Zoëcon Professional Products: Essentria IC Pro insecticide

IMAGE: ZOËCON PROFESSIONAL PRODUCTS

Essentria IC Pro insecticide is an essential oil-based solution formulated for enhanced aesthetics and proven efficacy. Featuring a pleasant fragrance and low phytotoxicity, Essentria IC Pro is approved for sensitive indoor and outdoor applications. It is exempt under the U.S. Environmental Protection Agency’s (EPA’s) Federal Insecticide, Fungicide and Rodenticide Act (FIFRA) 25(b) provision. With no water setbacks and no pyrethroid restrictions, this pest control solution meets the standards established by the Association of American Pesticide Control Officials’ (AAPCO’s) 25(b) EPA workgroup.

About Zoëcon Professional Products

Central Life Sciences’ Zoëcon Professional Products offer insect growth regulators, adulticides and other pest management solutions to control bed bugs, cockroaches, fleas, flies, ants and other pests in both residential and commercial markets.

According to CLS’ online history, Zoëcon was founded by Dr. Carl Djerassi, where his team was able to commercially produce a group of molecules called insect growth regulators (IGRs) which revolutionized insect control by introducing a method that interferes with the development and reproduction of insects. Beginning with methoprene, and the later discovery of hydroprene and kinoprene, these compounds became the building blocks of the comprehensive Zoëcon portfolio of insect control solutions.

About Central Life Sciences

Central Life Sciences products are a part of Central Garden & Pet Co. Central Life Sciences is dedicated to creating healthier environments and making life better for people, plants and companion animals around the world. As inventors of insect growth regulator technology more than 50 years ago, the founders of Central Life Sciences pioneered biorational pest control: using the insect’s chemistry as a means to reduce pest populations.

Zoecon.com

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Sacramento CA

Study reveals the impact of urban air pollution on ant colonies

A new study conducted by the Max-Planck Institute reveals that human-generated air pollutants, particularly ground-level ozone, are interfering with how ants recognize colony members, leading to internal aggression and potential disruptions in ant population dynamics. These findings carry important information about the impact of urban air pollution on ant colonies.

What does a polluted environment look like?

Photo credit: Paolo Margari/Modern Furniture/CC BY-NC-ND

The research, published in Proceedings of the National Academy of Sciences, found that ozone at levels typical of polluted city air — around 100 parts per billion (ppb) rapidly degrades alkene compounds on ant cuticles, the chemical cues ants use to identify nest mates. After only 20 minutes of exposure, ants from six different species showed significant changes in their colony scent, prompting aggression and rejection by nestmates.

Outside urban areas, ozone levels usually only reach concentrations of around 10 ppb, while city air can contain anywhere from 30 to 200 ppb depending on pollution levels.

“We had expected that ozone exposure would affect the recognition of nestmates, as we knew that ants carry at least small amounts of easily degradable alkenes on their bodies,” chemical ecologist Dr. Markus Knaden said in a news release. “However, we were surprised by the dramatic change in behavior after ants had been exposed to ozone. Apparently, despite their small quantity, alkenes are extremely important for the specificity of the colony odor.”

Takeaways for PMPs

• Behavioral changes in ant colonies near high-pollution zones, such as urban centers, highways or industrial districts, may not align with traditional expectations of colony activity or foraging patterns.
• Disrupted chemical communication may alter how colonies respond to baits or repellents, as many tools rely on pheromone trails or scent cues for efficacy.
• Environmental air quality could become a factor in integrated pest management (IPM) strategies, especially when deploying behaviorally based control methods.

While air pollution is typically discussed in the context of human health, this study broadens its impact to include insect social systems and colony integrity — factors that pest management professionals (PMPs) depend on when assessing infestations and treatment outcomes.

Given ants’ key roles in urban ecosystems — from soil turning and seed dispersal to interactions with other pests — understanding how anthropogenic pollutants influence their behavior can help PMPs anticipate changes in pest pressure, colony resilience and management challenges.

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Sacramento CA

Target Specialty Products to make organizational shift

LOGO: TARGET SPECIALTY PRODUCTS

Target Specialty Products has announced several strategic changes to its organizational structure, taking place effective immediately.

These proactive steps occur with the intent to evolve the business model and better align talent with strategic goals, positioning the company for long-term optimization and success.

Promotions and new business units:

Tom Algeo has been promoted to senior director, Pest. Tom will now oversee the consolidated Pest US business, including Pest East, Pest West and Vector.

Bobby Maston will continue in his role as director of sales for Pest West. While his regional scope remains unchanged, he will now report directly to Tom Algeo as part of the unified Pest leadership team. Sales managers for Pest West will continue to report to Maston.

Mike Nichols, sales manager at Vector, will now also report to Tom Algeo as an integral part of the Pest business unit.

Casey O’Connor, formerly director of purchasing, has been promoted to senior director, T&O and specialty businesses. In this new role, Casey will spearhead the formation and strategic direction of this unified business unit. His oversight will include US T&O, Canada, Cygnet, Vertex and Proprietary turf products.

Purchasing inquiries should still be directed to Casey O’Connor and Carrie Fowler until the director of purchasing position is filled.

T&O sales transition

Mark Miller, director of T&O sales, has elected to step into a new role in the Northeast as manager, T&O business development and sales specialist, reporting to Casey O’Connor.

Marketing consolidation:

To better align strategy, Target is establishing a dedicated internal marketing function. Bobby Kossowicz, previously strategic partner manager, has been promoted to senior manager, marketing, reporting directly to David Helt. Kossowicz will oversee Target’s marketing department, including both pest and turf, while maintaining her strategic partnership duties.

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Sacramento CA

Control Solutions Inc.: TAURUS SC

IMAGE: CONTROL SOLUTIONS INC.

Taurus SC is a game-changing insect termiticide/insecticide that stands at the forefront of innovation. This water-based suspension concentrate boasts an impressive 9.1 percent fipronil content, making it your ultimate ally against a wide range of troublesome insects.

Effective and undetectable, TAURUS SC is a nonrepellent insecticide that operates discreetly, remaining invisible to the pests it targets, the company says. It allows pests to make direct contact, ingest and unwittingly distribute the insecticide throughout their entire colony, ensuring effective extermination.

With the flexibility of up to four applications per year, Taurus SC maintains its potency even at a minimal 0.03 percent dilution rate. Whether applied to exterior surfaces or along the foundation perimeter of designated structures, it guarantees year-round defense against invasive insects. To simplify application planning and ensure accurate rates, visit the online CSI Termite Application Calculator for quick, reliable calculations.

CSI’s 10-year Promises of Protection warranty provides you with lasting security and assurance, backed by the proven performance of Taurus SC. Engineered to excel in a variety of scenarios, it’s a go-to solution for pre- and post-construction termite applications. Additionally, it’s labeled for barrier applications, effectively targeting occasional invaders that threaten the integrity of your valuable structures.

About Control Solutions Inc.

Control Solutions Inc. (CSI) is a Texas-based manufacturer committed to delivering effective, innovative solutions for professional pest control, turf and ornamental, animal health, and residential consumers. CSI is a member of ADAMA Professional Solutions Commercial Unit.

ControlSolutionsInc.com

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Sacramento CA

PestControlU Summit Savings offers 60 percent off training

Dr. William H Robinson, left, gives an overview of his new pest control technician training course launched via PestControlU.net (PCU) — Pest Management Professional‘s (PMP‘s) online university — to The Pest Posse’s Foster Brusca at PMP’s PestWorld 2025. VIDEO: PestPosseTV

Launched in September,  PestControlU.net (PCU) provides pest management professionals (PMPs) with comprehensive technical and business training courses via a self-paced 24/7-access education portal. PestControlU.net (PCU) features the industry’s leading experts as course authors/instructors, deep dives that leave no stone unturned, quizzes to test your progress, certificates to prove your prowess and more!

PCU’s Summit Savings sale – Get 60 percent OFF the education portal + training manual!

Enroll 5 or more techs in PCU by Feb. 28 and each receives a 60 percent discount.

The standard rate for Dr. William H Robinson’s 152-page printed pest control tech training manual  + access to all of the content online via PestControlU.net (PCU) is $250.

Online via PCU only:  Your team will receive online access to 28 end-of-chapter quizzes and 42 related PowerPoints to delve further into training topics.

3 Steps to Enroll with PCU Today 

Each of your techs this month simply needs to:

1. Log onto PestControlU.net

2. Register: This takes 2 minutes. Click on “Create a PCU Account to Purchase/Enroll“

3. Purchase the online tech training (learning management system) option — and be sure to use this special promo code: PCUTechTraining

Don’t miss your discount – Click to create your PCU account today!

Dr. Robinson, a PMP Hall of Famer (Class of 2024), has trained tens of thousands of pest control technicians across the globe throughout his 50-plus-year career. This training manual is Dr. Robinson’s magnum opus: “Everything PMPs need to know — not everything there is to know.” 

What’s included?

PCU Online Course #1: Everything Pest Control Technicians Need to Know About Core Structural Pests and Their Control

• 50+ years of applied science by instructor Dr. William H Robinson
• Customizable training resource
• 28 end-of-chapter quizzes (two per chapter)
• 45 PowerPoints to delve deeper into topics
• Supplier resources (links to related tools and tips)
• Course Enrollment $149 $99 per individual

Print Edition: Dr. Robinson’s Pest Control Technician Training & Resource Manual

• Be among the first to own this newly published industry resource
• This color manual is 152 pages and spiral‑bound for easy reference in the field
• Authored by renowned global pest control tech trainer Dr. William H Robinson

Don’t miss your discount – Click to create your PCU account today!

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Sacramento CA

Veseris: ProCenter pickups

IMAGE: VESERIS

With Veseris.com, you can select your preferred ProCenter, view real-time local inventory, and place your order online for convenient pickup — all in just a few clicks. Whether you’re planning ahead or responding to an urgent need in the field, you can quickly confirm product availability at your local branch before you ever get in the truck.

This new feature gives you speed, visibility and control. See exactly what’s in stock at your chosen location, secure the products you need, and avoid freight charges or delays. It’s a smarter way to manage inventory and keep your operations moving without interruption.

By combining the strength of Veseris’ national distribution network with the accessibility of your local ProCenter, you get the best of both worlds: broad product selection and same-day convenience. The result is less downtime, improved planning and greater efficiency for your business.

Stop waiting on shipments. Start leveraging the power of local inventory at your fingertips.

About Veseris

Veseris has been rooted in the pest control industry for more than four decades, originating from the Van Waters & Rogers (VW&R) acquisition of Namco in the 1970s. Headquartered in Austin, Texas, Veseris operates more than 70 ProCenter locations across North America, providing products and digital services like ProTraining to pest management professionals. 

Veseris.com

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Sacramento CA

Web-Cote: Pro-Trap Mouse & Insect Glue Boards

IMAGE: WEB-COTE INDUSTRIES

Web-Cote’s new, trademarked Pro-Trap Mouse & Insect Glue Boards are designed to support effective monitoring and responsible pest management in real-world service environments. Manufactured by Web-Cote Industries, Pro-Trap boards are built for durability and consistent performance, including water-resistant construction that helps maintain reliability throughout the service interval.

Built on decades of partnership with pest management professionals (PMPs), Pro-Trap reflects Web-Cote’s belief that performance carries responsibility in professional monitoring. It is engineered to support intentional placement, routine monitoring and informed decision-making within a comprehensive pest management program.
Pro-Trap is built around a simple principle: Every trap should have a reason, a record and a result. When used responsibly and as part of a documented monitoring program, glue boards play an important role by helping PMPs assess activity, evaluate conditions and determine appropriate next steps.

Manufactured in the USA, Pro-Trap supports consistent quality, reliable supply and disciplined production standards from raw materials to finished product, because how a monitoring tool is made matters just as much as how it is used.

About Web-Cote Industries

Web-Cote Industries is a U.S.-based manufacturer specializing exclusively in glue-based pest control products. With decades of experience and a deep respect for the industry it serves, Web-Cote focuses on performance-driven solutions designed to support real-world pest management challenges.

Web-Cote.com/pro-trap

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Sacramento CA

Set the tone with your leadership meetings

One of the most effective ways to align an organization is to bring leaders together with purpose. A well-designed leadership meeting is more than an event — it is a best-practice tool for strengthening culture, sharpening messaging and translating strategy into action.

That intention was at the center of Truly Nolen Pest Control’s recent managers meeting, held this year at our home office in Tucson, Ariz. The feedback was overwhelmingly positive, but more importantly, the impact has extended well beyond the meeting itself. That is the true measure of success. An upfront investment of time and resources only matters if it creates momentum afterward — when leaders return to their teams aligned, energized and clear on expectations. The meeting sets the tone, but leadership is ultimately demonstrated in what follows: mindset, follow-through and consistency in daily decisions.

Safety standard reinforcement

With that foundation in place, we focused first on what matters most. Safety standards must be reinforced at every opportunity. We kicked off with a safety presentation by Mark Ringlstetter, VP of technical services & loss control, followed by Melanie Koskey, insurance and technical admin, that resonated deeply because it connected work to to the people we go home to and the people our teams go home to as well. Keeping safety as our No. 1 priority sends a clear and consistent cultural message: People come first, always.

(Mark Ringlstetter and Scarlett Nolen. IMAGE: TRULY NOLEN)

Culture and discipline

From there, the conversation expanded into how we think and lead. Strong culture requires both inspiration and discipline. Leaders were challenged with a simple but powerful question: What if? By encouraging curiosity, possibility and forward thinking — while maintaining accountability and the “Yellow Standard,” our measure of quality — the message was clear. Progress happens when imagination is paired with ownership.

Beyond the formal sessions, one of the most meaningful aspects of the meeting was simply being together in person. While agendas and presentations matter, it is often the moments between meetings where connections are strengthened and shared experiences take root.

IMAGE: TRULY NOLEN

Those human interactions are a powerful and sometimes underestimated, driver of culture. In fact, two of our event vendors, Envu and Veseris, were kind enough to split the buyout of Roadies (a local Tucson bowling gastropub). We thank these two vendors, along with BASF, SiteOne, Ensystex and the many others in the industry who partnered with us to showcase everything from cutting-edge technology and creative elements to vehicles and pest control products.

Ultimately, bringing leaders together with intention is one of the most effective ways to shape and sustain an organization’s culture. When meetings reinforce priorities, challenge thinking, encourage peer learning and translate strategy into action, they become catalysts rather than check-the-box events. We are proud of the momentum created this year, and look forward to building on it again next year.

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Sacramento CA

Massey Services announces 4 company-wide promotions

Massey Services recently announced the promotion of four key leaders within its new construction, business intelligence and customer care divisions.

Gary Heath has been promoted to senior division manager of new construction. Heath joined Massey Services in 2007 in sales and quickly expanded his impact through roles in operations, project management, business analytics and corporate services. In 2014, he was promoted to director of business analysis and advanced to senior director in 2020. Under his leadership, the business analysis team drove initiatives including Salesforce implementation, service center splits, acquisition analysis and integration, product management and intern development. He holds a bachelor of science in business administration from the University of Central Florida and an MBA from the Crummer Graduate School of Business at Rollins College.

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Croix Newson has been promoted to senior director of business intelligence. Newson joined the Massey IT team in 2016 as a junior database admin. In 2017, he was promoted to manager of business intelligence, and in 2022, he was promoted to director of business intelligence. Newson’s clear strategic vision and focus on service excellence have empowered his team to position the company at the leading edge of technology-driven service delivery. Most recently, he led his team in the development of several new initiatives designed to improve the customer experience, including the company’s online sales tool, updates to Massey’s online customer account management portal and customer notification texting. Newson is a graduate of Florida State University with a bachelor of science in information technology.

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Pooya Pakzadian has been promoted to director of customer care after serving as customer care manager for the past 10 years. Pakzadian began his Massey career in 2009 as a customer care supervisor and brings nearly 30 years of call center experience to his role. With a Bachelor of Science in management information systems and an Executive MBA from the University of Phoenix, he has applied his strategic and tactical expertise to shape the direction and impact of the customer care division. In his new role, Pakzadian will lead the customer care teams and oversee customer care operations across Florida and Texas.

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Dana Hill, a 43-year team member, has been appointed to oversee special projects. In this new role, Hill will lead a team that partners closely with service centers to oversee several important programs that will drive additional growth for the company. Throughout her career, Hill has held several key leadership positions, most recently serving as director of customer care. Under her leadership, customer care evolved into a centralized communications hub managing phone, email, online reviews and chat channels while also supporting the company’s transition to paperless operations, AutoPay and pay-in-advance billing.

“We are extremely proud of these long-tenured team members, who have demonstrated outstanding leadership while guiding their teams through critical initiatives and periods of growth,” said Tony Massey, president and CEO of Massey Services. “We look forward to their continued success as they step into these new roles.”

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Sacramento CA

Neogen: SureKill Evolve SC

Running a profitable pest control company is hard, but creating an approved product list shouldn’t be. The consistent request by many pest management professionals (PMPs) is the desire for broad-spectrum products that can be used in multiple applications by technicians in the field.

In response, Neogen developed SureKill Evolve SC, in both pint and gallon sizes, to solve this need. SureKill Evolve SC features the active ingredient deltamethrin in a suspension concentrate. It provides up to 90 days of residual, ensuring control long after the initial application. While featuring a broad label targeting multiple sites and pests, including general household pests, mosquitos, and turf and ornamental application, SureKill Evolve SC reduces the need for multiple products across accounts.

About Neogen

Neogen Corp. provides a comprehensive range of solutions and services for the food processing, animal protein and agriculture industries. The company has a presence in more than 140 countries with a dedicated network of scientists and technical experts focused on delivering optimized products and technology for its customers.

Neogen is proud to be an industry leader in the reduction of carbon footprint while providing great products: “We keep sustainability in mind at every step of our packaging design, ensuring that our products not only meet the needs of our PMPs but also contribute positively to the environment.” 

NeogenProfessionalPest.com

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Sacramento CA

Avian Enterprises: Avian Control Bird Repellent

IMAGE: AVIAN ENTERPRISES

In response to the outbreak of H5 Bird Flu,  Avian Enterprises has developed a treatment program to protect against local outbreaks at food processing facilities, food service establishments, agricultural sites and public and private buildings. Avian Control Bird Repellent, when applied as either a spray of fog, has shown great effectiveness at significantly reducing bird presence and thus reducing the spread of H5 Bird Flu. Avian Control can be used in both indoor and outdoor settings, making it an ideal tool for pest management professionals (PMPs) to address this new menace. 

Avian Control Bird Repellent is registered by the U.S. Environmental Protection Agency (EPA) as a biopesticide that uses methyl anthranilate (MA) as it active ingredient. While MA has been shown effective at repelling birds, it has an “Exemption from Tolerance” from the EPA that makes it ideal for use near people, pets and livestock. MA is also used in the flavor and fragrance industries.

About Avian Enterprises

Per excerpts from the company’s “Our Story” page:

In 2008, a Chicago area waste transfer station with a terrible bird problem called us at our affiliate company, Stone Soap Co., for help. The situation was so bad that employees had to wear raincoats and rain hats to protect themselves from bird droppings.

After many months of research and testing, we developed a revolutionary liquid bird repellent formula that, when sprayed or fogged, solved the bird problem. The birds were successfully driven away from the waste transfer station with no harm to the birds, the environment or the station personnel. We began to explore the potential for a repellent that would successfully repel birds without causing them harm. The formula was tested and refined and in 2009 we submitted Avian Control to the EPA (Environmental Protection Agency) for registration. We received our registration in mid-2010.

Avian Enterprises, LLC (a Florida Company) owns the EPA registration and patent rights, as well as the marketing rights to the product Avian Control. The product continues to be manufactured under contract by Stone Soap Company in Sylvan Lake, Mich., and all orders are shipped from its Michigan facility.

AvianControl.com

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Sacramento CA

Truly Nolen promotes 2 managers-in-training

Truly Nolen Pest Control recently announced the promotion of Craig Steward to operations manager and Anna Wallace to business manager.

Steward promoted from manager-in-training

Some of Steward’s new responsibilities will include helping the service office gain more visibility with the local Orlando and Central Florida commercial community, as well as instilling the company’s core values throughout his team.

Steward joined Truly Nolen in June 2025 as a manager-in-training. Before joining the company, he worked for Unifirst, one of the Top 3 uniform companies in the United States, in multiple positions for 21 years, including management.

“I am most excited about bringing my knowledge of route service experience to my team to help our overall efficiency as well as meeting and exceeding our customers’ expectations,” said Steward. “My favorite thing about working for Truly Nolen is learning a new business and broadening my horizons personally while helping my team members reach their goals.”

“Craig brought a strong foundation of leadership and operational excellence with him when he started with our company and he has continued to demonstrated a commitment to do things the right way while supporting teams and strengthening operations across the Orlando market,” said Verne Keller, commercial district manager, Florida. “I look forward to his continued success, and we are glad he is a member of our team.”

Wallace promoted to business manager

Truly Nolen Pest Control recently announced the promotion of Anna Wallace to Business Manager of the company’s Fort Myers, Lehigh Acres, Bonita Springs and Collier County, Fla. service offices.

Wallace joined Truly Nolen as a manager-in-training in 2019. She was promoted to Cape Coral manager later that year, and became manager of the company’s Naples service office in 2022.

Prior to joining the company, she owned and operated a lawn and landscape service in Cape Coral for almost five years and led the sales division for many years at a large home hardware company in Dallas. Wallace attended Anoka Ramsey Community College in Minnesota where she studied business administration, and she most recently passed the General Household Pest certificate through the Florida Department of Agriculture.

“I am most excited about learning new things while taking on this new challenge. I am also looking forward to having greater influence on improving the internal and external customer’s experience, which has a direct correlation to helping our company surpass its goals,” said Wallace in a news release. “My favorite thing about working for Truly Nolen is our culture and our people, and it permeates throughout the company at every level.”

“Anna took our Naples service office to the number one rank in our entire company two years in a row, and she has helped develop many team members in our company as a mentoring manager,” said Dave Scott, senior district manager, Southwest Florida. “Her positive attitude, drive, and attention to detail made her the perfect person for this position, and we are proud she is a member of our team.”

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Sacramento CA

MGK expands coverage with 2 territory hires

MGK recently announced the addition of two accomplished professionals, Stephanie Wooldridge and Josh Swilling, to its branded professional division. These hires reflect MGK’s continued commitment to strengthening field support, deepening distributor partnerships and driving sustainable growth across key regions of the United States.

“I am thrilled to have Josh and Stephanie join our team, as I am confident that their diverse skill sets will add substantial value to our customers,” said Brian Olesinski, national sales manager.

Wooldridge named Western territory representative

Stephanie Wooldridge joins MGK as a branded pro Western territory representative, bringing more than 15 years of industry experience, primarily within the agricultural sector. She began her career with United Agri Products (UAP) and later played an instrumental role in launching a new Winfield Solutions location from the ground up.

Throughout her career, Wooldridge has held positions across administration, warehouse operations, EH&S compliance and territory sales. Her well-rounded background provides a strong operational foundation and a practical understanding of customer needs. She is recognized for her hands-on, solutions-focused approach and her ability to support customers and distribution partners at every level.

Swilling to serve as Mid-Atlantic territory representative

Josh Swilling joins MGK as a branded pro Mid-Atlantic territory Representative, bringing more than 20 years of sales and operational leadership experience. He entered the pest control industry in 2013 as a commercial technician with Gregory Pest Solutions, supporting third-party audited accounts and developing deep expertise in compliance-driven environments. His strong leadership skills led to expanded responsibilities in operational management and branch leadership following the company’s Rentokil Terminix acquisition.

Most recently, Josh served as area district operations and sales manager for the JC Ehrlich brand, where he oversaw operations and sales across multiple markets. In this role, he successfully led teams, improved performance and aligned operational execution with strategic growth initiatives.

About MGK

MGK’s stated mission is to make life healthier by creating responsible products that protect people and their environments from the impact of insects. Founded in 1902 and based in Minnesota, MGK sells insect control products throughout the world. Its business comprises several industries, including professional pest control, consumer home and pet products, animal health and crop protection.

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Sacramento CA

The servant heart: How ABC Home and Commercial empowers empathy

Pest control is an industry largely made up of family businesses. Even some of the largest companies can trace their roots back to being family-owned and -operated. In the case of our business, we also consider our customers part of our family — and families bring us opportunities to do something special during difficult moments.

Key takeaways

• Redefining family: Treating customers as family members creates an opportunity to offer support during their health or personal trials.
• Empowerment without permission: Core values are only effective if employees are empowered to act on them immediately without waiting for managerial approval.
• The ROI of kindness: Acts of service, such as free treatments for customers in crisis, build overwhelming gratitude and long-term brand loyalty.
• “Servant-hearted” culture: True growth comes when an entire organization lives by a shared mission to serve one another above all else.

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Doing the right thing

We are often made aware of the trials the people we work with are going through. When an employee loses a loved one, we send flowers and allow time for grieving. When a customer faces a significant health issue, we find ways to help.

Last month, a customer called to cancel her service because she had suffered a stroke and could no longer afford it. Omi Negron, one of our customer service representatives (CSRs), handled the call with extraordinary grace. Instead of processing a cancellation, Negron told the customer there would be no charge and that we would continue to provide service until the customer was well.

The power of a CSR’s kindness

All our phone calls are recorded. As I listened to this specific call, I had tears in my eyes. The customer was overwhelmed with gratitude and was crying, too, because of our CSR’s kind gesture. This wasn’t a scripted response; it was a human one.

We told the customer we would contact her again in six months just to check on her progress. These incidents define who we are as a company and reflect the true spirit of the pest control industry.

Empowering employees to lead

The most critical part of this interaction was what didn’t happen: Negron did not have to ask a supervisor for permission. She already knew we would be okay with her decision because it aligned with our identity.

A Culture of service

I hope that every ABC Home & Commercial Services employee knows that when we say one of our core values is “Servant Hearted,” we really mean it. God put us on Earth to serve one another, and I really believe pest control is one of those industries that allows us to do just that. By putting people first, we don’t just solve pest problems — we support our family.

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Sacramento CA

Massey Services acquires Solve Pest Pros

Massey Services, recently announced the acquisition of Solve Pest Pros of Jacksonville, N.C. 

LOGO: Massey Services, Solve Pest Pros

Founded in 2023, Solve Pest Pros of Jacksonville has been providing residential pest, mosquito and termite services throughout the area. With this acquisition, Massey Services continues to strengthen its presence in the state, where it will now serve more than 17,000 customers from seven service centers. 

“We are pleased to welcome the Solve Pest Pros team members and customers in Jacksonville to the Massey Services organization,” said Tony Massey, president and CEO of Massey Services. “Solve Pest Pros has built a strong reputation for delivering comprehensive pest and termite services to a growing customer base. We look forward to continuing that commitment by providing exceptional service backed by our Total Customer Satisfaction Guarantee.” 

Massey Services was founded in 1985 in Orlando, Fla. The company is one of the largest family-owned companies in the pest management industry and proudly serves nearly 1 million customers in 10 states.  

About Massey Services 

Based in Orlando, Fla., Massey Services is one of the nation’s largest and most respected service companies in the pest management industry. Celebrating 41 consecutive years of profitable growth, Massey Services and its subsidiary organizations employ more than 2,900 team members who provide residential and commercial pest prevention, termite protection, landscape and irrigation services for nearly 1 million customers from 191 Service Centers throughout Alabama, Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Oklahoma, Virginia and Tennessee.

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Sacramento CA

Kness Pest Defense: Ants-No-More Ant Bait Station

IMAGE: KNESS PEST DEFENSE

 Kness Ants-No-More Bait Stations are designed to target ant colonies at the source, helping prevent repeat activity instead of chasing trails. The controlled-access, tamper-resistant design supports consistent performance across residential and commercial accounts. 

When control is precise and predictable, routes stay efficient and results stay professional. That’s the pro’s edge. 

Discover how Ants-No-More helps you work smarter in the field. 

About Kness Pest Defense

Per company history, the Ketch-All was invented by a young, widowed father of six, Austin Enos “Brick” Kness, in 1924. Mice were prevalent at the high school in which Kness was a custodian, and led him to the idea of the “box” trap. Kness, a Pest Management Professional Hall of Famer (Class of 2024), built the first trap from a square oilcan, a Tuxedo Tobacco can, a spring from a curtain rod, and the wood base of a crate. The first night he set his trap, he captured five mice.

He was elated and showed the teachers and his friends. He was encouraged to build others for his friends and to seek a patent. By 1927, Kness Mfg. Co. was formed to produce the KetchAll Automatic Mousetrap and another of Kness’ inventions, the RotoBow tree saw.

Kness.com

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Sacramento CA

Noosa Pest Management acquires Homeworks

Noosa Pest Management recently announced the acquisition of HomeWorks Pest Control, a South Carolina-based pest control company, as part of its continued growth strategy in the region.

Pictured from left: Adam Causey, Noosa Pest management director; Claire Conway, Noosa Pest director of communications; Mike Tullos, HomeWorks owner; and Fred Wingate, Noosa Pest Management owner. IMAGE: NOOSA PEST MANAGEMENT

The acquisition ensures a seamless transition for HomeWorks Pest Control customers following the retirement of its owner. HomeWorks Pest Control has served residential clients in the Tega Cay, SC region with a focus on reliable, personalized service. Noosa Pest Management will assume all service operations and maintain continuity for customers.

“This acquisition allows us to continue building our presence in the region, while honoring the strong customer relationships HomeWorks has established,” said Claire Conway of Noosa Pest Management. “We’re committed to providing a smooth transition and maintaining the high level of service customers have come to expect.”

HomeWorks Pest Control has built a loyal residential customer base. As part of the transition, customers will retain consistent service schedules and gain access to Noosa Pest Management’s expanded resources and support infrastructure.

About Noosa Pest Management

Noosa Pest Management provides residential and commercial pest control services with a commitment to dependable service, customer care and environmentally responsible solutions. The company operates in North and South Carolina and continues to expand through strategic acquisitions and organic growth.

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Sacramento CA

Nisus: Zone Out Mosquito and Flea

IMAGE: NISUS

Level up your mosquito control this spring with the latest, trademarked innovation from Nisus: Zone Out Mosquito and Flea, which delivers fast, powerful control while leaving behind a light, refreshing cinnamon-mint scent. Zone Out features a proprietary blend of eight essential oils chosen for their synergistic effects. It is packaged in a convenient “tip-and-measure” 1-gallon jug for quick and easy field measurements. When used as directed, the company says, Zone Out delivers 100 percent mosquito knockdown in less than 10 seconds and up to 100 percent kill within an hour after application. Zone Out also provides 100 percent knockdown of fleas in 20 minutes.

As a low-viscosity, “water-thin” concentrate, Zone Out ensures effortless mixing and suspension into a working solution, as well as easy resuspension. It is exempt from registration by the U.S. Environmental Protection Agency by the Federal Insecticide, Fungicide and Rodenticide Act’s 25(b) provision.

About Nisus Corp.

Nisus Corp. is a privately held company that manufactures sustainable products for the professional pest control industry, industrial wood protection industry and the agricultural liquid micronutrient industry at its manufacturing plant based in Rockford, Tenn.

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Sacramento CA

Nisus Corp. enters partnership with NPMA

The National Pest Management Association (NPMA) announced that Nisus Corporation, a manufacturer of eco-conscious pest control and wood protection products, will join as a strategic partner. Founded in 1990, Nisus has been at the forefront of developing innovative, environmentally responsible solutions for the pest management industry. It has been instrumental in advancing borate-based technology for termite and pest control.

The company’s sustainable product portfolio, ranging from perennial staples such as Bora-Care to new launches like their EPA-registered Pro-Shield NSulation, serves as bridge between the pest control industry and professionals in markets like construction, industrial wood protection, agriculture and more.

“NPMA is proud to welcome Nisus Corporation as our newest strategic partner. Their longstanding commitment to sustainability, innovation and the advancement of pest management professionals aligns perfectly with the values of our organization. We look forward to deepening our collaboration with Nisus to support our members and drive continued progress across the industry,” noted NPMA CEO Dominique Stumpf in a news release.

“Nisus is honored to renew its commitment to the pest management industry in becoming a strategic partner of NPMA. For over 35 years, we have worked to provide pest management professionals with innovative and sustainable solutions that protect public health, lower environmental impact and help PMPs defend health and property. Our partnership with NPMA reflects our organizations’ shared mission to support the professionals serving our communities every day,” said Lee Barrett, president and CEO of Nisus Corporation. “We look forward to working alongside NPMA and our fellow industry leaders to advance the standards and future of pest management.”

Nisus Corporation joins the exclusive ranks of NPMA’s existing strategic partners, BASF, Corteva, Envu, FieldRoutes, MGK, Syngenta and WorkWave.

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Sacramento CA

CPCA Spring Conference registration opens

IMAGE: CPCA

Registration is open for the Colorado Pest Control Association (CPCA) Spring Conference, April 15 –16, 2026, at the Embassy Suites Loveland Conference Center.

The two-day event brings together pest control professionals and industry partners to learn, connect and strengthen Colorado’s pest control industry. Attendees will earn core and continuing education credits, while vendors gain meaningful face-to-face time with decision-makers from across the state.

Registrant participation also directly supports the CPCA Industry Defense Fund, helping protect the industry through advocacy, education and regulatory engagement.

Core credits offered include:

• Laws and regulations (2)
• Applicator safety
• Public safety
• Environmental protection
• Pesticides and their families
• Use of pesticides

Continuing Education Credits (CEUs)

• Wood Destroying Cat 301
• Residential Commercial (2) Cat 304
• Non-Soil Fume Cat 309B
• Outdoor Vertebrate Cat 302
• Public Health Cat 110

About the Colorado Pest Control Association

The CPCA was founded in 1982 in Denver, Colo. The association serves pest control professionals across the state, providing education and training and a wide range of resources. The CPCA also works to advance the professionalism of the industry through many activities, including conferences, seminars and other group activities.

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Sacramento CA

Innolytics: OvoControl Urban Feeder

IMAGE: INNOLYTICS

The OvoControl Urban Feeder is a state-of-the-art pigeon control solution designed for effective and precise bait distribution in public spaces. It is designed for permanent installation in public spaces such as parks, plazas, parking lots and other hard or paved surfaces where pigeons tend to gather. Resembling a trash receptacle, it seamlessly blends into its surroundings, ensuring minimal visual disruption. The protective cage at the base secures its advanced feeding mechanism, resulting in a robust and reliable solution for dispensing OvoControl.

About Innolytics

Innolytics is based in La Qunita, Calif. It is a privately held company developing contraceptive technology for wildlife. Innolytics’ product, OvoControl (brand of nicarbazin) represents contraceptive control for birds. OvoControl is available directly to pest management professionals through Innolytics or industry distributors.

OvoControl.com

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Sacramento CA

Rockit Pest acquires Florida pest company

Rockit Pest Control recently announced the acquisition of Green Solutions Lawn and Pest Control, a respected Tampa, Fla.-based company known for its customer-focused approach. Founded in 2007, Green Solutions has built its customer base by delivering lawn and pest control services in one of the country’s most competitive markets.

Scott Knapp, Rockit, Max Ayers, Green, Michael Corsini, Green, John Moreschi, Rockit, Tim Anderson and Alexa Johnson, Green IMAGE: ROCKIT PEST

Ryan Bradbury, chief executive officer of Rockit Pest, added in a press release, “It’s not every day that you find a company built on such deep and well-rounded industry expertise. We’re thrilled to welcome Green Solutions to Rockit and to build on their many years of success in the Tampa lawn and pest control market.”

Green Solutions’ former owner, Max C. Ayer, built his career at Bayer Environmental Science in both turf and pest control roles before serving as vice president and later president of Agronomic Resources Inc.

“Green Solutions was founded on the mission of providing customers with the best lawn care and pest control services available in the Tampa, Florida area, all while being good stewards of the environment,” said Ayer in a news release. “When it came time to decide to sell, it was important that we found a company that aligned with those same core values. We are grateful to have found that in Rockit, and we’re excited for what’s ahead for the employees at Green Solutions.”

About Rockit Pest

Rockit Pest was founded by Halle Capital in 2021 and has rapidly expanded throughout the Southeast. Founded on the principle of “pest control made simple”, Rockit’s mission is to protect customers’ homes, families and businesses from health risks and property damage by delivering convenient and reliable pest control solutions. Rockit also provides capital solutions to pest control operators looking for an ownership transition or to partner with experienced executives to accelerate growth and help build a best-in-class pest control company.

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Sacramento CA

35th Urban Pest Management Conference registration and details

IMAGE: University of California, Riverside

The University of California, Riverside (UCR) has announced that registration remains open for its 35th annual Urban Pest Management Conference. The event will take place on March 24, 2026, in UCR’s HUB conference rooms. The conference is also an opportunity for California PMPs to earn continuing education credits from the California Structural Pest Control Board and the California Department of Pesticide Regulation. 

Topics being presented at the conference include:

• Rodent behavior and management
• Concepts in urban and structural pest management
• Inspection problems
• Common violations
• How monitoring informs management
• Cockroach behavior
• Research update on silverfish/firebrat baiting 
• Regulatory updates (GP and WDO)
• Drywood termite biology
• Subterranean termite distribution and biology

Registration closes on March 13, 2026. For more details and to register, click here.

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Sacramento CA

Truly Nolen boosts leadership with 2 promotions

Truly Nolen Pest Control recently announced the promotion of Chris Parps to sales manager for the company’s California and Nevada service offices. Hill will be based out of the company’s Corona, Calif., service office.

Parps joined Truly Nolen in March 2025 as a manager-in-training. Before joining the company, he spent six years with another company in the pest control industry. In addition, he is a proud veteran who previously spent eight years in the Navy under the combat search and rescue team stationed in NAS North Island in San Diego.

In his new role, Parps will oversee sales processes throughout California and Nevada, along with helping to develop a high-performing sales team.

“I am most excited about helping to teach and elevate our sales team because I love sales and the challenges each day brings as we head towards our goals,” Parps said in a news release. “My favorite thing about working for Truly Nolen is our culture and the fact that everyone is willing to help one another be successful. It is refreshing to know you have help just a call or text away.”

“Chris’ true passion for sales, leadership and his attention-to-detail made him the perfect person for this role,” said Damon Evans, area manager in California and Nevada. “I am extremely excited about Chris’ continued growth and I am proud he is a member of our team.”

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Truly Nolen Pest Control recently announced the promotion of Michallea Small to operations manager of the company’s Brandon, Fla., service office.

Small joined Truly Nolen in 2020 as a termite technician in Phoenix and became a termite supervisor before entering the company’s manager-in-training program. Before joining Truly Nolen, she worked in retail management at companies such as Famous Footwear and Ross — she also spent 12 years in the supermarket industry. She earned her associate’s degree in business with a minor in illustration at Fullerton College in California.

Some of Small’s new responsibilities will include helping the service office continue to maintain visibility with the local Brandon community as well as instilling the company’s core values throughout his team.

“The most exciting thing for me becoming Brandon manager was both the opportunity to relocate across the country from Arizona to Florida to begin a new life and to develop a team around me that will help us achieve all of our goals,” Small added in a news release. “My favorite thing about working for Truly Nolen is that our company embraces differences and recognizes the strength that comes from those differences.”

“Michallea’s friendly personality, attention-to-detail and passion to succeed has shown through during her time with our company, which made her the perfect person for this role,” said Nelson Gonzalez, senior operations manager, Tampa Bay. “I look forward to seeing her future growth and success and I am proud she is part of our team.”

About Truly Nolen

Founded in 1938, Tucson, Ariz.-based Truly Nolen of America is one of the largest family-owned pest control companies in the United States. Truly Nolen has over 80 branch offices in Arizona, California, Florida, Nevada, New Mexico and Texas. The company also has independently owned and operated franchises in an ever-growing number of territories including Georgia, Kentucky, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Canada, Puerto Rico and over 60 countries.

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Sacramento CA

J.F. Oakes: Pro-Pest Lookout

IMAGE: J.F. OAKES

As part of J.F. Oakes’ ready-to-use Pro-Pest line, The Pro-Pest Lookout monitoring trap boasts a highly effective, specially formulated attractant already impregnated into the glue for cockroaches and other common household crawling insects.

Pro-Pest Lookout is available as two traps per sheet (pictured), allowing pest management professionals the flexibility of having two separate traps or one larger trap. Both configurations offer ramps on both ends, even after separating along the perforation.

Pro-Pest Lookout monitoring traps are manufactured with heavy-duty cardboard and a printed black interior. Easy-to-follow directions and a tracking chart are printed on the bottom of each trap. The traps are discreet and easily placed to pinpoint infestations. Private labeling is also available.

Contact your local distributor for pricing and availability, or contact J. F. Oakes at 800-844-9296 or sales@jfoakes.com.

About J.F. Oakes Sales & Marketing

As a salesman of termite and rodent control products for a major chemical manufacturer for 26 years, Jim Oakes worked closely with both industry distributors and pest control companies all over the southeastern U.S. Recognizing a need for product lines specifically designed for the pest control industry, Oakes founded J.F. Oakes Sales & Marketing in May 1989.

With his experience and knowledge of termites and treatments, the first lines Oakes introduced were drill bits and spray hoses. Sheffield Masonry Drill Bits were designed with an emphasis on using quality European steel for durability and a full selection of shanks, diameters and lengths commonly used by pest control companies. Chemtrol, now known as Chemoak, was designed with consideration to chemical resistance, safety factors, working pressures, flexibility and ease of use.

Nearly four decades later, the product lines of J.F.Oakes Sales & Marketing include not only equipment, but encompass a wide range of products, including:

• Advantage Flying Insect and Yellow Jacket Traps
• Pro-Pest Professional Lures for Rodents and Nuisance Wildlife
• XLure Pheromone Monitoring Traps
• Pro-Pest and Safestore brands
• Pro-Pest Pantry & Clothes Moth Traps
• Pro-Pest Crawling Insect Traps
• Pro-Pest Bedbug Monitors

J.F.Oakes Sales & Marketing sells its products through distributors in the U.S., Canada and internationally.

JFOakes.com

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Sacramento CA