People in the news: Hirings and promotions from Cetane, Truly Nolen and Sprague

Cetane Associates adds two new team members

Jack McMurchie and Taylor Garnett

Cetane Associates recently hired Jack McMurchie and Taylor Garnett as analysts. Both provide support to Cetane’s M&A deal execution team.

“As Cetane continues to expand across the home and commercial services sectors, bringing on professionals like Jack and Taylor is essential to sustaining our momentum,” said Barrett Conway, managing director and principal of Cetane. “Their financial expertise and strong work ethic enhance our ability to serve clients nationwide.”

Before joining Cetane Associates, McMurchie spent three years at Turner Stone & Co. as an audit professional, leading and supporting engagements for both Securities and Exchange Commission (SEC)-registered and privately held clients. His work included analyzing financial statements, testing internal controls and ensuring compliance with accounting standards and regulations.

Garnett has more than three years of experience in commercial banking, specializing in financial services for healthcare and not-for-profit organizations. Before joining Cetane Associates, she was an associate at Texas-based Amegy Bank, where she supported financing for a wide range of clients including churches, nonprofits, private schools, arts organizations and healthcare institutions.

Truly Nolen promotes two to new roles

Aaron Meyer and Edward Tapia

Truly Nolen Pest Control, based in Tuscon, Ariz., promoted Edward Tapia to operations manager of the company’s Santa Fe, N.M., service office.

“Edward’s people skills, pest control knowledge and ability to develop others made him a great choice for his new position,” said Emily Cruz, Truly Nolen area manager, West Texas and New Mexico. “I know he enjoys being part of the Santa Fe community and I am glad he is a member of our team.”

Tapia joined Truly Nolen in May 2021 as a pest control technician. Some of his new responsibilities include helping the service office continue to maintain visibility with the local Santa Fe community as well as instilling the company’s core values throughout his team.

“I am most excited about coaching and teaching others to grow professionally as well,” said Tapia. “My favorite thing about working for Truly Nolen — besides our mouse ears — is working with others who take pride in their work and have a passion for success.”

Truly Nolen also promoted Aaron Meyer to operations manager of the company’s North Valley service office in Phoenix, Ariz. Meyer joined Truly Nolen in August 2012 as a pest control technician.

“Aaron’s ability to connect with others, his work ethic and his desire to help others success made him the perfect choice for his new position,” said James Adams, Truly Nolen area manager, Phoenix, Prescott and Flagstaff. “I look forward to watching him help take our North Valley team to new heights and I am glad he is a member of our team.”

Sprague Pest Solutions promotes two operations managers

Christian Guidry and Michael Franks, ACE

Sprague Pest Solutions promoted both Michael Franks, Associate Certified Entomologist (ACE), and Christian Guidry to operations manager roles.

Michael Franks, ACE, operations manager, Denver, Colo.

• Joined Sprague in 2010.
• Completed Sprague’s Leadership Development Program in 2014.
• Was appointed as the team’s trainer technician in 2019.
• Earned his ACE designation in 2025.

Christian Guidry, operations manager, Seattle, Wash.

• Joined Sprague in 2023.
• Has served as the branch’s Safety Champion, promoting a culture of workplace safety and accountability.

Guidry joins as the second operations manager for the Seattle team, a milestone that reflects the expanding growth and complexity of the branch.

“As we continue to grow and expand, we are proud to elevate talented individuals who exemplify our core values and commitment to uncompromising service,” said Shane Hartnett, director of operations. “Mike and Christian are both proven leaders whose experience, initiative and passion will undoubtedly strengthen their teams and Sprague as a whole.”

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Sacramento CA

Mosquitoes should be mitigated through an active IPM inspection

Michael Boyd

Ensystex

Mosquitoes can pose a serious risk to loved ones and should be mitigated through an active IPM inspection of home and property. Make your customers aware of any standing water, such as in rain barrels, old tires, yard debris piles, birdbaths or open trash cans, all of which can attract and harbor mosquitoes.

For treatment, you can’t beat the one-two punch of larvicides and mosquito traps. Apply bacterial and growth-inhibiting larvicides to standing water — and lawns, in granular form — to kill mosquito larvae and disrupt their development. Meanwhile, light- and water-based traps entice and eradicate adult flying mosquitoes.

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Sacramento CA

Gardner Products: LED ILT line

IMAGE: GARDNER PRODUCTS

Gardner’s new, patented line of light-emitting diode (LED) insect light traps (ILTs) is engineered specifically to attract flying insects. This groundbreaking design is the result of extensive testing and years of observation of traditional 15-watt ultraviolet light (UV)-fluorescent bulbs. Through research, the Gardner team identified that fluorescent bulbs emit a broad range of UV wavelengths. Building on this insight, they developed an advanced LED lamp — awarded a utility patent in 2021 — that emits multiple targeted nanometer wavelengths of light that are highly attractive to flying insects. Each LED lamp is equipped with an integrated circuit, allowing it to operate directly on 110 volts without the need for a ballast. All Gardner LED models come standard with fluorinated ethylene propylene (FEP) diffusion-coated safety lamps, ensuring maximum UV output while maintaining user safety. Shown: iFly Classic LED model, available in white and stainless steel.

About Gardner Products

Based in Horicon, Wis., Gardner Products started as a custom sheet metal fabricator. It expanded its product line to focus on barn equipment and insect control products. Today, the company has 80 years of experience as a reliable source of pest-elimination equipment distributed all around the United States.

GardnerFlyLights.com

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Identification of Common Wasps

Social Wasps

Yellowjackets (Vespula spp. and Dolichovespula spp.)

• Yellowjackets are small, stout wasps about 0.5 of an inch long, with black and yellow banding
• Queens are larger, reaching 0.75 of an inch
• Ground-nesting yellowjackets (Vespula spp.) build nests below ground, often in old rodent burrows
• Aerial-nesting yellowjackets (Dolichovespula spp.) build exposed paper nests in trees, shrubs or structures such as eaves or attics

Bald-faced hornets (Dolichovespula maculata)

• Despite their name, bald-faced hornets are a type of yellowjacket
• Black with white or creamy markings on the face and end of the abdomen
• Large, robust body (up to 0.875 of an inch long)
• Build large, enclosed aerial nests (up to 2 feet wide) from chewed wood pulp
• Aggressive and capable of stinging repeatedly

Paper wasps (Polistes spp.)

• Paper wasps are slender, with long legs and a more tapered body compared to yellowjackets
• Size: 0.75 to 1 inch
• Color: Typically reddish-brown with yellow markings
• Build open, umbrella-shaped nests with a single comb suspended by a stalk
• Less aggressive unless provoked

Solitary Wasps

Wasps / Thread-waisted wasps (Sphecidae)

• Range from 0.75 to 2 inches long
• Distinct narrow waists; bodies are often black with yellow, red or white markings
• Females excavate ground nests and provision them with paralyzed prey (such as grasshoppers or crickets)
• Adults feed on nectar

Cicada killers (Sphecius speciosus)

• Large wasps, 1.125 to 1.625 inches long
• Black and yellow markings with rusty-red thorax and brownish wings
• Prefer dry, sandy soil with sparse vegetation for nesting
• Females paralyze cicadas for larval food
• Adults feed on nectar and overwinter as larvae in soil

Sand wasps (Bembix spp.)

• Stout-bodied with pale greenish-yellow and black markings
• Females dig short burrows in sunny, sandy soil
• Prey mainly on flies for larval food
• Not aggressive; sting only if disturbed

Mud daubers (Sceliphron spp., Chalybion spp.)

• Slender body with a long, thread-like waist
• Color varies: metallic blue (blue mud dauber), black and yellow (black-and-yellow mud dauber), or solid black (organ-pipe mud dauber)
• Females construct mud nests on walls or under eaves
• Provision nests with spiders for their larvae

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Sacramento CA

Effective ways to recognize employees who do outstanding work

We asked columnists and editorial advisory board members of Pest Management Professional about some effective ways to recognize employees who do outstanding work. Here are some of their responses from our June 2025 print edition.

Greg Baumann

Greg Baumann

“Families also contribute when the tech has a late-night call, etc., so treat the family to a night at the local Minor League Baseball game.”

Foster Brusca

“Start a peer-nominated program where teammates can nominate someone who swooped in to help them with a tough job or went above and beyond in dealing with a challenging customer. The winner gets a small cash bonus, gift card, extra paid time off or even some special company swag. Make it fun and announce this monthly at a company meeting.”

Doug Foster

Doug Foster

“Recognize outstanding work for customers and outstanding teamwork, helping fellow technicians and staff. Each month, our Top 3 team members with the most Google or Yelp reviews or call-in kudos get to pick from blank envelopes stuffed with $20, $10 and $5. It helps create a better team culture and fun atmosphere.”

Paul Hardy

“This reminds me of a lesson I was taught at Orkin years ago by Sam Walkup, who said ‘You get what you inspect, not what you expect.’ Checking in on the job every so often is a simple way to find your best employees in all of their assignments.”

Dr. Faith Oi

Dr. Faith Oi

“A public thank-you and merit raise or bonus.”

Pete Schopen

“It all starts with core values and setting goals. How do you evaluate their effort if you don’t have something for them to attain? If they attain their goals using your core values, recognize them in group text chats, end-of-the-month meetings and end-of-year award ceremonies. ‘Atta-boys’ go just as far as gifts and cash rewards sometimes.”

Mark Sheperdigian, BCE

“Reward them with cool logoed apparel that can only be acquired by performance. But cash is good, too!”

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Control Solutions Inc.: Tekko Trio Products

IMAGE: CONTROL SOLUTIONS INC.

From inspection to application, professionals rely on Tekko Trio for long-lasting, science-driven fly control. Whether you’re addressing an active infestation or preventing future outbreaks, these insect growth regulator (IGR)-based solutions can offer consistent, reliable results.

Features & Benefits

• Contains three IGRs. It combines (S)-hydroprene, novaluron and pyriproxyfen to deliver a multi-faceted approach that targets insects at every life stage, offering more complete and reliable control.
• Helps manage house fly populations. It effectively reduces fly breeding and development, making it an ideal solution for high-pressure environments like commercial kitchens, dumpsters and livestock areas.
• Breaks the insect life cycle. It interrupts development from egg to adult, stopping reproduction and dramatically reducing pest pressure over time.
• Long-lasting formulation. It stays active where it’s applied, providing extended protection in hard-to-reach areas like drains, cracks and crevices.
• Inhibits re-infestation of cockroaches for up to 6 months. It delivers long-lasting residual control, reducing the need for frequent reapplications and giving you greater efficiency and peace of mind.

Choose the right formulation for your fly control needs with Tekko Trio:

• Tekko Trio Foam offers a ready-to-use solution that expands into hard-to-reach areas like drains and wall voids — great for targeting breeding sites directly.
• Tekko Trio Concentrate is ideal for broad-surface treatments and flexible mixing options, making it perfect for large-scale or routine applications.

About Control Solutions Inc.

Founded in Pasadena, Texas, Control Solutions Inc. (CSI) is a mid-sized, U.S.-based specialty chemical manufacturer with a long-standing tradition of providing effective and economical solutions to customers in the pest control, turf and ornamental, consumer products and professional animal health care markets. CSI leverages its position as a subsidiary of the ADAMA Group, one of the world’s largest agricultural chemical companies, to access a wide range of active ingredients and offer an extensive product portfolio.

The company can actually trace its roots to 1958, when President and CEO Mark Boyd’s father, Richard, purchased a small pest control company in Pasadena and founded Ford’s Pest Control. By 1960, Richard Boyd launched Ford’s Chemical to formulate and sell pest control solutions to colleagues and the public. In 1976, he merged the two businesses into Ford’s Chemical and Service. Read more about the history in Pest Management Professional’s anniversary coverage in its July 2018 issue here.

CSI-Pest.com

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Sacramento CA

Liphatech: FirstStrike

Liphatech’s exclusive FirstStrike soft bait continues to help pest management professionals (PMPs) tackle an array of rodent challenges. FirstStrike is still going strong because it simply works. PMPs can be assured that they are using bait that demonstrates palatability and performance.

FirstStrike’s exclusive active ingredient, difethialone, an anticoagulant rodenticide, was invented by Liphatech. FirstStrike has a bait matrix that rodents will eat. It is ideal for rodent cleanouts and is also a good choice for lingering rodents, tough infestations or for everyday use. Even in very hot environments, FirstStrike will maintain its palatability and integrity.

Known as The Soft Bait Innovators, Liphatech also invented bromadiolone, the active ingredient in Resolv soft bait, and chlorophacinone, the active ingredient in Flatline soft bait – both anticoagulant rodenticides. All Liphatech soft baits are labeled for the control of Norway rats (Rattus norvegicus), roof rats (R. rattus) and house mice (Mus musculus).

FirstStrike is available in 10-gram pouches — as a case of four 4-pound bags, two 8-pound pails or one 16-pound pail — and 40-gram pouches in a 16-pound pail.

Members of Liphatech’s long-standing technical team have the experience to help PMPs troubleshoot the toughest problems with FirstStrike and other soft baits from Liphatech. Go online today to contact a Liphatech technical expert to learn more about FirstStrike and how it can help with a wide variety of rodent challenges.

About Liphatech

With U.S. headquarters based in Milwaukee, Wis., Liphatech is a worldwide manufacturer of pest control products. It is considered to be the developer of three of the industry’s active ingredients: chlorophacinone, bromadiolone and difethialone. The company was founded in France in 1946 io develop anticoagulants for the treatment of heart patients. It developed chlorophacinone in the 1960s and branded it as Rozol, a family of products that includes grain and pelleted products for field and structural use, and a tracking powder for use in and around structures. In the 1970s, Liphatech developed bromadiolone, its original second-generation rodenticide active ingredient.

The innovations continued with the opening of its U.S. facility in 1987. Research there and in Europe resulted in the discovery of difethialone during the late 1980s, with U.S. Environmental Protection Agency registration as an active ingredient in 1995.

Liphatech.com

 

 

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NPMA’s Women’s Forum strengthens member bonds

The National Pest Management Association’s (NPMA’s) Women’s Forum celebrates the contributions of women across the professional pest control industry. The time is meant to inspire self-discovery and build stronger bonds so we can work together to address industry challenges and make our communities healthier.

This year’s forum, which took place May 12-14 in Austin, Texas, included conversations on proven strategies to grow the industry — such as using key industry words when recruiting to attract women in other industries. It was refreshing to hear a national company report that one in four employees in its Pacific Northwest region are women, and they are consistently top performers.

There was also discussion about making organizations more supportive of women via policies and processes, which ultimately retains women in the industry. The event also included honoring an outstanding lineup of 88 Impact Award recipients, including Envu’s own Debbie Koufas.

As we navigate the complexities in our industry, remember an African proverb: “If you want to go fast, go alone. If you want to go far, go together.” As the premier sponsor of the Women’s Forum, we’re grateful to the NPMA for another spectacular gathering. We look forward to seeing everyone at PestWorld in October.

Award winner: FieldRoutes’ Michelle Ross presents Envu’s Debbie Koufas with an NPMA Impact Award for her 36 years as a research biologist. PHOTO: ENVU

Welcoming Attendees Envu’s In2Care key account manager, Harmke Klunder, presented the welcome keynote for the event. PHOTO: ENVU

Making a difference: There were 88 total recipients of the NPMA’s Impact Awards, sponsored by FieldRoutes. The awards honor and celebrate exceptional women at all levels within the pest management industry, in any role, including management, technical/service, sales or office staff. PHOTO: ENVU

Team Envu: Envu was well represented at the event. Back row, from left, are Harmke Klunder, In2Care key account manager; Tiffany Fremder, Envu CMO; Alea Pedroza, Envu area sales manager; Julie Groce, Envu MARCOM; Rebecca Wilkinson, Envu portfolio director; and Maria Miller, Envu area sales manager. Front row, from left, are Lisa DiDomenico, Envu area sales manager; Lissa Suzuki, Envu campaign activation manager, PPM; Jessica Rasmussen, Envu U.S. head of marketing activation; Chalese Lauer, Envu pricing lead; and Debbie Koufas, Envu research lead for PPM. PHOTO: ENVU

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Sacramento CA

Technicide: Summer Savings Bundle

IMAGE: TECHNICIDE

As summer heats up, pests like wasps, hornets, ants and spiders become more active — and more aggressive. Equip yourself with the best tools in the industry to stay ahead of the surge. Technicide’s Ultimate Pest Control Bundle includes everything you need to tackle high-season challenges with precision, speed and professionalism.

This bundle features the Exacticide Duster, our Telescopic Extension Pole (ideal for hard-to-reach nests), the Webster Duster Applicator, and the Bee Kit — your go-to for safely treating wasp and hornet nests at heights of up to 26 feet. Whether you’re servicing homes, businesses or tough outdoor jobs, this bundle gives you the flexibility and efficiency to do it all, without dragging a ladder around.

About Technicide

Technicide, founded in 1989 by third-generation pest management professional Jim Harper, has been helping pest management professionals (PMPs) take control of their work with smarter tools for over 35 years. Born from hands-on experience and driven by innovation, Technicide products are crafted to save time, reduce labor, and improve results in the field — all proudly manufactured in Heber City, Utah.

From the original Injecticide to the Exacticide, and now the Tech-Reach Bait Pro and Techni-Baiter, its tools are built to empower the professionals who protect our communities from pests every day.

Technicide.com

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Sacramento CA

Knowing how pesticides impact the target is key to understanding mosquito treatments

Dr. Jamel Sandidge, BCE

Nisus

Have you ever observed that even after a pesticide is applied for mosquitoes, they still fly into and land in the treated area, and even continue to bite people? Let’s explore why.

Knowing how the pesticides you use impact the target pests is key to understanding mosquito treatments so you can adapt application methods to your best advantage. Many “repellent insecticides,” as used in our industry, are not true repellents. A true repellent is active in the vapor phase, causing insects to move away from the source at a distance, and they do not require surface contact. When a mosquito flies into a true repellent zone, such as an aromatic botanical pesticide, it is immediately repelled by the vapor from a distance.

By contrast, synthetic pyrethroids, commonly used in mosquito control, are excitorepellents. For excitorepellents to work, insects must physically contact the treated surface, and the neurological effects take a few minutes to kick in. This fact also means mosquitoes may continue to enter treated zones because they only detect the pesticide after contact and after time has passed.

Adding a true repellent to your mosquito treatment or widening the coverage zone farther away from the structure can significantly reduce bites and callbacks by keeping mosquitoes farther away.

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Sacramento CA

New York City unveils next phase of ‘War on Rats’

Mayor Adams (in the white shirt) and New York City Rat Czar Kathy Corradi observe with city workers as the group launches a new $877,000 initiative to combat rats in New York’s 600,000 street tree beds. PHOTO COURTESY OF NEW YORK CITY HALL

New York City Mayor Eric Adams and members of the Adams administration have revealed the creation of new, specialized teams to address New York City’s rat population in city street tree beds.

“Today, we are embarking on a new era of urban pest management. Our administration is announcing a $877,000 investment to get rats out of 600,000 street tree beds across the five boroughs,” said Mayor Adams. “By cleaning up trash and hiring a team of experts to clear out burrows while caring for our trees, we are reclaiming public space, fighting rats and improving quality of life for all New Yorkers. Our administration continues to build on the work we are doing to end the dominance of trash and rats on our streets.”

The Adams administration will establish the teams and hire 12 new full-time staff to provide inspections and associated services. Before the formation of these teams, street tree beds had no dedicated mitigation or enforcement teams. In line with the Adams administration’s work to improve the quality of life for all New Yorkers, these new teams will work alongside property owners in making New York City clean and pest-free.

“Rats have historically exploited street tree beds as they sit at the cross-section of the private and public realm and are adjacent to food sources and travel pathways,” said Director of Rodent Mitigation Kathy Corradi. “Along with the tremendous efforts to clean our curbs and educate property owners, the Street Tree Bed Rat Mitigation program deepens the Adams administration’s commitment to creating a cleaner and pest-free New York City.”

The formation of these teams continues the city’s fight against rats. Last year, the Adams administration hosted its inaugural National Urban Rat Summit, which brought researchers and municipal rodent control experts together to share best practices to combat rat populations. (Read PMP‘s coverage of the event here.)

Through inspection and non-pesticide rat control methods, this new program will directly address more than 2,300 rat-related complaints that the city’s 311 hotline receives annually.

“New Yorkers love their tree-lined streets, and it’s our job to ensure that these vital green spaces remain healthy, clean and safe,” said Iris Rodriguez-Rosa, commissioner of the New York City Department of Parks and Recreation. “For too long, rats in street tree beds have gone unaddressed — undermining the hard work of both city agencies and local communities.”

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Sacramento CA

5 ways monitoring devices can improve your rodent control program

Make use of today’s technologies to optimize your rodent program. PHOTO: CHANAWAT PHADWICHIT / ISTOCK / GETTY IMAGES PLUS / GETTY IMAGES

In recent years, rodent monitoring technology has become a cornerstone of modern pest management. These devices provide data-rich insights, offering an edge in understanding rodent behavior, optimizing interventions and enhancing safety protocols.

This technology equips pest management professionals (PMPs) with insights that allow them to anticipate and address issues before they escalate. However, there are at least five additional — and perhaps less-obvious — ways rodent monitoring can help strengthen your rodent control service offerings.

1. Unraveling known habits and movement patterns.

Rodents are creatures of habit, often following consistent routes and routines. Rodent monitoring technology captures these movement patterns in real-time, including the time of day it occurs. This critical information allows PMPs to create a targeted, efficient approach
at each account.

2. Addressing bait shyness.

One of the most frustrating challenges in rodent control is bait shyness — when rodents avoid bait even in areas of high activity. Rodent monitoring devices reveal such scenarios by detecting presence without bait consumption. For example, technicians may find bait untouched but notice urine stains upon inspection, which unequivocally indicates rodent traffic.

The tendency to equate “no bait consumption” with “no activity” underscores the need to rethink training practices. By trusting the data provided by these devices, PMPs can adapt strategies for better outcomes.

3. Reducing false positives and building confidence in data.

Advancements in rodent monitoring technology have evolved to significantly decrease the instances of false positives. Despite this, skepticism among some technicians persists, as they occasionally disregard device data in favor of traditional methods. However, it’s important to recognize just how reliable these devices are today and adjust interpretations accordingly.

4. Linking activity to environmental factors.

Rodent infestations often correspond to weather changes and other external pressures. Monitoring devices allow PMPs to correlate sudden spikes in rodent populations with events such as heavy rain or extreme temperatures. In fact, most cases of increased activity trace back to pressure originating outside the building. PMPs can validate these patterns by placing devices in outdoor areas, identifying exclusion opportunities and closing gaps before they become entry points.

5. Enhancing safety and access.

Placing rodent monitoring devices in hard-to-reach locations reduces the need to climb ladders or enter hazardous areas unless necessary. This improves safety profiles and streamlines monitoring efforts, allowing PMPs to focus on high-value tasks without compromising their well-being.

By integrating monitoring technologies into your rodent management strategy, you gain a comprehensive understanding of rodent behavior and elevate the efficacy, safety and sustainability of your operations. Let’s move beyond outdated training mindsets and fully harness the potential of these devices; the future of pest control depends on it.

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PMPs invited to share cockroach control expertise

PHOTO: © GENE WHITE

If you’re a pest management professional (PMP) who successfully offers cockroach management services, you’re invited to take Pest Management Professional’s (PMP’s) latest survey.

We’re interested in hearing about the account types you service, your most prevalent species, your 2025 outlook for your services, how you overcame your most challenging cockroach infestation, the factors that drive your cockroach management business, and more.

Tell us all about it by taking our 2025 Cockroach Management survey.

We will compile the results in our 2025 Cockroach Management Supplement, which will appear in PMP’s October issue, so you can discover how your pest control colleagues’ cockroach management business has been, too. Plus, your comments may be included in our exclusive coverage.

Look for the survey takeaways on mypmp.net, as well as in the upcoming October issue of the magazine. Digital editions of PMP magazine currently are available to everyone — no subscription needed.

To thank you for your time, you will be entered in a drawing to win:

• $50 gift card (1 winner)
• $25 gift card (2 winners)

Please don’t wait to share your thoughts; take our Cockroach Management survey now! Thank you in advance for providing your feedback and sharing your expertise.

Photo: PMP

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Sacramento CA

Technical team makes learning about research fun

”Bugbytes” is hosted by Dr. Michale Bentley, Laura Rosenwald and Ellie Sanders. List on Apple Podcasts, Spotify, iHeart and Overcast. LOGO: BUGBYTES

The National Pest Management Association’s (NPMA’s) “BugBytes” podcast aims to educate listeners by sharing, and more importantly, summarizing, research papers and science news so they are easier to understand.

Dr. Michael Bentley, BCE, NPMA’s VP of training and technical services, hosts the monthly, hour-long podcast. He and his co-hosts — Laura Rosenwald, BCE, associate director of education and training; and Ellie Sanders, BCE, manager of technical services — have five minutes to succinctly explain their favorite pieces of research for their special guest, who declares the entomologist who did the best job the winner. The reward is the legendary BugBytes World Championship Podcasting Belt, which the winner keeps until the next episode.

During the “BugBytes” live recording at PestWorld 2024 in Denver, Colo., Dr. Michael Bentley presented co-hosts Ellie Sanders and Laura Rosenwald with a specially designed BugBytes World Championship Podcasting Belt. The live podcasts have been held at PestWorld since 2021, and audience members are eligible for continuing education units. PHOTO: NPMA

The podcast gives the NPMA’s entomologists a platform for educating with research, as the pest control industry is constantly evolving with new challenges.

“New invasive species get introduced, existing pests develop resistance to existing tools or methods of control, and many pests are expanding their range into new regions,” Dr. Bentley says. “Pest control research is what gives our industry the answers to keep professional applicators one step ahead of the curve in the constant battle to protect people, food, and property against pests.”

“BugBytes” aims to communicate complicated information in an uncomplicated and fun way. Dr. Bentley hopes listeners tune in because the podcast is educational and enjoyable. “We try not to take ourselves too seriously,” he says.

Evolving format

After a brief stint as the sole host, Dr. Bentley added cohosts because the NPMA team works well together.

“We changed the format from me interviewing a scientist to the three of us competing against one another,” he says.

Each host finds a favorite article or published research from the past few months, and then figures out a way to present in five minutes the research and its outcomes to the episode’s guest, who does not have a strong science background but is from the professional pest control industry.

“It adds the challenge of how our guest is scoring us in how well we translate something that is — no offense to scientists out there — probably pretty dry and boring,” Dr. Bentley says. “Each of us has five minutes, and we’re competing to see who does the best to translate that science information into something enjoyable for our guest.”

Enjoyable education

“BugBytes” also helps the NPMA achieve its goal of providing educational content to its members in all formats: books, podcasts and virtual training courses.

“Whatever your preferred medium of education is, we’ve got something for you,” Dr. Bentley says. “This podcast is easy to listen to within that windshield time as you’re going from service to service, or on your commute to and from work.”

A companion blog is available online.

“Each post has a full write-up of every publication reviewed in the podcast episode, along with a link
to the published research article,” he explains. “If anybody wants to read the research and a more detailed description, we provide that, too.”

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Sacramento CA

Envu: Aerosol Summer Savings Program

IMAGE: ENVU

Envu is making it easier for pest management professionals (PMPs) to save during the height of the busy season this summer with its Aerosol Summer Savings Program. Save on the expanded innovations portfolio, which includes the new Suspend Contact & Residual Aerosol, D-Force insecticide and CB-80 insecticide. 

“Summer months are when pest pressures peak, and we want to be certain PMPs have the right tools, like aerosol solutions, to fight the fight,” said Gokhan Vergon, head of pest management and public health at Envu. “When conducting treatments for PMPs, time is critical — they can’t afford to waste it on measuring, diluting or mixing. They want to be able to apply treatments only where needed and move on quickly. Ultimately, they seek an efficient solution that makes pest elimination faster and easier without sacrificing precision — because accuracy directly reduces callbacks.”

PMPs can save on the Envu line of aerosols, which are designed to tackle any pest challenge in hard-to-reach places, reducing callbacks. The solutions don’t require measuring, diluting or mixing, ensuring technicians accurately apply when on-site. The summer savings program includes: 

• NEW Suspend Contact & Residual Aerosol: Long-lasting residual control for up to 18 months against German cockroaches and Argentine ants. Suspend Contact & Residual Aerosol features the fast action of pyrethrin, providing quick knockdown for immediate results in as little as 30 seconds. 
• D-Force insecticide: A broad-spectrum, crack-and-crevice residual aerosol solution for the effective control of more than 40 pests. D-Force insecticide contains the active ingredient deltamethrin, a synthetic pyrethroid with residual proven to last up to eight weeks.
• CB-80 insecticide: Known by the industry for its premium flushing and contact aerosol formulation, CB-80 insecticide provides rapid knockdown and kills cockroaches and 20 other pests. Its innovative formula features an 8:1 synergist to pyrethrin ratio, making the pyrethrin work faster.

Dynamic Rewards

The new program from Envu is designed as an exclusive rebate program that rewards ongoing purchases of Envu pest control products through December 2025. Dynamic Rewards allows customers to earn rebates automatically based on their spending. The program features a tiered system where the total base rebate earned determines a multiplier, increasing the overall rebate amount as purchase volumes grow.

Envu-Rewards.com

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Sacramento CA

Registration open for WorkWave’s 2026 Beyond Service User Conference

GRAPHIC: WORKWAVE

WorkWave opened registration for its 2026 Beyond Service Customer Conference, which will be held Feb. 1-4, 2026, at the Hilton Anatole in Dallas, Texas.

“At WorkWave, we know that the work our customers perform every day is essential in keeping the world safe, clean and beautiful,” said CEO Kevin Kemmerer. “Our mission is to support and provide value to our customers by not only delivering innovative software and fintech solutions, but also creating an event experience where they can learn, grow and be inspired.”

Kemmerer, joined by WorkWave CPO Robbie Hobbs, CTO John Phelan and others, will headline the Beyond Service stage. They will deliver insights into the company’s software, the roles of data and artificial intelligence (AI) in its products, the importance of fintech in field service and overarching industry trends relevant to all WorkWave customers.

WorkWave also revealed Shawn Kanungo as this year’s keynote speaker. Kanungo is an innovation strategist and bestselling author, who has emerged as a voice on innovation and generative AI.

“AI is going to transform jobs across all industries, including those in field service, and it is absolutely crucial that these industries realize the full potential and benefits of this technology if they want to grow and outperform their competitors,” said Kanungo. “I’m thrilled to be speaking at the Beyond Service Customer Conference and cannot wait for the opportunity to share my knowledge with WorkWave customers and help them bring the best in technology to their business.”

Other highlights for the 2026 conference include:

• Product bootcamps for every skill level.
• Thought leadership sessions that address industry challenges.
• Product-specific sessions to empower customers with the knowledge to master their software.
• Opportunities for 1:1 meetings with product experts.
• Networking events with industry peers and nightly entertainment.

Early bird pricing for the 2026 Beyond Service Customer Conference starts June 23 and ends Aug. 31. Visit here to learn more about the event and register.

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Sacramento CA

Why proper mixing is important to a successful mosquito treatment

Tommy Powell

MGK

Like every application in pest control, proper mixing is just as important to a successful mosquito treatment as proper application. Most preventive mosquito treatments use some type of backpack mist blower. For the best mixing results, use a separate designated container and do not mix directly into the backpack tank.

If you do need to mix product directly in the tank, follow these best practices to avoid misapplications and product issues:

• Follow label instructions. Never pour product into a dry tank.
• Avoid pouring directly over the gravity-fed hole at the bottom of the tank that leads to the wand.
• Agitate the tank while adding product to help ensure proper mixing.
• Keep the wand angled vertically while adding product to prevent premature product flow into the tube. If the wand is left pointing downward, water and product may enter the gravity-fed tube before it is fully mixed.
• Finish by adding the remaining water after mixing.

Now your tank is ready — and so are you.

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Sacramento CA

Benefits from building a referral network

PHOTO: NADEZHDA BURAVELVA / ISTOCK / GETTY IMAGES PLUS / GETTY IMAGES

When you think about sales in pest control, your mind probably goes straight to knocking on doors, making cold calls, following up and doing that all-important first inspection. But there’s one powerful sales tool that often gets overlooked: referrals.

Now, before you stop reading, roll your eyes and mutter, “I’m not a salesperson,” let me stop you right there. Every technician, manager, customer service representative or owner who interacts with a customer is in sales, whether you like it or not. But the good news? Referrals are the kind of sales you earn by building trust, not by pushing your services.

Getting started

The beauty of referrals is that they come pre-loaded with trust. When a current customer or business owner sends someone your way, they’ve already done the hardest part of the sale for you: building credibility. That potential client is more likely to say “yes” to your services because someone they trust gave you the thumbs up.

So, who should be in your referral network? Think local and think practical.

Real estate agents and property managers are golden. They encounter homes that need pest control services before closing or occupancy. Partnering with them can lead to a steady stream of leads, especially if you position yourself as a reliable pest management professional who gets the job done right and fast. If they trust your work, they’ll recommend you when their customers mention insects or rodents.

Maintaining momentum

Networking is a two-way street. You must give before you get. Refer your business network with other customers when appropriate. Drop off a box of donuts at a property manager’s office and remind them you’re just a text or phone call away — because everyone remembers who sent them donuts.

Building a referral network isn’t complicated. It just takes consistency, a little hustle and a lot of authenticity. Be visible, be helpful and follow up regularly without being pushy. Over time, you’ll turn handshakes and casual chats into a pipeline of steady, prequalified customers who are ready to say yes.
Your referral network will be like an evergreen sales system. It will work quietly in the background, feeding you leads and building your reputation without extra ad spend or constant cold calls.

So, if you feel like your sales are stuck in neutral, maybe it’s time to shift gears. Start connecting, start referring and start building relationships that lead to results.

More from Brusca

• Why continuous training is key to better pest control
• 4 strategies for closing sales with confidence
• Leverage digital tools to stay ahead of the competition
• 5 ways to sharpen your pest identification skills
• Make learning and collaborating a 2025 goal

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Sacramento CA

BASF: Ridesco WG Insecticide

IMAGE: BASF

When speed and impact are critical, Ridesco WG Insecticide provides the rapid response needed to overwhelm a wide range of pests, including spiders, large cockroaches, earwigs and other occasional invaders. This latest innovation from BASF features a quick-release formulation, resulting in swift impact and visibly reducing pest populations.

Through the combination of two trusted active ingredients (AIs), alpha-cypermethrin and dinotefuran, Ridesco WG Insecticide is the reliable option for cleanouts, initial services, touch callbacks or when a customer is preparing for an important event. It’s a dry formulation with a versatile label that allows for use outdoors, on- and off-structure, and indoors, including food-handling areas. With one simple rate, Ridesco WG Insecticide can be applied using any hand-held, backpack, or truck mounted sprayer equipment. Mist blowers can also be used to treat hard-to-reach areas. Use as a spot, band, crack and crevice, and void type of application. Customers will appreciate the noticeable impact this rapid-response heavy hitter will have on their properties, the company says.

About BASF

BASF Corp., headquartered in Florham Park, N.J., is the North American affiliate of BASF SE, Ludwigshafen, Germany. BASF has approximately 16,000 employees in North America and had sales of $25.7 billion in 2022.

BASF creates chemistry for a sustainable future by combining economic success with environmental protection and social responsibility. More than 110,000 employees in the BASF Group contribute to the success of its customers in nearly all sectors and almost every country in the world. BASF’s portfolio is organized into six segments: Chemicals, Materials, Industrial Solutions, Surface Technologies, Nutrition & Care and Agricultural Solutions.

PestControl.basf.us

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Sacramento CA

Treating mosquito infestations effectively is crucial in protecting public health

Desiree Straubinger, BCE, CP-FS

BASF

Mosquitoes can transmit illnesses such as malaria, dengue and Zika virus. For pest control companies, treating mosquito infestations effectively is crucial in protecting public health and ensuring client satisfaction.

A thorough inspection is the first step in any pest control program. Identify potential breeding sites such as stagnant water bodies, gutters, birdbaths, water-collecting debris such as tires, plants such as bromeliads that hold water, and unkempt lawns. Most mosquito species lay their eggs in stagnant water, so eliminating these sources is paramount.

Adopt an integrated pest management (IPM) approach, combining chemical treatments with environmental management and biological control. Reduce adult mosquitoes with liquid residual treatments via fogging, misting or spraying. Be sure to treat the undersides of leaves where mosquitoes rest by agitating the leaves with your sprayer or using a powered mist blower.

Larvicides target mosquito larvae before they become adults. Common larvicides include bacterial insecticides, insect growth regulators (IGRs) and surface films.

The most important part of a mosquito program is to educate your clients. Inform them of simple preventive measures they can take to reduce mosquito breeding grounds around their property. Client cooperation combined with treatment will increase the ability to eliminate mosquitoes on their property.

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Sacramento CA

People in the news: Hirings and promotions from Arrow, Truly Nolen and AMGUARD

Arrow Exterminators promotes team member to senior vice president of sales

Jason Crew

Atlanta-based Arrow Exterminators recently promoted Jason Crew to senior VP of sales. In his new role, he serves as a key member of Arrow’s executive team and works to drive strategic initiatives and oversee the company’s sales performance goals across all regions.

Crew joined Arrow in January 2024 as vice president of corporate operations, bringing with him more than 25 years of experience from GE Healthcare.

“Jason’s strategic mindset, leadership experience, and passion for excellence make him an outstanding fit to lead our sales organization,” said Emily Thomas Kendrick, CEO of Arrow Exterminators. “We are confident that under his leadership, Arrow will continue to reach new milestones.”

Truly Nolen promotes 2 longtime employees

Dan Rhodes and Jesse Gouchie

Truly Nolen Pest Control, based in Tuscon, Ariz., promoted Dan Rhodes to people development division support specialist.

“Dan’s ability to teach others, maintain consistency while multi-tasking, and provide team members with assistance as needed made him a natural choice for his new position,” said Justin Wichman, people development manager. “I know he will continue to assist team members any way he can, and I am glad he is on our team.”

Rhodes joined Truly Nolen in March 2014 as a swing technician, primarily focusing on termite and rodent work.

His new responsibilities include helping the people development division on the administrative side, continuing to develop team members in the field, continuing to teach many of the company’s basic and advanced training classes and adding Pathway to Leadership programming to his array of teaching.

“I am most excited about the opportunity to help teach and train all of our partners across the country and help guide them on their way to being successful,” said Rhodes. “My favorite thing about working for Truly Nolen is knowing we create new positions all the time so I never feel like I have to settle into any one particular role and stay motivated learning all aspects of the business as I never know where I might end up with the company in the future.”

Truly Nolen also promoted Jesse Gouchie to operations manager of the company’s service office in East Tucson, Ariz.

“Jesse’s nearly two decades of managerial experience and success in the retail industry along with his ability to develop other team members made him the perfect choice for his new position,” said Desi Rodriguez, Truly Nolen’s senior district manager for Tucson and Southern Arizona. “I know he will do a terrific job helping our East Tucson team members reach new heights and I am glad he is a member of our team.”

Gouchie joined Truly Nolen in January 2024 as a manager-in-training. His new responsibilities include helping the service office continue to maintain visibility with the local East Tucson community and working to instill the company’s core values throughout his team.

“I am most excited about helping develop team members that win together and grow as a team. Building and developing successful teams has always been a passion of mine,” said Gouchie. “My favorite thing about working for Truly Nolen is every day is different and every customer is different. I enjoy problem solving and building solutions that help make our customers happy.”

AMGUARD hires industry veteran for Midwest sales

Eric Ham

Eric Ham joined AMGUARD as Midwest technical sales manager. His structural pest control territory includes Kentucky, Ohio, Indiana, Illinois, Michigan and Tennessee. Ham most recently was the key account manager for the Midwest and South regions with FMC Professional Solutions.

Prior to that, Ham served as a marketing specialist with FMC for nine years. Ham also has experience with Nisus Corp. and FORSHAW. He holds a bachelor’s degree in agriculture – entomology from the University of Kentucky. Ham is a certified applicator in Kentucky and Ohio and holds a pest control license in Kentucky. He reports to Ryan Klein, AMGUARD director of sales.

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Sacramento CA

Community involvement ensures festival keeps flying high

Bobby Jenkins (right), with his granddaughters and daughter and son-in-law (left). PHOTO: BOBBY JENKINS

On April 5, the 97th Annual ABC Kite Fest took place in Austin, Texas.

This incredible event has become an Austin tradition and a true treasure for generations of Austinites. Established in 1923 by a service organization called the Exchange Club of Austin, this amazing festival is now put on and owned by my company, ABC Home & Commercial Services.

For many years, I had searched for a community event that my company could put on and own. About 15 years ago, I was approached to be a sponsor of the Zilker Park Kite Festival. This small, local festival had a rich history and was put on and owned by the Exchange Club. We agreed to be a sponsor, and from there, the relationship between the Exchange Club and ABC began to grow.

Expanding role

The Exchange Club would organize and put on the festival, and ABC paid a sponsorship fee and provided volunteers to help put on the event. This was the formula for several years until the Exchange Club asked whether ABC would be interested in owning and being responsible for the continuation of this iconic event.

I jumped at the opportunity, believing this event was good for our community, families and ABC. We signed an agreement to establish The Friends of The ABC Kite Festival, which has board members from the Exchange Club, ABC and community leaders. The contract is between ABC, the Exchange Club and the City of Austin as we hold the event in Zilker Park — Austin’s “Central Park” downtown.

ABC Kite Fest continues to be a remarkable event, with an attendance of between 40,000 and 60,000 people. The sky is filled with kites flown by people of all ages.

ABC Kite Fest had a special area designated for selfies and photos. PHOTO: BOBBY JENKINS

Family-friendly fun

The kite contest is the oldest and most cherished tradition at the festival. We have several kite categories for children and adults, including largest, smallest, highest-flying and most unusual kites. There’s even a 50-yard dash for children while flying their kites. Local TV personalities judge the contests.

We also added MossFest, a concert for children named to honor my first grandchild. Moss Pieratt passed away 11 years ago at the age of 15 months, and his death is categorized as sudden unexplained death in childhood (SUDC). This simply means we don’t know what caused his death. We have a separate stage in the park for MossFest and bring in artists specializing primarily in children’s music. It’s a perfect addition to ABC Kite Fest and something we all look forward to each year.

Other activities at ABC Kite Fest include the Children’s Zone, where we have dozens of bouncy houses, rock wall climbing and face painting. There also is a Pet Zone, where attendees can bring their pets and let them play in a fenced area with a pet obstacle course.

The Kite Showcase is always a crowd favorite, as we bring in professional kite flyers to fly unique, giant kites on the showcase field. Seeing these beautiful giant kites against the backdrop of our incredible downtown is genuinely spectacular.

Another of our favorite attractions each year is the fantastic local food trucks that provide our attendees with unique and fabulous food options. We generally have about 30 food trucks that pay a fee to attend and then sell their food to the public. The variety and quality are something people look forward to each year.

We also have the Highflyers Club, where attendees can purchase a VIP experience that includes parking, breakfast and lunch, along with a designated area to watch all the activities and hang out. This is one of the ways we have tried to monetize the event over the years.

Keeping it free

One of the key components of ABC Kite Fest is that it’s a free event. Everyone is welcome; seeing so many people enjoying a spring day in the park is beautiful. Of course, putting on a free event for over 50,000 people presents its challenges. We must provide parking, bus transportation, police, EMS and porta-potties. The list goes on and on with all that needs to be in place for an event like this.

To help us manage all the different requirements and details, we hired Mueller Scott Concepts, a production company experienced in putting on festivals in Austin. They provide day-of management, logistics and operations and are incredible at organizing big events.

To help offset costs, we sell corporate sponsorships to different aspects of ABC Kite Fest. For example, PNC Bank sponsors the MossFest stage, Texas Mutual Insurance sponsors the Highflyers Club, HEB sponsors the Kite Contest and Texas Children’s Hospital sponsors the Kids Zone. We also sell several packages to companies that want a tent at the festival.

Every year, when ABC Kite Fest is over, we hope to have taken in more money than we have spent. We then donate the proceeds to our two beneficiaries: the Moss Pieratt Foundation and Communities in Schools. It’s an extra-special part of ABC Kite Fest when we make a check presentation to these two wonderful nonprofits.

Our hosting of ABC Kite Fest benefits us and our community because so many people appreciate this free, family-friendly event year after year. I like to think of the festival as our gift to the community, and I hope it will continue for another 97 years.

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Sacramento CA