Viking Pest Control, an Anticimex company based in Basking Ridge, N.J., promoted James McIntyre to president and Barbara Hess to vice president of operations. Both McIntyre and Hess have built the bulk of their careers at Viking, each contributing more than 20 years of expertise to the company. Both leaders will focus on enhancing operational efficiency, expanding service offerings and reinforcing Viking’s position as a trusted partner in protecting homes and businesses.
“I am confident that Jim and Barb will further strengthen our business and enhance the exceptional value we provide to our customers,” said Paul Bergmann, COO of Anticimex North America. “Their promotions underscore our commitment to investing in our team members as a core value. I look forward to collaborating with them in their new roles and seeing how their leadership propels Viking Pest Control into its next chapter of success.”
James McIntyre
McIntyre joined Viking Pest Control in 2005 as a technician and “quickly emerged as a natural leader,” per the news release. Over the years, he has excelled in every operational role, from technician and service manager to branch manager and vice president of operations. His leadership has fostered a “team-first” culture, driving improvement in employee retention and directly contributing to enhanced service levels and stronger customer loyalty. As VP of operations, McIntyre implemented a technician career path, providing a clear roadmap for growth and advancement. He also established a safety committee to prioritize on-the-job safety initiatives.
“I’m honored to lead Viking Pest Control and excited to work alongside our talented team to continue delivering top-tier service while leading in sustainability,” said McIntyre. “Our employees are the foundation of our success, and my focus will remain on prioritizing the health and safety of our people, customers and the environment. We’ll emphasize continuous training and professional growth by fostering an employee-first culture. I trust my team to make decisions, drive initiatives and embrace new ideas while celebrating successes and learning from challenges.”
Barbara Hess
Hess began her career with Viking Pest Control in 1998 as a customer service representative and has consistently advanced through the ranks. Most recently, she served as the branch manager for Viking’s New Jersey West location. Hess will apply her strategic expertise on a broader scale to improve Viking’s overall operations.
In recognition of her significant contributions to the pest management industry, Hess was honored with the prestigious National Pest Management Association Impact Award in 2024. Hess is committed to driving customer satisfaction, fostering a positive workplace culture and ensuring each technician has the resources and support needed to succeed.
“Viking is an incredibly exciting and dynamic company, and I’m thrilled to be part of such a forward-thinking organization,” said Hess. “I look forward to collaborating with our passionate and dedicated team across our service areas to continue to provide the highest quality pest management solutions. Whether it’s protecting our clients’ homes, businesses or communities, our focus will always be on delivering exceptional service, building lasting relationships and fostering a culture of innovation and excellence within the company.”
<p>The post Viking Pest Control promotes two to leadership roles first appeared on Pest Management Professional.</p>
from Pest Management Professional https://www.mypmp.net/2024/12/12/viking-pest-control-promotes-two-to-leadership-roles/
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