Industry leaders share advice for getting started in pest control

What advice would you give someone starting out in the pest management industry?

Foster Brusca

“Start by building clear communication skills. Technical knowledge means little if a customer does not trust you. Customers often are stressed, anxious or embarrassed by their pest issues. Explain what you found in plain language, clearly outline your service and explain the steps you will take, as well as what the customer must do. Sometimes it’s more about listening than selling or performing the service.”

– Foster Brusca, The Pest Posse

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Dr. Mohammed El Damir, BCE

“Stay curious, ask questions and learn the why, not just the what. Learn from experienced technicians, follow the standard operating procedures (SOPs) and don’t be afraid to make mistakes — own them and learn from them. Every service stop is an opportunity to learn and improve. Focus on doing quality work, solving the root cause, and building the skills and judgment that make you a confident professional.”

– Dr. Mohammed El Damir, BCE, Adam’s Pest Control

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Doug Foster

“Obviously, the first thing to do is subscribe to Pest Management Professional magazine! After that, become a member of your state association and get involved; don’t just send a check. Attend your state and regional conferences as much as possible. Not only will you learn from knowledgeable speakers, but you also will have access to manufacturers, distributors and other pest management professionals — all valuable partners as you build your business.”

– Doug Foster, Burt’s Termite & Pest Control

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Eric Sherzinger

“Don’t be afraid to ask questions. There is so much to learn, but it takes time.”

– Eric Scherzinger, Scherzinger Pest Control

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Pete Schopen

“Study. Start with The Truman’s Scientific Guide to Pest Operations and then watch videos from people like The Pest Posse and Pest Cemetery. Marcus Scruggs’ ‘Licensed to Kill’ on Discord is another great platform for newbies to talk about pest control. The more you know, the more confident you will be when dealing with clients.”

– Pete Schopen, RV There Yet Pest Consulting

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Sheri Spencer Bachman, ACE

“Learn everything you can; not just about pests, but about people and business. Get involved in the industry, build relationships with people you can learn from, and never stop being curious. This industry has incredible opportunities if you’re willing to grow with it.”

– Sheri Spencer Bachman, ACE, Pest Control Business Coach

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Dr. Hamilton Allen, BCE

“The name of the game is customer service through continued ‘deliberate practice.’ Mastering any industry in a few days, weeks, or months is impossible. Measurable goals, structured training and constant feedback provide the foundation for future success. Intentionality builds the right behaviors and skills necessary to deliver world-class customer experiences.”

– Dr. Hamilton Allen, BCE, Fox Pest Control

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Sacramento CA

Why so many PMPs are selling today

These days, it seems like pest management professionals (PMPs) are selling their businesses left and right. But why?

The simple answer is that the current market has created an unusually attractive opportunity for owners who have spent years building valuable companies.

Private equity has transformed the pest control landscape. There are now more than 40 private equity firms actively involved in the space, either directly or through pest control platforms and strategic investments. These firms are looking for companies with high earnings before interest, taxes, depreciation and amortization (EBITDA), along with profitability, recurring revenue, strong customer retention, solid leadership teams, quality employees and opportunities for continued growth. Professional pest control checks many of those boxes, and it is exactly what investors are looking for.

But the opportunity isn’t limited to private equity. Strategic buyers and larger pest management companies also are actively looking to expand their geographic footprints, add density to existing markets and acquire well-run businesses. The result is a highly competitive environment for quality pest control companies.

A seller’s market

For owners, this creates something that doesn’t happen often: multiple motivated buyers competing for the same business. In the current market, the advantage goes to the sellers of “best-in-class” businesses.

That competition can translate into strong valuations and attractive deal structures. More importantly, it gives owners choices. Rather than simply asking, “Who will buy my company?” owners can ask, “Which buyer is the best fit for my goals, my employees, my customers and my family?”

Timing is also important. Many pest control company owners have spent decades building their businesses. They have endured economic cycles, employee and labor challenges, regulatory changes, competition, and the everyday demands of running a service company. Eventually, there comes a point when the question changes from “How do I continue to build this company?” to “What do I want the next chapter of my life to look like?”

Selling doesn’t necessarily mean walking away, unless you want it to be exactly that. But it also can mean taking some money off the table while continuing to grow with a larger organization.

For many sellers, it’s about realizing that the amount their business is valued at on the market now may not be at the same level five or 10 years from now.

Regardless of the reasons, selling can reduce the stress of running the business while ensuring employees and customers are still taken care of.

Where to start

For owners who have been thinking about selling, however, now is the time to explore the opportunity. You don’t have to commit to a transaction, but it’s good to understand what your company could be worth and what options are available.

As former owners of a pest control company and brokers specializing in the pest control industry, we see firsthand how much work goes into building a successful company. Our job is to help owners understand that value, identify qualified buyers, create competition and negotiate the best possible outcome.

You built your company. You deserve to know what the market would pay for it.

If you’ve been wondering whether this might be the right time to sell, don’t wait until the market tells you. Start the conversation, understand your options and decide from a position of strength.

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FACT: Markets change. Interest rates change. Buyer appetites change. Private equity strategies evolve. The extraordinary level of buyer interest we are seeing right now should not be taken for granted.

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from Pest Management Professional https://www.mypmp.net/why-so-many-pmps-are-selling-today/
Sacramento CA

Protected: Learn from every callback

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from Pest Management Professional https://www.mypmp.net/learn-from-every-callback/
Sacramento CA

LabelSDS.com: Mobile App Features

LabelSDS.com, an innovator and leader in digital label and safety data sheet (SDS) books, continues to revolutionize the industry with its user-friendly app. This app can be a go-to tool for pest control companies updating their label and SDS books. Features about the LabelSDS.com app include:

• Easy to use! The LabelSDS app is very easy to navigate through, even if you aren’t tech-savvy.
• Everyone in your company has access to your labels and SDSs through the app.
• Add products to all your employee’s label and SDS books with just one click of a button.
• Never miss an updated label or SDS with automatic updates! When a new label or SDS is added, it automatically reflects in your list. 
• The Label & SDS Revision Flashing Indicator visually notifies you of any updated labels and/or SDSs in your list. The Current Label and Current SDS Buttons will flash if there has been an update in the last 30 days.
• The Lock N Load feature gives you access to your company’s labels and SDSs when in remote areas with no cell service or Wi-Fi by letting you download your company’s labels and SDSs onto your device with one click of a button.
   

Visit LabelSDS.com or call 904-609-0123 for more information.

About LabelSDS.com

LabelSDS.com is a web-based program with more than 20,000 product labels and safety data sheets (SDSs) specific to the pest and turf industries. You can create your own company digital label and SDS “book” with the products your company uses. Easily add and delete products with just the click of a button. Don’t see the product you are looking for? With LabelSDS.com, you can submit a product request, and the team will add the product for you! All your employees can access, download, print, email and text your company’s labels and SDSs from their computer, tablet or smartphone. Best of all, your company’s labels and SDSs update automatically whenever there is a revision. LabelSDS.com is designed to be an easy and affordable way to access and manage your company’s labels and SDSs.

LabelSDS.com

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from Pest Management Professional https://www.mypmp.net/labelsds-com-mobile-app-features/
Sacramento CA

Arizona Pest Control continues support of local schools

Arizona Pest Control, based in Tucson, Ariz. has donated more than $200,000 to sports and education programs at Southern Arizona high schools since 2022.

Its most recent contribution of $55,000 supports programs at Sabino High School, Ironwood Ridge High School, Catalina Foothills High School, Mountain View High School, Salpointe High School, Empire High School, Canyon del Oro High School, Tucson High School, Cienega High School, Pusch Ridge Christian and other schools in the region.

“Our local youth and families deserve the best opportunities to succeed, both in the classroom and on the sports field,” Arizona Pest Control Marketing Director Caleb Tennenbaum and second-generation pest management professional (PMP), said in a news release. “Tucson has been our home for almost eight decades. We are passionate about giving back to this incredible community and look forward to investing even more resources into keeping Tucson’s future bright.”

The donation continues Arizona Pest Control’s support for young people and education in Tucson and Southern Arizona, which includes:

• Sponsoring $25,000 in sports and education programs at many of the same schools, along with Pueblo High School.
• Contributing $5,000 each to the Catalina Foothills School District Foundation and the Catholic Tuition Support Organization.
• Sponsoring the Catalina Foothills School District Teachers of the Year program.
• Partnering with FC Tucson, whose programs include a boys youth academy in USL Academy.

About Arizona Pest Control

Arizona Pest Control has been locally owned and family-operated since 1947. It provides termite control, pest control, bee removal, rodent control and other services for residential and commercial clients in Tucson and throughout Southern Arizona. Bruce Tennenbaum, who started with the company in 1978, is the owner and CEO.

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Sacramento CA

Catchmaster Pro: Vector 9 Plug-In

Not every account has room for a full-size insect light trap (ILT), but kitchens, break rooms and other tight indoor spaces still see fly pressure. Meet the newest member of the Vector family, the Vector 9 Plug-In (940P). PMPs already trust Vector for silent, zap-free fly control. Now that same technology comes in a compact, outlet-ready design.

The Vector 9 is the only plug-in trap with pro UV power + Catchmaster glue technology. It plugs directly into a standard wall outlet and delivers 9 watts of ultraviolet A (UV-A) attractant power, drawing house flies, gnats, moths, fruit flies and more onto a Catchmaster glue board. It’s pesticide-free, silent, lightweight and discreet, measuring about 9 inches tall by 3.5 inches wide with a built-in on/off switch. If the space is tight, it can even be plugged in upside down.

That versatility makes the Vector 9 a natural leave-behind or add-on for your customers, and it’s useful all year long — in the warmer months, when flies, gnats and moths follow us inside, and again in the spring and fall, when stink bugs, lady beetles and other occasional invaders drop by. No need to run it 24/7, either. Turn it on before bed and wake up to results.

Each unit ships with 12 glue board refills, so you can hand your client a full year’s supply in a single visit. Vector 9 Plug-In Refills (940-P-RFL) are available when it’s time to restock, and the 940P is packed 6 units per master case.

About Catchmaster Pro 

Catchmaster Pro is the professional brand of AP&G Co., a leading manufacturer of pest management solutions. Using a science-based approach, the company creates high-quality products for rodent, insect and mosquito management. Founded in 1952 in Brooklyn, N.Y., by Moses Frisch, an immigrant chemist from Hungary, AP&G Co. started with the production of specialty adhesives. Now based in Bayonne, N.J., with third-generation Frisch family members at the helm, AP&G has helped to support PMPs in their control, monitoring and prevention work of pests worldwide. 

CatchmasterPro.com

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from Pest Management Professional https://www.mypmp.net/catchmaster-pro-vector-9-plug-in/
Sacramento CA

PelGar: RoBan Barrier

RoBan Barrier Non-Toxic Paste (formerly RodentStop) is an innovative physical barrier formulation that seals cracks, seams, holes, gnawed openings and other open areas to prevent entry from rodents and other pests. Using a caulking gun, it is quick and easy to apply onto many surfaces, inside and out. It is instantly waterproof, paintable when dry and unaffected by extreme temperatures. RoBan Barrier is particularly well suited to food manufacturing and preparation facilities, and around plumbing and electrical cables. The product contains expanded polystyrene (EPS) beads and metal fibers; it contains no pesticides or biocides.

RoBan joins PelGar USA’s many other products for pest management professionals, including rodenticide mainstays Brigand Wax Blocks (WB), Brigand Soft Bait (SB) and Monark Difenacoum Soft Bait. Newly introduced for rodent control are the NG Mouse Box, available in five colors; the NZ snap traps for rats and mice; the PelGar Alert Station, featuring a mechanism to easily tell whether one of the traps has been triggered; and the PelGar Bandit Station, which features an exclusive rat trap holder. In addition, the new Eradisect Insect Monitor Station is a slim plastic monitor for crawling insects.

About PelGar

Based in the United Kingdom, PelGar provides products and expertise in more than 60 countries worldwide, including the United States. The company supports customers who are directly involved in controlling nuisance pests, national campaigns against the vectors of disease, and local and national Conservation in Partnership (CiP) projects. PelGar’s global network of experienced staff and in-country resources guarantee an exceptional level of service.

PelGar.co.uk

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Sacramento CA