Thermal-Acoustic-Pest Control (TAP) Pest Control Insulation is the only product registered with the U.S. Environmental Protection Agency (EPA) to help prevent and eliminate 21 potentially destructive and disease-transmitting pests from entering homes. It also holds Energy Star and UL classifications, ensuring thermal efficiency throughout the year.
Pest management professionals who offer TAP Pest Control Insulation report great success and have built client loyalty as trusted pest management providers in their area. In addition to the product, the Pest Control Insulation (PCI) team offers sales and installation programs and access to exclusive content, tools, equipment and maintenance support at no additional cost.
About Pest Control Insulation
Pest Control Insulation (PCI) is a Lula, Ga.-based distribution company focused on blended, customized insulation products, accessories and equipment for sale to the pest control industry. As the manufacturer of TAP insulation, PCI’s national customer base includes some of the largest pest control services companies in the country. In 2023, PCI generated approximately $24 million of revenue. It is now a brand of TopBuild Corp.
On Thursday, Nov. 20, Veseris is hosting Matthew Remmen, senior technical market development manager at Envu. Included in this webinar will be information about how to strengthen margins while delivering greater value to customers with the latest pest management innovations and market insights for 2026. Highlighting new research on Barricor EMC, acquisitions of In2Care and Scion, and proven strategies to expand mosquito and general pest programs for growth.
Austin, Tex.-based Veseris is a leading distributor and service partner for the pest management, public health, and environmental science industries. Veseris provides pest management professionals with a range of tools and training resources designed to help grow businesses and deliver greater value to customers.
About Envu
Envu was founded in 2022, built on years of environmental science experience, for the purpose of advancing healthy environments for everyone, everywhere. Envu offers dedicated services in professional pest management, forestry, ornamentals, and more. The portfolio of the Cary, N.C.-based manufacturer consists of more than 180 trusted and well-known brands. Envu employs more than 900 people, operates in 100 countries, and has four global innovation hubs.
Tyro Group has announced the acquisition of Houston, Tex.-based EnviroSMART Multifamily Pest Solutions, a leading provider of environmental and pest control services. This marks a major milestone for Tyro Group as its first acquisition outside of Europe, signalling the company’s expansion into the U.S. market and reinforcing its commitment to building a group of carefully selected, high-performing, customer-focused pest control businesses.
Founded in 2009, EnviroSMART has earned a strong reputation for its dedication to delivering exceptional service to multifamily property customers across Texas.
Svein Olav Stolen, CEO of Tyro Group, said in a release, “We are thrilled to welcome EnviroSMART into the Tyro Group family. Expanding into the USA is a major milestone for us and partnering with EnviroSMART makes this step even more exciting. Their professionalism, culture and outstanding customer service mirror our own values and make them the perfect partner as we grow our international presence.”
The partnership will enable EnviroSMART to leverage Tyro Group’s network-wide support, operational expertise and investment capabilities to enhance its growth and service offerings throughout the United States.
John Weigel, founder of EnviroSMART, said in a release, “Joining Tyro Group provides an incredible opportunity for EnviroSMART to continue growing while maintaining our focus on delivering high-quality pest management. We’re excited to be part of a global group that shares our passion for service excellence.”
The acquisition strengthens Tyro Group’s mission to unite leading pest control companies under one collaborative banner, driving innovation, quality and customer service excellence. The Aust Group acted as the exclusive advisor to EnviroSmart on the transaction.
About Tyro Group
Tyro Group is a leading pest control company in Europe, operating in seven countries with particularly strong market positions in the UK, Norway and Germany. We bring together the best local entrepreneurs and teams delivering the highest levels of service quality in the market. By combining operational expertise, long-term investment and shared best practices, Tyro Group is raising standards and driving innovation across the pest management industry.
About EnviroSMART Multifamily Pest Solutions
EnviroSMART is a US-based pest control company committed to delivering safe, effective and high-quality pest solutions. Known for its customer-first approach and strong culture, EnviroSMART has become a trusted name in professional pest management across Texas.
Pest management professionals (PMPs) are facing one of the most dynamic and challenging eras in rodent control. Urban redevelopment continues to disturb long-established rat habitats, driving rodents into new areas and increasing their interactions with people. In rural zones, shifting land use — from agricultural to residential or industrial — has similarly displaced rodent populations, concentrating them where traditional control methods often fall short. Add in the effects of warmer climates, which extend breeding seasons and accelerate reproduction cycles, and the result is a perfect storm of persistent infestations that are harder than ever to contain.
These pressures are prompting PMPs to evolve their strategies and adopt solutions that deliver long-term population management without compromising safety for people, pets, or the environment.
That’s where Evolve Rat Birth Control from SenesTech is making its mark. Instead of reacting to infestations after they’ve exploded, Evolve Rat addresses the core driver of rodent population growth: reproduction itself. As the first and only U.S. Environmental Protection Agency (EPA)-designated minimum-risk fertility control solution for rats, the company says, Evolve Rat represents a new era in integrated pest management (IPM).
Formulated as a highly palatable, food-grade soft bait, Evolve Rat seamlessly integrates into existing programs and complements traditional tools. It’s a non-lethal, science-driven approach that helps PMPs reduce infestations sustainably — achieving measurable, lasting impact while aligning with growing environmental and public health expectations.
In a world where rodent pressures are intensifying, Evolve®Rat Birth Control gives PMPs the power to stay ahead of the curve — managing rodents smarter and more effectively than ever before.
SpringGreen offers pest management professionals (PMPs) a unique opportunity to expand their operations, become a responsible certified applicator, or sell their business to a trusted, growing brand in the lawn, pest, and tree care industry.
As a leading provider of integrated services, SpringGreen allows PMPs to diversify by adding complementary services like lawn care and tree maintenance, which can increase customer retention and create new profitable recurring revenue streams. With SpringGreen, you gain access to a proven business model, industry-leading technology, national buying power and extensive operations, sales, and marketing support.
If you’re considering selling, SpringGreen offers competitive buyout options, ensuring your legacy continues while providing you with the freedom to explore new opportunities.
Whether you’re looking to expand or transition out of the business, SpringGreen is positioned to be an ideal partner for long-term success.
About Spring Green
Founded in 1977, SpringGreen offers lawn, tree and pest services to more than 7,500 communities nationwide.
TOP: Hasaan McIntyre, Douglas DeVincentis, Scott Dunsworth BOTTOM: Edward Lannigan, Scott Haas
Key takeaways
Charlotte, N.C.-based Aruza Pest Control, a rapidly growing provider of residential and commercial pest management solutions, announced several branch management appointments as the company continues its multi-state expansion across the Carolinas, Florida and Texas.
These new leaders bring decades of industry experience and proven records of operational excellence, team development and customer service leadership — aligning with Aruza’s core values of accountability, integrity, humility, kindness and gratitude.
Michael Haas — Branch manager, Orlando, Fla.
Michael Haas joins Aruza as branch manager for the Orlando market. With more than 30 years in pest control leadership at Terminix and Massey Services, Haas has built a career defined by operational efficiency, team mentorship and customer retention. He is a certified operator in Florida with credentials in General Household Pest, Termite/WDO and Fumigation services. He holds AIB and University of Florida Master certifications in both general pest and termite management.
Scott Dunsworth — Branch manager, Dallas, Tex.
Based in Dallas, Tex. Scott Dunsworth brings over 14 years of pest control leadership experience, including his most recent tenure as branch operations manager for Orkin. A U.S. Army veteran and two-time Modern Army Combatives champion, Dunsworth is recognized for driving profitability, safety and employee engagement across his teams.
Hassan McIntyre — Branch manager, Charlotte, N.C.
As the new Charlotte branch manager, Hassan McIntyre brings more than 20 years of sales and operations experience spanning branch, regional and national roles. Most recently serving as regional sales & operations manager for Safety-Kleen/Clean Harbors, McIntyre oversaw multi-state operations exceeding $60 million in annual revenue. He is known for aligning compliance, profitability and team culture — ensuring safe, efficient and customer-focused service delivery.
Edward Lanigan — Branch Manager, Houston, Tex.
Edward P. Lanigan joins Aruza with over two decades of executive experience in pest control operations, including leadership roles at HomeTeam Pest Defense, Orkin and as Owner of On Target Pest Control in Houston. Lanigan’s career highlights include leading major turnarounds at multiple branches, driving double-digit revenue and EBITA growth and significantly improving both employee satisfaction and customer loyalty. He holds multiple state pest control certifications, including Texas and Florida and is an Associate Certified Entomologist.
Douglas (Doug) DeVincentis — Branch Manager, Smithfield, N.C.
Doug DeVincentis joins Aruza as branch manager for the newly established Smithfield, NC branch. He brings over a decade of leadership experience from Bug Out, where he most recently served as district manager. DeVincentis is recognized for his team-first leadership style, operational discipline and commitment to creating a positive customer experience that reflects Aruza’s values-driven approach to service.
Josh Langdon, CEO of Aruza Pest Control, said in a release, “These appointments reflect the next phase of Aruza’s commitment to operational excellence and local leadership. Each of these leaders brings a wealth of experience and a shared passion for developing people, serving customers and growing with integrity. Their leadership will help strengthen our foundation as we continue to expand across the Carolinas, Florida and Texas.”
Justin Bellet, Aruza’s chief operating officer, added, “Our continued success depends on the strength of our branch leaders. These new appointments bring proven experience and the servant-leadership mindset that defines Aruza’s culture. Each of these individuals embodies our core values and will play a pivotal role in enhancing our service quality, supporting our teams and creating long-term value for our customers.”
About Aruza Pest Control
Aruza Pest Control is a values-driven, locally rooted, rapidly growing pest management company dedicated to protecting families, homes and communities from unwanted pests. With 10 branches across North Carolina, South Carolina, Florida, and Texas, Aruza has built a reputation for providing reliable, effective pest control solutions for every season. Aruza is a QualityPro-accredited company, and one of only 300 companies nationwide that are GreenPro-accredited, which practices the most green and eco-friendly pest control methods.
The New England Pest Management Association (NEPMA) PestVets Unit has launched its third annual clothing drive to benefit Liberty House in Manchester, N.H., which provides substance-free housing and support to homeless and struggling veterans. The drive runs from Oct. 1, 2025, through Dec. 12, 2025.
PestVets is collecting new underwear, socks, T-shirts and sweatpants in all sizes for both men and women. Donations can be dropped off at any SiteOne location in New England or with industry distributor Forshaw, which will also collect items during their regular delivery routes.
Kelley Altland, chair of the New England PestVets Unit, said in a news release, “Each donation offers comfort and dignity to a veteran working to rebuild their life. We’re proud to continue supporting Liberty House and the veterans they serve.”
About Liberty House
Liberty House helps veterans overcome challenges such as substance misuse, housing insecurity and unemployment through its 4-Step Program: Recovery, Wellness, Employment and Transition to independence. In addition to housing, Liberty House supports hundreds of community veterans with food, clothing and transportation assistance.
About PestVets
PestVets is a National Pest Management Association (NPMA) initiative to recognize military Veterans in the pest control industry and raise awareness of opportunities in the pest control industry for transitioning Veterans to employment.
Despite facing challenges from unpredictable weather and rising costs, pest management professionals (PMPs) are entering 2026 with a decidedly positive outlook. According to Pest Management Professional’s 2026 State of the Industry survey, PMPs rate their optimism for the industry at an impressive 4.32 out of 5 stars, with 91 percent expressing optimism—a six-point increase from the previous year. This confidence reflects an industry that is prepared to adapt, innovate, and thrive.
IMAGE: PMP STAFF
A look at the modern PMP
Our 2026 survey, answered primarily by company owners and presidents, provides a clear snapshot of the businesses shaping the industry. The data reveals that a significant portion of the industry consists of small- to mid-sized operations poised for growth.
Number of employees:
1 to 10 employees: 52%
11 to 25 employees: 22%
26 to 100 employees: 16%
More than 100 employees: 10%
Fleet size:
1 to 10 vehicles: 58%
11 to 25 vehicles: 24%
26 to 100 vehicles: 14%
More than 100 vehicles: 4%
Expert insight: Planning breeds confidence
PMPs report that careful planning and a readiness to pivot are essential business strategies. While factors like weather and inflation are uncontrollable, industry leaders remain confident in the market’s stability.
“In southwest Oklahoma and northern Texas, we have had an unusually wet summer, which will cause an explosion of the common pest populations next season,” says Chad Highley, owner and CEO of Environmental Pest Control in Lawton, Okla. “Due to the historic trends of being a ‘recession-proof’ industry, I do not foresee much impact from economic shift, if any at all.”
This sentiment is echoed by others who see opportunity in every challenge. “Unpredictable weather—from record rainfall in some regions to heatwaves elsewhere—will drive higher pest activity,” notes Jade Curtis, a supervisor at Guaranteed Bug Control in Longview, Texas. “That means more service calls, particularly for termites, mosquitoes and rodents, which directly benefits companies ready to respond quickly and effectively.”
Others stress the importance of communicating the value of professional services. “Our industry is resilient, necessary and innovative,” says Andy Shrawder, owner of Hershey Termite and Pest Control in Hershey, Pa. “As an industry, we need to work together to continue to highlight the benefits of professional pest management.”
The consensus is clear: the pest control industry is on solid ground. PMPs who stay attuned to market demands and adapt to change are well-positioned for another year of success. By investing in training, planning for contingencies, and evolving their strategies, companies can continue to turn challenges into opportunities for growth.
PHOTO: VISUALSPACE / E+ / GETTY IMAGES
Explore the full 2026 State of the Industry Report
This article is the central hub for our comprehensive look at the year ahead. Dive deeper into the data and expert analysis in our complete 6-part series:
1. Retention strategies
PMP Data: Strategies for Employee and Customer Retention in 2026 This article provides actionable advice on two of the biggest pain points for PMP owners: your team and your clients.
2. Top pest trends
2026 Top Pests: Which Pests Will Generate the Most Revenue? This data-rich article is a high-value SEO asset that will rank for “top pest” keywords.
3. Revenue and profit
2026 Revenue & Profit Projections for the Pest Control Industry Pure business data for our PMP Decision-Maker audience. This content speaks directly to their “Growth” motivation.
4. Service offerings
2026 Service Offering Trends: What Are PMPs Adding to Their Lineup? This article provides a clear roadmap for PMP owners looking to expand their service offerings and increase revenue per customer.
5. Purchasing and budgets
2026 PMP Purchasing Plans & Budget Projections A perfect “Bottom Line” article that gives owners peer data to benchmark their own purchasing plans.
6. Obstacles and opportunities
2026 Pest Industry Obstacles & Opportunities This article clearly outlines the strategic landscape, from rising costs to new growth opportunities, for 2026. With expert insights and data-driven analysis, PMP owners can stay ahead of the curve and navigate potential challenges while maximizing growth.
While pest management professionals (PMPs) are optimistic about 2026, they are also clear-eyed about the economic challenges ahead. Balancing these projected obstacles with strategic opportunities is the key to profitability. This data is part of the full 2026 State of the Industry: PMPs Share an Optimistic Outlook report.
Top obstacles & opportunities
Despite the strong spending projections, PMPs are keeping a close eye on economic headwinds. Material and equipment costs, labor costs and inflation are the top three projected obstacles for 2026.
2026 obstacles vs opportunities for PMPs
Projected top 5 obstacles:
Material & equipment costs
Labor costs
Inflation
Fuel costs
General economy
Denise Trad Warren, ACE, CEO of Trad’s Pest Control, also noted weather as a potential rising obstacle, “Climate and heat make it harder to service customers, keep teams safe and produce results.”
In contrast to these external pressures, PMPs are focused on organic growth, with “increase referrals” and “improve customer retention” as their top two opportunities.
Projected top 5 opportunities:
Increase referrals
Improve customer retention
Upsell services
Increase repeat business
Increase prices
The Bottom Line
The 2026 outlook is one of cautious optimism. While external economic factors like inflation and labor costs present clear challenges, PMPs are focusing their strategy on what they can control: customer retention, referrals and upselling. The data shows that PMPs who can navigate these obstacles while capitalizing on organic growth will be best positioned for a profitable year.
Pest management professionals (PMPs) are expanding their service offerings to meet customer demand and generate new revenue streams. As this data from the full 2026 State of the Industry: PMPs Share an Optimistic Outlook report shows, while many PMPs are sticking to their core services, a significant portion are planning strategic additions in 2026, targeting high-growth areas like mosquito and wildlife control.
Key takeaways
Mosquito control is the #1 service PMPs plan to add in 2026 (13%).
Wildlife management (9%) and tick control (8%) are also top targets for service expansion.
A majority of PMPs (54%) do not plan to add any new services, focusing on their current offerings.
Field experts, like Bill Horgan of Debug Pest Control, confirm that adding seasonal services like mosquito and tick control is a key growth strategy.
Which services are PMPs adding in 2026?
When asked which services their company plans to add in 2026, PMPs identified several key growth categories. While 54 percent said they plan to add no new services, the other 46 percent are targeting popular, high-margin categories.
Top services PMPs plan to add in 2026:
Mosquito control: 13%
Wildlife management: 9%
Tick control: 8%
Crawlspace encapsulation/moisture control: 8%
Turf & ornamental (T&O): 6%
Pest-resistant insulation: 5%
Bird control: 5%
Other: 4%
Services PMPs plan to add in 2026
How common are these services today?
This planned expansion builds on an already strong foundation. Data shows that many PMPs have already adopted these popular services as part of their offerings.
The new Lithium-Ion Exacticide is built to be the ultimate workhorse for pest management professionals. Designed with a powerful, long-lasting battery, it delivers consistent precision and reliability all week long — no cords, no interruptions. The upgraded lithium system provides extended run time and faster charging, keeping you efficient on every job. A new ergonomic rubber grip ensures comfort and control, while the lightweight design makes it easier than ever to treat both large and confined areas. This redesigned unit continues to offer power, precision and performance.
About Technicide
Technicide, founded in 1989 by third-generation pest management professional Jim Harper, has been helping pest management professionals (PMPs) take control of their work with smarter tools for over 35 years. Born from hands-on experience and driven by innovation, Technicide products are crafted to save time, reduce labor, and improve results in the field — all proudly manufactured in Heber City, Utah.
From the original Injecticide to the Exacticide, to the Tech-Reach Bait Pro, Techni-Baiter and more, its tools are built to empower the professionals who protect our communities from pests every day.
AXN Growth Partners (“AXN”) has announced its ninth Arizona partnership in under 16 months through a strategic alliance with All Clear Pest Control (“All Clear”). This milestone further cements AXN’s position as a platform for top operators looking to scale, collaborate and build lasting legacies.
Brent Agee, AXN’s CEO, said in a release, “All Clear Pest Control has built an outstanding reputation for customer service and technical excellence. With this partnership, we’re thrilled to welcome Darren Hunsaker — our third AZPPO past president — into the AXN family. It’s a powerful signal that the best operators in the industry continue to choose AXN as their platform of choice. Our culture, our momentum and our commitment to building the best team in the industry are stronger than ever — and we’re only just getting started.”
Tony and Leah Gumm, brand presidents of Affordable Pest Control, will oversee the integration of All Clear’s customers and team into the AXN platform, ensuring a seamless transition and continued excellence in service.
Darren Hunsaker, co-owner of All Clear Pest Control, shared in a release, “Joining AXN was a natural next step for All Clear. The culture and growth of AXN, along with the opportunity it creates for our team, made this an easy decision. I’m excited to be part of the AXN platform and look forward to continued success into the future.” AXN’s partnership with All Clear continues its commitment to building density across the Phoenix metro, while reinforcing its broader strategy of scaling through high-quality acquisitions and operational excellence.
About AXN Growth Partners
AXN Growth Partners was formed in 2025 as the parent of ACTION Termite & Pest Control, along with 8 other brand partners, including All Clear. The AXN team is dedicated to driving success by providing industry expertise and resources to its partners. The AXN platform relentlessly pursues excellence in delivering leading pest control solutions to its customers. The company is led by Brent Agee, CEO.
From left: Emily Thomas Kendrick, Joe Thomas, Kevin VanHook and Tim Pollard.
IMAGE: ARROW EXTERMINATORS
Arrow Exterminators celebrates the upcoming retirement of Kevin VanHook, region vice president for Arrow’s North Georgia, North Alabama and Alabama/Florida Gulf Coast home services division, effective Dec. 31, 2025. Kevin’s career spanned decades of dedicated service, leaving a lasting impact on Arrow’s people, culture and growth.
Kevin joined Arrow on May 12, 2008, recruited personally by company legend Charlie Jones. He began as service center manager for the Roswell Service Center, later managed the Alpharetta Home Service Center and eventually became region vice president of the Home Services Division in several states, which includes Wildlife Control, Handyman and Insulation Services. Known for his hands-on leadership and passion for developing others, Kevin built a reputation for connecting personally with team members.
Before joining Arrow, Kevin earned a B.S. in Political Science with a Minor in History from West Georgia College. His early career included 22 years with Diageo, a global beverage company, followed by roles with Hometec Exterminators and Allgood Pest Solutions. Those experiences laid the foundation for the strong leadership and service mindset he brought to Arrow.
During his tenure, Kevin earned multiple honors, including Service Center Manager of the Year, Senior Service Center Manager and the Joe Thomas Pioneer Award. Most recently, he became the inaugural recipient of Arrow’s Legacy Award, which recognizes team members whose integrity, leadership and influence have shaped the company and inspired others to carry its legacy forward.
Emily Thomas Kendrick, CEO of Arrow Exterminators, said in a release, “Kevin represents everything that makes Arrow special. From the moment he joined Arrow, Kevin has led with heart, humility and purpose. His dedication to mentoring others and strengthening our culture has inspired countless team members.” Tim Pollard, President and COO, added, “Kevin’s example of servant leadership will continue to guide us long after his well-earned retirement.”
Reflecting on his time at Arrow, Kevin shared, “Arrow is family, and I have loved every minute of working with this team. The relationships I’ve built here will always mean the world to me.” Kevin and his wife Donna look forward to spending more time with their three grown children (Megan, Erica and Blake) and three grandchildren (Ian, Dylan and Payton). His leadership and friendship will be greatly missed, but his legacy will continue to live on in the people and culture he helped shape.
About Arrow Exterminators
Family owned and operated since 1964, Atlanta-based Arrow Exterminators is the largest family-owned pest and termite control company in the United States ranked by revenue. Arrow boasts a modern fleet of more than 3,400 vehicles, 192 service centers, over 3,500 team members, with revenues exceeding $450 million and has been named a Top USA Workplace for four years in a row. Featuring QualityPro accreditation by the National Pest Management Association, the company offers innovative and environmentally responsible services to protect homes and businesses of customers in Alabama, Arizona, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, Texas and Virginia.
Pro-shield Nsulation: A new frontier in pest control
Join Target Specialty Products and Jamel S. Sandidge, BCE, Ph.D., MA, National Director, Technical Services for Nisus Corporation, for a FREE webinar, “Pro-shield Nsulation: A New Frontier in Pest Control” on Thursday, Nov. 20 at 1:30 P.M. Eastern. This in-depth session, discover how Pro-Shield Nsulation goes beyond traditional insulation to deliver sustainable pest protection and energy efficiency in one innovative solution, expanding your service offerings, boosting profitability, and giving homeowners lasting comfort and confidence.
You’ll learn:
• How Pro-Shield Nsulation provides built-in pest defense and long-term protection
• The benefits of its eco-friendly, recycled cellulose composition
• Ways to add new revenue streams with minimal training and overhead • How professional installation ensures safety, compliance, and customer trust
When it comes to wildlife, being a “poopologist” helps in inspection and determining the species causing issues for clients.
Bat guano is easy to misdiagnose as mouse droppings. Remember that guano crumbles easily, unlike mouse or rat droppings. Also, if you shine a flashlight on the crushed guano, it will “sparkle” because of the insect parts.
When discussing a wildlife issue with a client, at all costs avoid the words “always” or “never” when describing behavior, what’s going to happen or what the animal is going to do. It’s why actors hate to work with animals or children: They’re unpredictable. Using “never” in discussions almost guarantees that the animal will do exactly what you said it wouldn’t do.
Wildlife Control Supplies
Gregg Schumaker
Fall and winter are peak seasons for complaints about flying squirrels (Pteromyini) in buildings. During colder months, these squirrels often form large colonies, sometimes with more than 50 individuals in a single structure.
Fortunately, trapping flying squirrels is relatively straightforward. They are naturally curious and respond well to bait and lures. Using colony traps in the right locations can significantly speed up the removal process. If lethal traps are permitted in your area, place multiple rat-sized snap traps along known runways and near latrine sites. In addition:
Check traps frequently. Flying squirrels are sensitive and can die quickly from stress or exposure.
Use strong-smelling baits. Commercial baits with a “nutty” scent are effective. Adding a piece of pecan or walnut can increase trap interest.
Identify and monitor flying squirrel latrines. These areas
emit a strong odor and may cause tar-like staining on soffits, walls and ceilings. (See photo at left.)
Seal entry points carefully. Just like with bat exclusion work, sealing must be meticulous. Improper sealing will likely result in a callback. Note that flyers can squeeze through a 1-inch hole or crack. In short, proper trapping and exclusion are the keys to
long-term success in dealing with flying squirrels.
Control Solutions Inc. (CSI) is undergoing a strategic and significant transformation, balancing respect for its long-standing history with a focused drive toward future expansion and aligning more closely with its global parent company, ADAMA.
In late September, both CSI co-founder and president Mark Boyd and executive vice president Curtis Clark announced their respective retirements. Boyd, whose family founded Ford’s Pest Control in 1958 and Ford’s Chemical in 1960, officially launched CSI in 1998. Clark, a veteran of the crop protection industry, joined CSI in 2005, serving as VP of sales and marketing before being promoted to EVP in 2013.
Industry veterans at the helm
Sam PassTrey Kendrick
Sam Pass, CSI’s newly appointed head of sales, acknowledges the scale of the changes and the enduring presence of the former leaders. “It has definitely taken some getting used to,” Pass says. “Obviously, Mark had led the company since its founding, and Curtis had managed the sales organization for more than 20 years. Mark is still around the office regularly, though, and is still with the company as a consultant. Curtis has fully retired from CSI, but he still joined our team on a recent customer visit.”
The task of leading this Pasadena, Texas-based company into 2026 and beyond falls to Trey Kendrick, who serves as CSI president and CEO. Interestingly enough, Kendrick and Boyd have known each other for most of their lives. Kendrick worked at Ford’s Pest Control while in high school and has served in leadership positions with ADAMA since 2020 — first as the director of CSI’s consumer products and then as president of Alligare, an ADAMA sibling company that focuses on four sectors of industrial vegetation management.
Kendrick’s appointment coincided with CSI and Alligare aligning to form the newly created ADAMA Professional Solutions Commercial Unit (APS CU). Kendrick also is head of APS CU, reporting directly to ADAMA COO Eric Dereudre. This alignment is designed to leverage global resources, broaden access to active ingredients and streamline the process of bringing innovative, post-patent and specialty products to market.
Investing in production and portfolio
The commitment to growth at CSI is not limited to executive appointments; it extends directly to the production floor and the product portfolio. CSI recently launched two notable new products and continues to invest heavily in its core facility in Pasadena.
At the National Pest Management Association’s PestWorld 2025 event last month, Pass highlighted the excitement surrounding the new launches: “We’ve had a great response to our two newest product introductions, Vector Kleer and Fuse Cockroach Gel Bait.
“With Vector Kleer, our customers tell us they like its light, pleasant scent, since sometimes essential oil products can have harsh odors,” he continues. “With Fuse Cockroach Gel Bait, customers tell us the bait holds up well and does not run or drip when applied to vertical surfaces.”
To support the growing demand for its specialty formulations, CSI is leveraging its ADAMA connection to access a wide range of active ingredients and it is aggressively bolstering its capacity for in-house formulation.
“We have continued to invest in our Texas production facility this year,” Pass reports. “We also have installed an additional suspension concentrate production line to help support our growth in insecticide and fungicide suspension concentrates.”
This expansion of the suspension concentrate capabilities ensures CSI can meet the increasing demand for high-quality, highly stable liquid formulations used across its four main divisions: CSI Pest, Quali-Pro (turf and ornamental), CSI Production Animal and Martin’s (consumer products).
A look ahead
In 2026, CSI will celebrate 15 years since the establishment of its dedicated microcaps plant and the launch of its successful Encapsulated Solutions product line. The technology has been a cornerstone of CSI’s insecticide offerings, providing pest management professionals with long residual control and low-odor, versatile applications. Pass says to “stay tuned,” as the company plans to ramp up investments to continue to meet the needs of PMPs.“We have a lot to look forward to at CSI,” he concludes.
Black widow spiders (Latrodectus spp.) are a genus every pest management professional (PMP) should keep on their radar. Their venom is a potent neurotoxin that can cause intense pain, muscle cramps and in rare cases, more severe reactions.
Proper identification and a thorough inspection are the first steps to safely managing black widows.
Key Takeaways:
Identification is key: Easily identify female black widows by their shiny black bodies and the distinctive red hourglass marking on the underside of their abdomen.
Webs are irregular: Their webs are typically irregular, messy and tangled, unlike the symmetrical webs of many other common spiders.
Inspect dark, quiet areas: Focus inspections on undisturbed areas where they hide, paying close attention to garages, crawlspaces, woodpiles and utility boxes.
Identification
Female black widows are relatively easy to identify by their shiny black bodies and distinctive red hourglass marking on the underside of the abdomen. Their webs are irregular and messy, unlike the symmetrical webs of other common spiders, but don’t rely on web shape alone to identify the species.
Inspection hotspots
During routine inspections, you must be thorough in checking the dark, quiet and undisturbed areas where black widows often hide. Always wear your gloves and use a flashlight.
Focus your inspection on these common harborage areas:
Inside exterior rodent bait stations or utility/electrical boxes
Being aware of these common harborage areas and performing a meticulous, safe inspection is the first step to effectively managing this medically significant pest.
Ensystex announces a major update to the Zythor FumiCalc phone app. Rolling out as iOS Version 3.0.1 and Android Version 3.0.2, this update delivers two major enhancements focused on improving convenience and compliance for licensed Zythor fumigators: frictionless access and enhanced compliance. This is just in time for the company to celebrate Zythor’s 20th anniversary in the U.S.
The most significant update is the elimination of the mandatory Activation Code requirement. Zythor operators can now download the app and begin making precise fumigation calculations instantly, removing administrative steps and delays in the field.
Additionally, Version 3.0 introduces expanded features for monitored job sites. This robust functionality allows users to more efficiently log, track and manage specific data points crucial for compliance and quality assurance, ensuring comprehensive digital records for every operation.
The updated Zythor FumiCalc app is available immediately for download and update on the Apple App Store and Google Play Store.
About Ensystex
Ensystex was founded in 1994 by pest control operators intent on changing the landscape of the professional pest control industry. Ensystex has the expertise to synthesize, source, formulate, manufacture, promote and distribute a wide range of products to pest management professionals. With products for termite and general pest control — as well as turf and ornamental — the company sells to thousands of pest and turf and ornamental management professionals around the world. Products include:
The PestInsight Initiative, a global youth-focused project founded by Shofu Babalola, officially launched the PestInsight Apprenticeship Program and PestInsight Academy — two transformative platforms designed to train, certify and empower young professionals in pest management and environmental hygiene.
Supported in part by industry fraternity, Pi Chi Omega, the inaugural PestInsight Apprenticeship will be hosted in Nigeria, marking a significant step toward developing skilled talent and promoting the professionalization of the pest management industry across Africa.
Apprenticeship overview
The PestInsight Public Health & Environmental Management Apprenticeship Program (PPHEMAP) is a hands-on, three-month training designed to equip participants with the technical, environmental and entrepreneurial skills needed for success in pest management and public health.
This blended international program combines online learning, local field experience and community-based environmental projects. Participants from Nigeria and beyond will gain practical expertise in pest control, vector management, environmental sanitation and agricultural hygiene — contributing to global goals for youth empowerment and sustainable public health.
The 2026 apprenticeship (June–August) will include:
Month 1: Online sessions (2–3 per week) led by international experts in pest management, safety and environmental health.
Month 2: Field training through approved partners and institutions in Nigeria and other participating countries.
Month 3: Community projects, impact assignments and a global graduation and certification ceremony.
Through this initiative, PestInsight aims to train over 1,000 young professionals across Africa and globally by 2030, preparing them for careers in pest management, environmental services, agricultural health and sanitation entrepreneurship.
Alongside the apprenticeship, PestInsight has launched the PestInsight Academy, a global e-learning platform offering self-paced and instructor-led courses on:
Urban and Agricultural Pest Management
Vector Control and Environmental Health
Safety and Chemical Handling
The Business of Pest Control
Learners can take interactive courses, complete assessments and earn internationally recognized certificates through their online portals. The Academy welcomes certified educators and pest control experts worldwide to publish and monetize their own courses, helping to expand access to professional pest management education.
Shofu Babalola, convener of the PestInsight Initiative and managing director of SB Super Pest Solutions, said in a release, “Public health is global, and pest management plays a vital role in it. Through PestInsight, we’re not just training technicians — we’re nurturing innovators, educators and entrepreneurs who will lead the next phase of sustainable pest control across the world.”
PestInsight invites corporate organizations, NGOs, professional associations and government agencies to partner on training cohorts, sponsor scholarships, or collaborate on research and education programs that strengthen the industry’s future.
About PestInsight
The PestInsight Initiative, powered by SB Super Pest Solutions, is dedicated to advancing public health education, pest management awareness, and environmental improvement through training, innovation, and advocacy. PestInsight is Africa’s foremost global pest education and awareness platform, leveraging media, schools, and digital tools to educate individuals and communities on the importance of pest control, public health, and environmental safety.
Ogden, Utah-based Hawx Pest Control, a national leader in pest management, has been named a 2025 Green Business Awards honoree by Utah Business magazine for its commitment to environmental stewardship in daily operations. The award recognizes Hawx’s measurable, company-wide initiatives, which Utah Business featured in its October 2025 issue.
Key programs recognized by the award include:
Reforestation: Hawx Pest Control plants one tree for every new customer through One Tree Planted, totaling over 45,000 trees since the program began in 2022.
Pollinator protection: Hawx relocates honey and bumble bees with local beekeepers and supports habitat growth through Bayer’s “Feed A Bee” program.
Operational efficiency: Over half of Hawx’s 650-vehicle fleet is hybrid. In addition, AI telematics have reduced fuel waste by 70%, hard braking by 70% and driver cell phone use by 88%.
Internal sustainability: Hawx Pest Control consolidated its headquarters to reduce energy use and support remote work, reducing emissions from employee commuting.
Jeff Thompson, chief marketing officer at Hawx Pest Control, said in a release, “We’re thrilled and honestly, really proud to be recognized by Utah Business magazine for our commitment to sustainable pest management practices. This award is more than a corporate policy; it proves our company acts on its commitments. It shows that a pest control company can and should be a leader in environmental care.”
About Hawx Pest Control
Hawx Pest Control was founded in 2013 by Scott Wilson and Matt Mehr, who set up their first location in Farr West, Utah. Since then, Hawx has grown rapidly and the company serves customers in 17 different states across America, from California to Texas and Florida. The company uses state-of-the-art technology to deter pests and prevent them from returning to our homes, businesses and public spaces. Their pest control services range from rodent and cockroach control to eliminating bed bugs and wood-destroying insects.
Incoming NPMA President Emily Thomas Kendrick is given the ceremonial gavel from Past President Faye Golden during Wednesday’s Opening General Session, sponsored by Corteva. PHOTO: PMP STAFF
Atlanta, Ga.-based Arrow Exterminators announced that CEO Emily Thomas Kendrick has been named President of the National Pest Management Association (NPMA) during the organization’s annual PestWorld event, held this year in Orlando, Florida.
The event began with the formal passing of leadership from Faye Golden, NPMA’s 2024–2025 President, to Emily Thomas Kendrick, marking a new chapter of leadership within the pest management industry. As she took the podium, Kendrick expressed heartfelt appreciation for Golden’s service, leadership and friendship.
A third-generation CEO of Arrow Exterminators, Kendrick shared her personal journey within the industry and underscored the essential role pest control professionals play in safeguarding communities across the globe.
Kendrick said in a release, “We know the truth. We protect the public health, we protect the public property and we protect the nation’s food supply. We provide peace of mind in a world that quite frankly doesn’t always feel predictable.”
She also extended gratitude to her Arrow family, board of directors, her parents, sister, husband and family for their unwavering support throughout her career.
Arrow Team Members Earn National Honors at PestWorld 2025
Arrow Exterminators is also proud to recognize two distinguished team members for receiving national honors during the PestWorld conference.
Alyson Gilleland, Vice President of Arrow University, received the Women of Excellence Award, recognizing female pest management professionals who demonstrate outstanding leadership and contribute significantly to the development and mentorship of other women in the industry.
Marie Horner, Vice President of Government Affairs, was honored with the prestigious PCT Crown Leadership Award. Since 1988, this award has recognized professionals who uphold the highest standards of ethics while dedicating their time and expertise to advancing both the pest management industry and their local communities.
About Arrow Exterminators
Family-owned and operated since 1964, Atlanta-based Arrow Exterminators is the largest family-owned pest and termite control company in the United States ranked by revenue. Arrow boasts a modern fleet of more than 3,400 vehicles, 192 service centers, over 3,500 team members with revenues exceeding $450 million and has been named a Top USA Workplace for four years in a row. Featuring QualityPro accreditation by the National Pest Management Association, the company offers innovative and environmentally responsible services to protect homes and businesses of customers in Alabama, Arizona, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, Texas and Virginia.
from Pest Management Professional https://www.mypmp.net/arrow-exterminators-ceo-emily-thomas-kendrick-named-president-of-the-national-pest-management-association/ Sacramento CA
Localized, or spot, treatments for drywood termites (Incisitermes minor) have become an increasingly popular alternative to whole-structure fumigation. One promising new tool in this approach is the use of chitin synthesis inhibitors (CSIs).
A recent study from the University of California, Riverside, examined the efficacy of bistrifluron, a CSI that disrupts the molting process in termites by inhibiting the formation of chitin, a key component of their exoskeletons.
Image: Termite Alates
How it works
The research team used western drywood termite colonies to test the chemical. For the study, bistrifluron was dissolved in acetone and applied to small blocks of dried Douglas fir sapwood. These treated blocks were then offered to laboratory-reared colonies.
Because bistrifluron is a slow-acting, non-repellent chemical, the termites readily fed on the treated wood and shared it with their nestmates through trophallaxis (the social sharing of food). As the termites attempted to molt, the chemical took effect, preventing the formation of a new exoskeleton and ultimately leading to their death.
Image: Termite Frass
The study’s findings
The results of the study were significant. Colonies that were fed wood treated with bistrifluron at a concentration of 1,000 parts per million (ppm) were completely eliminated in approximately two months. Lower concentrations also showed efficacy, though over a longer period.
The slow-acting nature of the chemical is a key advantage. It ensures that the active ingredient is spread throughout the entire colony, including to the queen and soldiers who may not feed directly on the treated wood. This comprehensive distribution is crucial for achieving total colony collapse.
The future of application
While the study proves the chemical’s efficacy, the next step is to develop a practical method for applying it in the field. The researchers suggest that formulating bistrifluron into a dust or liquid that can be injected directly into termite galleries could be an effective delivery method.
This research represents a promising advancement in localized drywood termite control, offering pest management professionals a potential new tool that is both effective and targeted.
Douglas Products has introduced Dr. Katie Stevens as a Field Scientist. In this role, Stevens will support the company’s technical and field operations, focusing on applied research, product stewardship and customer support.
Stevens brings more than five years of experience in agricultural research, regulatory affairs and agribusiness innovation. She received her Master’s and Ph.D. degrees in soil fumigation from the University of Florida and has international experience in the field.
Before joining Douglas Products, Stevens served as a Research and Development Project Manager at Draslovka, playing a key role in advancing sustainable agricultural solutions and developing innovative fumigation alternatives. Her background in agriculture, soil science and applied research has contributed to improving productivity and compliance across multiple agricultural sectors.
Suresh Prabhakaran, Chief Technology Officer at Douglas Products, said in a release, “Katie’s scientific expertise and deep understanding of agricultural systems make her an excellent addition to our technical team. Her experience in research and development will strengthen our ability to deliver practical, science-based solutions for our customers.”
Douglas Products plans to leverage Stevens’ technical insight and collaborative approach as the company continues to innovate and support the industries it serves. Her leadership in field science and commitment to advancing sustainable practices will help drive the organization’s ongoing mission to protect food safety, public health and economic resources.
About Douglas Products
Douglas Products is a specialty products provider of brands and services for global agriculture and structural pest management. Douglas Products is a Brightstar Capital Partners portfolio company, based in Liberty, Mo.
Researchers have confirmed that at least six species of North American bat exhibit photoluminescence, meaning they glow green when exposed to UV light. The green light is emitted specifically from the bats’ wings and hind limbs. Lead author and UGA graduate student Briana Roberson noted that the characteristics found in these species differ from other nocturnal mammals that glow, suggesting a unique biological mechanism at work. To conduct the study, the team examined both male and female adult specimens of the following species:
The specimens came from the mammal collections of the Georgia Museum of Natural History in Athens, Ga. Per the study, “most specimens were collected in Georgia, USA, but collection localities ranged geographically across the United States, including South Carolina, Tennessee, Illinois, and California. Specimens ranged from 22 to 103 years since collection.”
The green color and its specific location on the body suggest that this trait is likely genetic or inherited, rather than a temporary effect caused by something in the environment the bats ingest or touch. As co-author Dr. Steven Castleberry explained in a news release, this phenomenon is “ultimately some sort of mutation” that gets perpetuated because it is somehow beneficial.
Now that the glow is confirmed, the next question to answer is why. It does not appear to be for camouflage, mating or sex or species recognition, because the color is consistent across both male and female specimens. The current hypothesis suggests the glow may be an inherited trait used for communication, or possibly an “artifact” from an evolutionary purpose that no longer exists.
: A New Frontier in Pest Control” on Thursday, Nov. 20 at 1:30 P.M. Eastern. This in-depth session, discover how 
Check traps frequently. Flying squirrels are sensitive and can die quickly from stress or exposure.
