Keynoting the event was Dr. Paul Atchley, of the University of South Florida, who discussed “The Science Behind Distracted Driving.”

Dr. Atchley told attendees multitasking while driving — trying to make a phone call, respond to a text, adjust the radio — all the while staying focused on the road is a myth. While many drivers feel they are capable of multitasking while behind the wheel, Dr. Atchley said research and crash statistic data proves otherwise, especially with younger drivers.

“You need your brain to drive safely, and multitasking is an impossible task for the brain and attempting to do it while driving is a recipe for disaster,” Dr. Atchley said.

Supporting Dr. Atchley’s position is research showing that drivers between the ages of 25 and 34 are involved in the most fatal crashes. There are nearly 1,000 more deaths per year among 25- to 34-year-olds than drivers under 25.

Dr. Atchley said to change driver behavior, owners and managers must change attitudes, and that will take work. His recommendations included structuring distracted driving education along the following:

• Leadership: It starts at the top and filters down — “I can do it/you can do it.”
• Education: The why of the change, why we want to eliminate distracted driving.
• Rules: We have rules against driving drunk/alcohol in the work vehicle so why not the same for distracted driving.
• Monitor for Compliance: Let everyone know phone records will be checked randomly and checked post-accident.
• Enforcement: Provide training up to and including termination.

“Achieving positive change in safety begins with awareness, and the PestSure Safety and Loss Prevention Conference is not just a gathering—it’s a commitment to safeguarding the shared future of not only our insureds but the industry as a whole,” said Todd Burke, COO of PestSure.  “By actively pursuing the latest information on safety best practices, especially when it comes to distracted driving, our insureds are fortifying their organizations against the challenges they and their employees face when it comes to creating a safer workplace.”

Featured sessions at the two-day event covered a wide array of safety and loss prevention topics impacting pest control professionals. The agenda included:

• Better Employee Retention: Debbie Taranto, Lloyd Pest Control
• Managing Your GPS Data: John Judge, Certus Pest
• Employee: Asset or Liability – Abby Thalachelloor, Tate Eperjesi, and Kim Barrett, PestSure/Sedgwick
• OSHA Heat Illness: Jay Yarsinske, Terminix
• Engaging Leadership in the Safety Battle: Richard Spencer, Arrow Exterminators
• Reasonable Suspicion: Understanding Impairment: Michael Barnes, Unique Background Solutions
• Situational Awareness: Mark Sheperdigian, Rose Pest Solutions
• PestSure Nurse Consultation: Carrie Layton, Sedgwick
• PPE They Choose to Use: Sam Kendrick, Arrow Exterminators

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Sacramento CA

3 protocols for successful wildlife control

Gregg Schumaker

While it may not be difficult to catch the occasional wildlife pest, to do so consistently and still be profitable takes skill and discipline. Here are three proven protocols for success:

1. Know the basic biology and behavior of the animals you are trying to control. Diagnosing a wildlife problem begins with the initial phone call and your inspection starts. Question your client for clues that will help you identify the offenders and determine the equipment you will need.

2. When you arrive on-site, take note of overhanging trees and where wildlife may be traveling. Conduct your inspection thoroughly. and always follow the same process — beginning with the attic, ending with the exterior — to ensure nothing is missed.

3. Manage your client expectations as to what is realistic. Put your findings and plan of action into a written document, and discuss with your clients before work begins. Regularly communicating and updating clients as the job progresses helps avoid conflicts and secure a favorable outcome.

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Sacramento CA

PelGar USA: NG Mouse Bait Box

IMAGE: PELGAR USA

Compact, discreet, yet effective: The PelGar NG Mouse Box is a versatile bait station of choice for pest management professionals (PMPs) across the globe. The PelGar NG has been designed with the operator in mind:

1. It uses the same key as other popular bait stations on the market.
2. It accommodates many popular bait and monitoring block formulations.
3. Its exclusive design prevents fingers from touching bait through the entrance holes.
4. A fixing bracket available.
5. It is compatible with the Eradisect insect monitoring station for dual-purpose baiting.

The rodent bait stations are packed 12 to a box, with accessories. They are available in black, but can be special-ordered in green, blue, red or white.

PelGar NG joins PelGar USA’s many other products for pest management professionals, including rodenticide mainstays Brigand Wax Blocks (WB), Brigand Soft Bait (SB) and Monark Difenacoum Soft Bait. New this year for rodent control are RoBan Barrier (formerly RodentStop); the NZ snap traps for rats and mice; the PelGar Alert Station, featuring a mechanism to easily tell whether one of the traps has been triggered; and the PelGar Bandit Station, which features an exclusive rat trap holder.

About PelGar

Based in the United Kingdom, PelGar provides products and expertise in more than 60 countries worldwide, including the United States. The company supports customers who are directly involved in controlling nuisance pests, national campaigns against the vectors of disease, and local and national Conservation in Partnership (CiP) projects. PelGar’s global network of experienced staff and in-country resources guarantee an exceptional level of service.

PelGar.co.uk/USA

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Sacramento CA

NPMA releases 2024 Eastern Conference schedule

IMAGE: NPMA

Registration is now available for the National Pest Management Association’s (NPMA’s) 2024 Eastern Conference, which will take place Jan. 18-19, 2024, in Atlantic City, N.J.

The NPMA describes this event is “poised to be a platform for knowledge exchange, collaboration and innovation, uniting industry leaders and professionals from across the Eastern region.”

Throughout the conference, participants will have the chance to receive continuing education units (CEUs) through an educational program offering a diverse array of comprehensive management sessions. Attendees also can explore an exhibit hall hosting more than 35 industry suppliers. This setting presents an ideal opportunity to connect and engage with peers and experts hailing from various corners of the eastern region.

The Eastern Conference features:

• Educational program featuring over 13 sessions where you can earn recertification credits
• Exhibitor showcase featuring more than 35 suppliers
• The chance to network with colleagues from your region

Early-bird registration will end Dec. 15, 2023.

Full details of the event can be found on the 2024 Eastern Conference website.

About the National Pest Management Association

The National Pest Management Association is a non-profit organization with more than 4,000 members. It was established in 1933 to support the pest management industry’s commitment to the protection of public health, food, and property from the diseases and dangers of pests. The association has had many notable leaders over the years, including Pest Management Professional Hall of Famers Bill Buettner (Class of 1998), Dr. Ralph Heal (Class of 2003), Dr. Phil Spear (Class of 2004), and Bob Rosenberg (Class of 2013), to name just a few.

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Sacramento CA

Stouffer Technologies: SCI-354 Kritter Cap

IMAGE: STOUFFER TECHNOLOGIES

Kritter Caps are designed to fit inside the corner posts of a vinyl-sided structure to stop mice, rats, snakes, bees, wasps, hornets and other pests from entering through an open corner post. The SCI-354 combination Kritter Cap is universal, and can be used on 2.75-, 3-, 3.5- and 4-inch corner posts. It is easily sized by snipping or breaking off sections with side cutters or pliers. The base filler tabs are used for filling voids where the plywood sheathing or insulation under the siding doesn’t come to a square corner, and can be removed if not needed.

KritterCaps.com

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Sacramento CA

PestWest USA: Chameleon 1×2

IMAGE: PESTWEST USA

With the new Chameleon 1×2 fly trap, insects are caught cleanly and securely onto the glue board, the company says — no noise, no smell, no problem. This allows the equipment to be placed closer to sensitive areas, such as steam-cleaned, hosed-down, high-moisture and corrosive environments. The units use interchangeable tubes and sticky boards to minimize stocking requirements.

Attractive, slim, wall-mounted, compact and unobtrusive, this unit is also ideal for use in food preparation areas. A free-standing bracket is an available option. Each unit weighs 11 pounds and measures 12.5 x 3.25 x 19 inches.

The Chameleon 1×2 is equipped with two 15-watt Quantum Shatterproof UV-A lamps for optimal attraction. The Reflector Box, which is fitted as standard behind the UV-A lamp, ensures that the lamps can be positioned closely to the glue board; it also protects the glue board from drying out.

Replacing the glue board and lamps is easy to do without tools, the company says. It is recommended to use the white unit mainly in offices and indoors; the stainless steel with chrome grid or the fully stainless steel units are better suited for outdoors or in stables.

About PestWest USA

Founded in 2001 and based in Sarasota, Fla., PestWest USA is an insect light trap (ILT) manufacturer that is part of the Killgerm group of companies based in Ossett, England. PestWest also offers a full range of Bio-gel+ biological cleaning products and expert training programs for pest management professionals.
PestWest utilizes Dr. Stuart Mitchell, a frequent Pest Management Professional contributor, in close collaboration with the technical teams in the UK, for their in-depth knowledge of the biology and habits of flying insects and electrical engineering expertise to create reliable products for flying insect management.

PestWest.com/products/professional-sticky-traps/chameleon-1×2

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Sacramento CA