Veseris: Smarter Tools

IMAGE: VESERIS

Veseris.com is kicking off 2026 with Smarter Tools designed to help technicians and teams order faster and stay on schedule. Two new functions make it easier than ever to get what you need, when you need it:

1. Quick Reorder lets you reorder your most-used products in one click, with no searching, no wasted time.

2. With the Order Online & Pick Up at Your Local ProCenter feature, you can shop online and pick up fast at any of the 70-plus Veseris ProCenters, keeping your day moving with convenient local pickup.

Built for speed, convenience and flexibility — shop your way from the website, iOS or Android.

Additional benefits

• Your Complete Order History, All in One Place. Every product you’ve purchased from Veseris.com is now accessible from a single view in your account dashboard. No more digging through invoices or trying to remember product names.
• Reorder Multiple Products Instantly. Need to restock with the same products you ordered last month? Select everything you need from your order history and add it all to your cart with one click. Done.
• Quick View Product Details. Quickly view any item in a pop-up box to see full product details, check availability, and adjust quantities — without ever leaving the page.
• Smart Search Your Past Orders. Can’t remember what you ordered online? Use the new search bar to quickly find any product from your online order history.
• Works Seamlessly on Any Device, Whether you’re at the office or out in the field on your phone, your Quick Reorder list is always accessible and easy to use.

About Veseris

Veseris has been rooted in the pest control industry for more than four decades, originating from the Van Waters & Rogers (VW&R) acquisition of Namco in the 1970s. Headquartered in Austin, Texas, Veseris operates more than 70 ProCenter locations across North America, providing products and digital services like ProTraining to pest management professionals. 

Veseris.com

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Sacramento CA

NPMA launches virtual North Carolina Registered Technician School

The National Pest Management Association (NPMA) is proud to announce the release of NPMA’s Virtual North Carolina DA and CS Registered Technician School. Completion of this course, developed in partnership with NCDA and CS, satisfies all state requirements for new employees performing structural pest control services in North Carolina. Through NPMA’s new Virtual NCDA and CS RT School, new employees can complete North Carolina’s RT Card requirements faster and more efficiently, reducing downtime and keeping your business running smoothly all year long. 

The course is designed to prepare new structural pest control technicians for their careers in pest management in North Carolina. The training takes approximately 7 hours to complete and provides an overview of integrated pest management, laws that govern the pest management industry, the product label, pesticides, important pest groups, wood-destroying organisms, basic pest control equipment and safety.

Each registration into NPMA’s Virtual NC RT School includes one copy of the NCDA and CS RT Workbook, along with enrollment in NPMA’s interactive online training course and final exam. Completion of this online course, the workbook and 24 hours of on-the-job training will satisfy the prerequisites required by NCDA&CS to obtain a Registered Technician card in the state of North Carolina for each phase of structural pest control being performed.

The program is now available to pest management professionals and can be accessed through NPMA’s training platform at: https://www.npmapestworld.org/ncschool.

Questions regarding North Carolina licensing should be directed to NCDA and CS.

About the National Pest Management Association:

The National Pest Management Association is a non-profit organization with more than 4,000 members. It was established in 1933 to support the pest management industry’s commitment to the protection of public health, food and property from the diseases and dangers of pests. The association has had many notable leaders over the years, including Pest Management Professional Hall of Famers Bill Buettner (Class of 1998), Dr. Ralph Heal (Class of 2003), Dr. Phil Spear (Class of 2004) and Bob Rosenberg (Class of 2013), to name just a few.

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Sacramento CA

Xplor Technologies announces Service Edge Conference 2026

LOGO: SERVICE EDGE CONFERENCE

Xplor Technologies announced the return of the Service Edge Conference (SEC26), a growth conference for field service businesses powered by Service Autopilot by Xplor and FieldEdge by Xplor.

Taking place Feb. 17–18, 2026, in Nashville, Tenn., SEC26 brings together service business owners and leaders from across North America for two days of strategy, insight and connection focused on helping service businesses grow and adapt in today’s market.

Designed as a state-of-the-industry experience, Service Edge Conference 2026 goes beyond motivation to deliver practical, real-world strategies business owners can apply immediately. From navigating tighter margins and labor challenges to building stronger systems and smarter operations, SEC26 is built to help service businesses adapt, scale and stay competitive.

Service Edge Conference welcomes professionals across the field services industry, including lawn care, HVAC, plumbing, electrical, cleaning, pest control, snow removal, holiday lighting and more. SEC26 will feature keynote presentations from TShane Johnson, entrepreneur and author known for his work on leadership, resilience and building high-performing organizations. Also joining the conference is Steve Baker, a leadership expert and author focused on trust, accountability, and sustainable growth. Sessions will also include insights from experienced operators and industry experts, covering leadership, operations, profitability, workforce strategy and scalable systems.

What attendees can expect

The SEC26 agenda is designed around the realities service businesses are facing today — and what’s coming next. Sessions focus on leadership, operations, marketing efficiency, financial clarity, workforce strategy and long-term growth planning.

Conference highlights include:
● State of the Industry keynote sessions focused on market trends, profitability and growth strategies
● Software-specific deep dives for Service Autopilot and FieldEdge users to help teams get more value from the tools they already use
● Actionable workshops and strategy sessions led by experienced operators and industry experts
● Peer networking opportunities with service business owners and leadership teams from across North America

SEC26 registration includes:
● Access to all keynote sessions, workshops and breakout sessions
● One-on-one support lab sessions for Service Autopilot and FieldEdge
● Access to the partner and exhibitor showcase
● Breakfast and lunch each day
● An evening welcome reception with complimentary beverages and hors d’oeuvres
● Admission to the SEC26 After Party

Who should attend

Service Edge Conference is designed for service business owners, managers and leadership teams looking to strengthen operations, improve profitability and prepare their businesses for what’s ahead — whether they’re scaling rapidly or refining their systems for sustainable growth.

Registration now open

Early-bird registration is now available. Full agenda details, venue information, and ticket options can be found at www.serviceedgeconference.com.

About Xplor

Xplor builds modern software as a service and embedded payment solutions for businesses of all sizes, elevating customer experiences with technology
designed to attract, connect, engage and retain. Tailored for everyday life industries such as childcare and education, fitness and wellbeing, field services, and personal services, helping more than 130,000 customers in 68+ countries thrive in the experience age and process $47 billion in annual payment volume.

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Sacramento CA

PestCo Holdings strengthens Seattle foothold via acquisition

LOGO: PESTCO HOLDINGS

Thompson Street Capital Partners (TSCP), a private equity firm based in St. Louis, recently announced that PestCo Holdings, a TSCP portfolio company, has acquired assets from Long Pest Control.

Founded in 1979 in Tacoma, Wash.-based Long Pest earned a strong reputation for pest management solutions within the residential and commercial segments. The acquisition of Long Pest bolsters PestCo’s capabilities in the greater Seattle region, a dynamic and expanding market for pest control services. Terms of the transaction were not disclosed.

“It’s very exciting to continue our growth in the Pacific Northwest region,” said Jay Keating, CEO of PestCo, in a news release. “The addition of Long Pest Control truly strengthens our company in this key market. Our goals remain consistent in that we will strive to earn the loyalty of the customers acquired, while expanding opportunities to PestCo team members across the U.S.”

Don and Kelly Long, owners of Long Pest Control, said, “After speaking with multiple companies in preparation for retirement after 47 years building and running Long Pest Control, we felt that PestCo was the best fit to maintain Long’s outstanding reputation and trust within the communities we serve. We are glad to have found a company that will continue to care for our employees and customers the same way we have. Thank you to PestCo for the best process from beginning to end.”

“Thompson Street is excited to support PestCo’s continued growth in the Seattle market through the acquisition of Long Pest Control, a well‑established and highly respected provider in the region,” added Dan Cooper, Managing Director at TSCP.

About Thompson Street Capital Partners

Thompson Street Capital Partners is a middle-market private equity firm that helps transform already exceptional businesses into market leaders. Based in St. Louis, Missouri, TSCP invests globally in the life sciences and healthcare, software and technology, business and consumer services and products sectors. TSCP partners with management teams to increase value by accelerating growth, both organically and via complementary acquisitions.

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Sacramento CA

Pestmaster Services announce new COO, operations manager

Paul and Amy Alley, owners of Alleymor Inc., DBA Pestmaster Services of the Hudson Valley and Capital Region, recently announced key leadership promotions supporting the company’s continued growth and long-standing commitment to developing talent from within.

New chief operating officer

Adam Stafford has been promoted to chief operating officer (COO). Stafford entered the pest control industry in 2004 as a technician with Pestmaster Services of the Hudson Valley and has advanced through the organization over the past two decades, most recently serving as operations manager.

Adam Stafford and Bed Bug K9, Hercules 

“Adam’s career path is a true example of what’s possible in this industry,” said Paul Alley. “From technician to COO, he has earned every step through dedication, leadership and commitment to our customers and team.”

Stafford is a Certified Nuisance Wildlife Control Operator, a Certified Bed Bug K9 Handler and a New York State Certified Applicator in multiple categories. In his new role, he will oversee daily operations, strategic growth initiatives and team development.

New operations manager

Succeeding Stafford as operations manager is Brian Lindhorst, who brings more than 10 years of pest control industry experience, including serving as a branch manager for a national pest control company.

Brian Lindhorst

About Pestmaster Services

Pestmaster Services of the Hudson Valley and Capital Region has served residential and commercial customers for more than 25 years and continues to be one of the largest independently owned pest control operations in the New York market.

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Sacramento CA

Photo Finish: PMPs rally for community causes

It never ceases to amaze the Pest Management Professional staff how readers across the country prove that their dedication to their communities is as strong as their technical expertise. Here is just a sampling of how pest management professionals (PMPs) stepped up to make a difference in 2025.

Helping with hope: Thomas Pest Services

In March, Thomas Pest Services launched a community fundraising campaign for Cerebral Palsy Awareness Month. The Schenectady, N.Y.-based company matched $1,500 in donations from customers and partners for a total contribution of $3,000 to Jake’s Help From Heaven, a local non-profit supporting individuals with complex medical needs. Then, in September, co-founders Bill Clark and Sarah Thomas-Clark partnered with local businesses to support the second annual Backpack Giveaway, providing 100 stocked backpacks for local students and an additional 20 for local school districts to ensure all students were prepared for the academic year. 

Supporting our Veterans: Rose Pest Solutions

As part of an ongoing commitment to U.S. Veterans, employees of Northfield, Ill.-based Rose Pest Solutions and its sister company, Franklin Pest Solutions, donated hundreds of clothing items this winter. The donations benefited Veterans served by the Hines VA Medical Center in Hines, Ill. Pictured from left are Dr. Stan Cope, technical director; Tom Snyder, Louisville branch manager; Dave Sloop, Michigan City branch manager; and Jorge Guerrero, safety coordinator. 

The power of song: NC/SC PWIPM

The North Carolina and South Carolina Professional Women in Pest Management (PWIPM) chapters hosted the inaugural “Melodies that Matter: Pest Control Pop Star Edition FUNdraiser.” Held during the 2025 Carolinas/Mid-Atlantic Summer Conference in Savannah, Ga., in August, the event raised $6,937.65 in support of Safe House Project, a national nonprofit dedicated to ending child trafficking. The evening combined karaoke and philanthropy, allowing participants to donate for the chance to sing — or pay a fee to avoid taking the stage. Pictured from left are planning committee members Suzanne VanDerveer, Melanie Matthews, Maria Miller (North Carolina chair), Julie Tesh-Clark and Donna Gross (South Carolina chair). The committee also included Mary Elizabeth Fairfax and Laura Gergle.

10 times the generosity: Pest-End

Plaistow, N.H.-based Pest-End hosted its annual end-of-season event in October, drawing inspiration from the National Pest Management Association’s Academy format. Six color-coded teams competed in spirited challenges, including a community-focused task: donating items to local food pantries. While the initial goal was 150 items, the team’s generosity resulted in more than 1,500 items donated to help neighbors in need.

If you have programs or events you think could inspire fellow PMPs, please send a writeup and photos to pmpeditor@northcoastmedia.net.

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Sacramento CA

Massey Services names new regional VP

Massey Services, a leader in the pest management and landscape industries, recently announced the promotion of Michael Swanson to regional vice president. In this role, Swanson will lead the regional management team overseeing operations in Greater Houston, South Central Texas, North Texas, Oklahoma and The Villages.

Mike Swanson

Swanson began his career in the pest and lawn industry in 1987 with Middleton Lawn and Pest Control Company, which was acquired by Massey Services in 2009. Since joining Massey Services, he has played a pivotal role in expanding and developing multiple regions, including Florida’s East Coast, North Central Florida and The Villages.

In 2010, Swanson was appointed regional manager of North Florida, covering the Jacksonville market. He transitioned to Central Florida in 2014 as regional manager of the North Central Region and, in 2023, was appointed to lead The Villages region. Throughout his career, Swanson has demonstrated a strong commitment to operational excellence and fostering a culture of high performance.

“Mike brings a great combination of operational expertise, strong leadership and a genuine commitment to developing people,” said Tony Massey, president and CEO, in a news release. “We have seen significant growth in the markets that Mike has managed through his ability to build, develop and inspire high-performing teams that are committed to total customer satisfaction will be invaluable in his new role.

About Massey Services

Based in Orlando, Fla., Massey Services is one of the nation’s largest and most respected service companies in the pest management industry. Celebrating 41 consecutive years of profitable growth, Massey Services and its subsidiary organizations employ more than 2,900 team members who provide residential and commercial pest prevention, termite protection, landscape and irrigation services for nearly 1 million customers from 194 Service Centers throughout Alabama, Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Oklahoma, Virginia and Tennessee

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Sacramento CA

Envu adds to professional pest management marketing team

Melissa Kahan

Envu recently announced the addition of Melissa Kahan as campaign activation manager for its U.S. Professional Pest Management (PPM) segment. The move strengthens the Envu team’s industry expertise.

“Kahan brings deep marketing expertise to our U.S. PPM business,” said Jessica Rasmussen, senior marketing activation manager, Envu, in a news release. “Her experience leading global initiatives in Public Health and Professional Pest Management will strengthen our campaign activation efforts and help us deliver even greater value to our customers.”

A graduate from the University of Florida with a bachelor of science degree in journalism, Kahan also draws knowledge from nearly seven years of experience with major chemical manufacturer BASF as a manager and specialist in global communications.

In her new role, Kahan will lead segment strategy and integrated campaign planning and activation across the U.S. PPM business. Drawing from her 12 years of experience in partner engagement, brand strategy and global communications, she will help showcase how Envu empowers partners to take control when pests get out of control — through proven chemistries and advanced tools designed to respond to shifts in nature.

About Envu

Envu was founded in 2022, built on years of environmental science experience, for the purpose of advancing healthy environments for everyone, everywhere. Envu offers dedicated services in professional pest management, forestry, ornamentals and more. The portfolio of the Cary, N.C.-based manufacturer consists of more than 180 trusted and well-known brands. Envu employs more than 900 people, operates in 100 countries and has four global innovation hubs. 

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Sacramento CA

What it means to be a pest management expert

I recently shared a story in the January 2025 “Callback Cures” column regarding a life lesson I learned while working for the late University of Florida medical entomologist, Dr. Jerry Butler.

The field was Jerry’s favorite classroom, and every day with him was filled with teaching moments that have stayed with me throughout my career. Jerry was my mentor and my inspiration for pursuing entomology. Sadly, he passed away in November. To honor such an incredible entomologist, educator and friend, I’d like to share another foundational moment from that summer.

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Key takeaways

• Observation is the first step: Identifying the “unusual” is more important for an expert than having an immediate answer for every specimen.
• The humility of expertise: True professionals are comfortable admitting when they don’t know something, using it as a catalyst for scientific investigation.
• An evolving industry: As pest ranges expand and behaviors evolve, experts must remain ready to encounter and investigate the unknown daily.

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The “mystery” mosquito

We were resetting insect collection traps at a local horse farm when a mosquito landed on my arm. It didn’t look like any of our usual suspects, so I asked Jerry to identify it.

To my surprise, he said he didn’t know.

This caught me off guard. Jerry was the preeminent expert; he was supposed to know everything. How could he not know? Still shocked by his admission, I collected the mystery mosquito so we could take a closer look back at the lab.

Western Treehole Mosquito (Aedes sierrensis) PHOTO COURTESY OF INATURALIST

Redefining the “expert”

On the drive back to the lab, curiosity got the best of me. I asked Jerry how often an expert entomologist came across something he couldn’t identify.

“Every day,” he said. “Being an expert doesn’t mean you have all the answers. There’s just too much out there to know everything. That’s what makes all this so fun. You don’t have to know everything to be an expert. You just need to be comfortable spotting the unusual and be ready to investigate. Your mosquito looked unusual, so we’ll have a closer look.”

I’ve since forgotten what that specific mosquito turned out to be. However, Jerry’s view on what it means to be an expert has remained a core tenet of my professional philosophy.

Investigation over rote knowledge

The challenges we face in the pest management industry are ever-changing. Pests expand their geographic range, behaviors evolve and new invasive species are introduced regularly. No matter how many years of experience you have, every day serves up an opportunity to encounter something new.

Being a pest management expert doesn’t mean you have to know it all — because you can’t. You simply need to be comfortable spotting something unusual and possess the technical discipline to investigate it.

Thank you, Jerry, for your eagerness to share a lifetime of knowledge. I am eternally grateful for our time together and for the chance to experience your passion for entomology firsthand.

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Dr. Michael Bentley is VP of training and technical services for the National Pest Management Association. You can reach him at mbentley@pestworld.org.

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Sacramento CA

Veseris adds national accounts manager to team

Jason Breakfield

Jason Breakfield has joined Dallas, Texas-based Veseris as national accounts manager. He will be based in Mandeville, La. Breakfield brings more than 20 years of sales and operations leadership experience and a proven track record of driving growth and delivering results across the pest control and industrial supply industries.

Breakfield graduated from Southeastern Louisiana University with a bachelor of arts degree in business, management, marketing and related support services. His experience includes a decade with Orkin Pest Control, where he spent six years as a district sales manager and four years as a general branch manager. His career has also included working in the healthcare, materials-handling and automotive industries.

About Veseris

Veseris has been rooted in the pest control industry for more than four decades, originating from the Van Waters & Rogers (VW&R) acquisition of Namco in the 1970s. Headquartered in Austin, Tex., Veseris operates more than 70 ProCenter locations across North America, providing products and digital services like ProTraining to pest management professionals. 

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Sacramento CA

Nisus contributes to employee-supported dog shelter

James Rodriguez, Nisus

Rockford, Tenn.-based Nisus Corporation is in full swing, supporting employees who are active in their communities and committed to making an impact. Recently, Nisus made a generous contribution to support the cause championed by James Rodriguez, Nisus industry specialist, who is dedicated to helping abandoned and neglected dogs in Las Vegas, Nev.

Rodriguez shared in a news release, “helping dogs in need has always been a soft spot for me, going back decades.” Together with his motorcycle-riding friends from the High Rollers Motorcycle Club, James has worked to make an even greater difference by supporting A Home 4 Spot. The volunteer-based rescue organization provides foster care and medical treatment while finding permanent homes for abandoned dogs. To date, the organization has saved more than 6,500 local dogs.

Each year, James and the High Rollers host an annual charity ride, where more than 150 riders take to their motorcycles to visit biker-friendly locations across Las Vegas. The event includes sponsorships from local businesses, raffles and additional fundraising efforts. Over 29 motorcycle clubs and numerous independent riders participate in this annual event, with sponsors like Red Rock Harley-Davidson showing strong support.

Nisus CEO and President Lee Barrett said, “James’s commitment to improving his community is extraordinary. At Nisus, we support our people — especially those who are dedicated to making a difference.”

About Nisus Corporation

Nisus Corp. manufactures sustainable pest control, wood protection and agricultural solutions that marry uncompromising standards and cutting-edge research at its production facility in the heart of East Tennessee. Nisus manufactures all of its products in the United States and is an award-winning Responsible Care Member of the American Chemistry Council. Nisus is also a member of NPMA, PPMA, UPFDA and supports Green Pest Management.

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Sacramento CA

How to keep clients prepared for winter pest encounters

PHOTO: LEONID IKAN/ISTOCK / GETTY IMAGES PLUS/GETTY IMAGES

As a major winter weather system sweeps across the Eastern and Southern U.S. this weekend, keep in mind that pests like rodents and cockroaches are known to seek shelter wherever available. A recent news release by the National Pest Management Association (NPMA) warns of just that.

How common are pests in the winter?

Recent online surveys conducted by The Harris Poll on behalf of NPMA reveal that 17 percent of Americans encountered rodents in their homes in 2025, and 21 percent have seen a cockroach. These statistics mean that winter encounters are likely to occur and are cause for concern.

“Rodents like mice and rats don’t hibernate. Many pests actively search for warm places to survive. Our homes often provide exactly what they need,” said Dr. Jim Fredericks, PMP contributor and senior vice president of public affairs at the NPMA. “These statistics tell us that winter pest problems are real and concerning. But with the right prevention strategies and professional help, these infestations are manageable.”

Rodents and cockroaches have the remarkable ability to squeeze themselves into the tiniest spaces, and as cold sweeps the nation, homeowners are likely to see them around more often. Once inside, they contaminate food, spread disease, trigger allergies and asthma and cause structural damage.

Advice to give your clients

To help clients pest-proof their homes and businesses this winter, NPMA recommends following these essential tips:

• Seal entry points with steel wool and caulk
• Install door sweeps and repair damaged weatherstripping
• Fix leaky pipes and use dehumidifiers in basements
• Declutter storage areas where pests can nest

About the National Pest Management Association

The National Pest Management Association is a non-profit organization with more than 4,000 members. It was established in 1933 to support the pest management industry’s commitment to the protection of public health, food, and property from the diseases and dangers of pests. The association has had many notable leaders over the years, including Pest Management Professional Hall of Famers Bill Buettner (Class of 1998), Dr. Ralph Heal (Class of 2003), Dr. Phil Spear (Class of 2004), and Bob Rosenberg (Class of 2013), to name just a few.

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Sacramento CA

Bird-X: GooseBuster Pro Bundle

IMAGE: BIRD-X

Designed to help deter Canada geese (Branta canadensis), the Bird-X GooseBuster Pro is a single-speaker sonic bird deterrent system that broadcasts a rotating sequence of naturally recorded goose alert and distress calls, along with predator sounds. These audio signals are intended to disrupt typical goose activity patterns and discourage geese from settling in treated areas of up to approximately 1.5 acres. The weather-resistant unit is fully programmable, allowing users to adjust sound selection, intervals, volume, and operating schedules (day, night, or 24-hour use) to suit the application.

For expanded coverage, contact the Bird-X sales department about the GooseBuster Pro Premium Bundle. This bundled solution includes one GooseBuster Pro unit, two 3D Coyote predator decoys, 100 feet of Irri-Tape visual deterrent, and one gallon of Bird Stop liquid bird repellent. When used as directed and as part of an integrated bird management program, these products are well-suited for larger properties such as homeowner associations and apartment communities.

About Bird-X

Bird-X is a global leader in bird control solutions, proudly serving the pest management industry since 1964. For over 60 years, its innovative products have helped protect properties from the costly damage and health risks caused by nuisance birds. From ultrasonic and sonic deterrents to visual, physical and sensory solutions, Bird-X offers a comprehensive line of bird control tools tailored to the unique challenges of each site.

Bird-X is committed to advancing the industry through excellent service, customized training and reliable, high-quality products. Its exclusive, trademarked PCO Select program, designed specifically for pest control operators, offers added value through three essential pillars: the right product, same-day shipping, and trusted quality and performance. PCO Select empowers professionals with the tools, support and confidence they need to deliver bird control services.

Bird-X.com

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Sacramento CA

Allergy Technologies hosts ATAHC Learning Symposium for PMPs

IMAGE: ALLERGY TECHNOLOGIES

Allergy Technologies (AT) convened approximately 30 pest management professionals (PMPs) for its Jan. 6 ATAHC Learning Symposium, a hands-on educational seminar designed to share best management practices, field insights and updates related to the ATAHC Programs. The event was held near AT headquarters in Fort Washington, Pa. Attendees included existing ATAHC professional pest management partners.

The agenda focused on real-world application, emerging challenges and continuous improvement, ensuring that ATAHC subcontractors remain, as Allergy Technologies President Joseph Latino described it in a news release, “at the tip of the spear of knowledge and field applicability.”

While the symposium provided technical education and operational guidance, it served as a platform to reinforce what sets ATAHC apart from other pest management strategies, which reactively spot treat infestations rather than proactively address issues on a property-wide basis.

By replacing frequent callbacks and crisis-driven treatments with a structured, prevention-based model, PMPs benefit from fewer emergency visits, improved route efficiency, streamlined labor deployment and more predictable workloads.

In addition to operational efficiencies, ATAHC offers PMPs a differentiated service model that strengthens relationships with housing authorities and property managers. The program’s data-driven structure, standardized protocols and measurable outcomes help PMPs demonstrate value, reduce client discontent and secure longer-term partnerships in a sector that has historically been difficult to serve profitably.

While ATAHC’s results have been extraordinary, reducing bed bug reintroductions by greater than 98 percent, Allergy Technologies continues to seek ways to improve and fine-tune the program. “The Learning Symposium gathers together supervisors and technicians to discuss the programs, specifics of the programs and if there are ways to make them better,” says Charles Cerbini, Sr., executive vice president at Corbett Exterminating, and consultant to Allergy Technologies, added in a news release. “We want to hear what everybody has to say.”

Cerbini emphasized the importance of collaboration across companies and roles, noting that shared experiences from the field help refine and strengthen the program. “It’s always better to have everybody together because we feed off each other and give information to each other and see what’s worked in the field for this person, what’s worked in the field for this company and try to consolidate and make it better,” he said.

About the ATAHC

ATAHC (Affordable Housing Control and Prevention), is a comprehensive, property-wide platform developed by Allergy Technologies to address persistent pest challenges in affordable housing. Originally launched to combat bed bugs, the initial Program has since expanded into ATAHC Complete, a fully integrated model that addresses bed bugs alongside other structural public health nuisance pests such as cockroaches and rodents. The approach emphasizes early detection, long-acting preventive measures, collaboration with residents and property management and sustainable cost control.

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Sacramento CA

Sprague Pest Solutions appoints three Operations Managers

Tacoma, Wash.-based Sprague Pest Solutions announced the appointment of three operations managers across its growing footprint. The new roles include two internal promotions and one external hire, reflecting Sprague’s investment in developing talent and operational excellence as the company grows. 

Hiring breakdown

Jennifer Bowerman, ACE operations manager, Tacoma branch. Bowerman joined Sprague in 2013 and has spent more than a decade building strong relationships with customers. She is a graduate of Sprague’s Leadership Development Program and Technical Development Program and in 2025 earned her Associate Certified Entomologist (ACE) certification. 

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Kaleb Carpenter, ACE operations manager, Spokane Branch. Carpenter joined Sprague in 2020 and earned his ACE certification in 2025. Before Sprague, he gained experience in water damage restoration and municipal maintenance. In this role, he becomes the second Operations Manager as the branch’s operations continue to expand. 

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George Agosto, operations manager, Tacoma branch. Agosto brings a diverse background in food service and food manufacturing management, aligning well with Sprague’s work supporting food manufacturing and hospitality customers. He also has management experience within a plumbing and heating company, adding to his broad operational skill set. 

“These appointments reflect our focus on growing leaders from within while also bringing in experienced professionals who strengthen our teams,” said Shane Hartnett, ACE Director of Operations at Sprague. “They each bring technical knowledge, leadership and a focus that supports our commitment to quality and excellence at every level.”

About Sprague Pest Solutions

Sprague Pest Solutions, celebrating its 100^th anniversary, delivers comprehensive pest management to highly regulated industries across ten Western states. Since 1926, the family-owned company has advanced the mission that the world deserves to eat safer foods and to live and work in healthier environments, using science-based strategies to protect public health and essential supply chains. 

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Sacramento CA

EPIC: Professional Wild Hog Scram

IMAGE: EPIC

Feral hogs are one of the fastest-spreading invasive mammals in the United States. Populations are reported in at least 35 states and continuing to push into new territory. They’ve expanded from a few Southern states decades ago to a near-national presence, thanks to high reproductive rates, adaptable habitat use and human-assisted movements. Their numbers are estimated in the millions nationwide, and they’re causing serious ecological and economic damage while steadily moving into places where they were once rare or absent.

Wild hog facts

Wild hogs and feral pigs reproduce rapidly and adapt to diverse landscapes. Every type of range, woodland and grassland supports — and can be invaded by — wild hogs. Once a reproducing team (or passel) of wild pigs is attracted to a tract of land, their numbers will increase rapidly with a coinciding level of increased damage.

Landscape damage caused by wild hogs is brutal! Wild pigs are opportunistic omnivores that use their snouts to root for a diverse diet of plants (roots, mast, crops, grasses) and animals (insects, worms, eggs, small vertebrates, carrion), consuming up to 5 percent of their body weight daily.

The diet of wild hogs shifts seasonally based on available food. Their need for high-protein sources, like acorns and agricultural crops, leads them everywhere and anywhere, including manicured landscapes. They feed heavily at dawn and dusk, using their excellent sense of smell to “root” food both above and below ground. Afterward, a surface where wild hogs have fed looks as though it has been clumsily and deeply furrowed.

• Wild hogs cause significant property damage.
• Wild hogs root and wallow through soil, causing soil erosion.
• Wild hogs contaminate water resources with their feces.
• Wild hogs are a threat to human safety.

Wild hog facts

Enviro Protection Industries Co. (EPIC) presents Wild Hog Scram, an animal repellent designed to effectively prevent and train wild hogs and feral pigs from entering landscapes, yards, campuses, golf courses and more. The natural granular formula is a long-lasting repellent that scares feral swine to death. Wild Hog Scram is designed to be risk-free for humans, pets and the environment, while keeping wild hogs from entering treated areas and trains them to stay away. One 10-pound bag protects up to 12,100 square feet.

EPICrepellents.com

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Sacramento CA

Navigating in-vehicle phone use: Balancing safety and technology

I’ve just finished a meeting with the ABC Home & Commercial Services of Dallas Fort Worth (DFW) Safety Council, where we reviewed footage from an in-vehicle camera. The employee in question was flagged for looking at their phone, which was in a holder, while driving to follow directions to their destination.

In these formal meetings, we discuss each incident to decide whether to dismiss it as minor or to have the person’s manager discuss it with them and possibly take disciplinary action. We vowed long ago that at our company, bad drivers cannot have a job that involves getting behind the wheel.

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Key takeaways

• Zero tolerance for bad driving: ABC Home & Commercial Services maintains a strict policy that being a safe driver is a prerequisite for employment.
• Technology is a double-edged sword: While modern GPS is safer than old-school paper maps, it still requires visual attention that can cross the line into distracted driving.
• The “trusted advisor” standard: Safety isn’t just about compliance; it’s about a moral obligation to ensure every team member returns home to their family.
• Proactive review: Using in-vehicle cameras allows for lively, formal reviews to determine if driver behavior is genuinely dangerous or a necessary part of navigation.

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How technology has evolved

I very much remember the early days of beginning my business in the DFW Metroplex. In those days, the maps were literally spiral books with each page being divided into smaller squares. You might have to navigate from page 32, square M, to a totally different page — sometimes even switching between Dallas and Fort Worth atlases while driving.

In today’s world, you can put the destination into your phone or vehicle’s map system and follow those directions turn-by-turn. Still, it’s not a perfect system, as you regularly need to look at the screen to make sure you do not miss an exit or turn.

Currently, we are using driver safety review meetings to decide whether the actions shown on camera crossed the line into dangerous behavior. Each time, it is a judgment call, one that not everyone immediately agrees on.

The best practices for navigation

In my vehicle, I have a large screen on the dashboard that mirrors my phone. This does a great job of making sure I do not need to touch my phone while driving. If I have the sound turned up, it will even give turn-by-turn directions audibly.

However, even this technology cannot eliminate the need to look at the screen. My personal protocol is as follows:

1. Look after every turn to see when the next turn is coming.
2. Count landmarks like stop signs, traffic lights and intersections.
3. Focus on the road, using the screen only for quick confirmation so eyes remain off the device as much as possible.

Unfortunately, not many vehicles in our fleet currently have those larger screens and mirroring capabilities, though I hope they do in time.

A matter of life and death

Beyond navigation, phones should not be used in our vehicles while the vehicle is in motion. Texting while driving is rampant today and it is a horrible habit that is hard to break. Having cameras in our company vehicles that face forward and backward, combined with a well-written and enforceable policy, helps significantly.

I have said this for many years during my “driving speech” with each driver before they are issued a vehicle:

“The last thing I ever want to do is to be sitting at a funeral with a grieving spouse and say, ‘I knew they were a bad driver, but we just needed them to get their job done, so we didn’t do anything about their driving behavior.’”

Being in the pest control industry is not just about taking care of customers; it is also about taking care of the people we work with — and their families. A large part of that is keeping your eyes solely on the road and driving safely.

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Jenkins is president of ABC Home & Commercial Services, Dallas, Texas. He can be reached at djenkins@abcpest.com.

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Sacramento CA

Truly Nolen promotes 2 management positions

Truly Nolen recently announced the promotion of two leadership positions for its Florida and Arizona service offices.

Florida lawn and insulation division manager

Truly Nolen Pest Control recently announced the promotion of John D’Abruzzo to Florida lawn and insulation division manager. D’Abruzzo will remain based out of the company’s Pompano Beach service office.

D’Abruzzo first joined the company in May 2010 and has held multiple positions, including his most recent role as Area Manager for Broward/Palm Beach County and the Treasure Coast. Prior to joining Truly Nolen, he spent 26 years in the food operations industry with companies such as Nabisco and Bay Valley Foods.

He recently earned his Associate in Certified Entomology (ACE) designation and has frequently answered questions for media outlets regarding everything from insects and rodents to lawns and insulation.

“I am most excited about the opportunity of helping to grow the revenue in both of these departments, while facilitating a ‘Yellow Standard’ experience for our customers and expanding the knowledge of our partners,” said D’Abruzzo, in a news release. “My favorite thing about working for Truly Nolen is being able to determine the trajectory of your career and having the support of the company to help you succeed in whatever professional goals that you may have.”

“John has been with Truly Nolen for 15 years and brings a proven track record of operational excellence, strong sales leadership and deep industry expertise. His attainment of his ACE certification, combined with his hands-on operations experience and ability to drive results, makes him an excellent fit for this role,” said Lee Blair, Florida regional manager, Truly Nolen. “I look forward to seeing his continued success in this expanded role and I am glad he is a member of our team.”

National contract and asset manager

Truly Nolen also announced the promotion of James Adams to national contract and asset manager. He will remain based at the company’s Chandler, Ariz., service office.

Adams joined Truly Nolen in May 2011 and has held multiple positions within the company. In February 2022, he became the Area Manager overseeing Phoenix, Prescott and Flagstaff. Before joining Truly Nolen, Adams worked in management for Sony as part of a 14-year tenure in retail management with most of his time spent working for Hollywood Video as a store manager, district manager and regional manager. He attended the University of Arizona, where he studied Biology.

Some of Adams’ new responsibilities will include overseeing property and lease management, fleet oversight, customer contract review and customer damage claims.

“I am excited about working closer with our business partners, national vendors and internal team members to ensure those relationships are healthy, productive and mutually beneficial. I am also looking forward to continue working on and implementing efficient processes that protect the organization and give our leadership team peace of mind as we grow,” Adams added in a news release. “My favorite thing about Truly Nolen is the perfect combination of scale and culture. The corporate structure gives us the framework to be efficient and compliant, but the family-owned roots mean we treat people like individuals rather than numbers.”

“James has been the quintessential team player for nearly 15 years, and his work ethic, knowledge of the industry and ability to connect with customers as well as team members is second to none,” said Mark Ringlstetter, VP loss control, safety, insurance, fleet and technical services. “I look forward to his continued growth, leadership and development as he steps into this exciting new role.”

About Truly Nolen

Founded in 1938, Tucson, Ariz.-based Truly Nolen of America is one of the largest family-owned pest control companies in the United States. Truly Nolen has over 80 branch offices in Arizona, California, Florida, Nevada, New Mexico and Texas. The company also has independently owned and operated franchises in an ever-growing number of territories including Georgia, Kentucky, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Canada, Puerto Rico and over 60 countries.

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Sacramento CA

Kness Pest Defense: Stick-All Mouse & Insect Trap

IMAGE: KNESS PEST DEFENSE

In the field, the pro’s edge comes from equipment that works the same way every time — no surprises, no shortcuts, no wasted effort.

Kness Stick-All traps are engineered for consistent, dependable performance across real-world conditions. The industrial-grade adhesive is designed to hold strong over time, helping maintain effectiveness from placement to service check, even in demanding environments.

Built for professional use, Stick-All traps offer versatility for monitoring and control of rodents and insects in residential, commercial and industrial accounts. Their low-profile design allows for discreet placement in tight or high-traffic areas, while durable construction helps reduce replacements and callbacks.

When your tools perform predictably, your routes stay efficient—and your results stay professional. That’s the pro’s edge: smarter equipment that takes pressure off the job without sacrificing performance.

About Kness Pest Defense

Per company history, the Ketch-All was invented by a young, widowed father of six, Austin Enos “Brick” Kness, in 1924. Mice were prevalent at the high school in which Kness was a custodian, “and led him to the idea of the ‘box’ trap. He built the first trap from a square oilcan, a Tuxedo Tobacco can, a spring from a curtain rod, and the wood base of a crate. The first night he set his trap, he captured five mice.

“He was elated and showed the teachers and his friends. He was encouraged to build others for his friends and to seek a patent. By 1927, Kness Mfg. Co. was formed to produce the KetchAll Automatic Mousetrap and another of Kness’ inventions, the RotoBow tree saw.”

Brick Kness was inducted into the Pest Management Professional Hall of Fame in 2024.

Kness.com

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Sacramento CA

NPMA welcomes inaugural signatories for sustainability pledge

IMAGE: NPMA

The National Pest Management Association (NPMA) announced the inaugural signatories of its Sustainability Pledge, marking a historic milestone as the pest management industry formalizes its commitment to environmentally responsible practices that drive profitability.

Seventeen companies have earned distinction as founding signatories, establishing themselves as the industry’s sustainability pioneers:

• Anticimex
• Arrow Exterminators
• Big Time Pest Control
• The Bug Master
• Cascade Pest Control
• CT Pest Solutions
• Ecopest, Inc.
• Hawx Services
• McCauley Services
• MD Weaver Corporation
• Pest-End
• Pest Management Systems, Inc.
• Plunkett’s Pest Control
• Rentokil Terminix
• Rollins
• Sprague Pest Solutions
• Veganix Pest Management

As the first companies to formalize their sustainability commitment through NPMA’s pledge program, these organizations charter the course for the industry’s environmental future while demonstrating that sustainable practices deliver measurable business benefits.

“These seventeen companies aren’t just signing a pledge — they’re making history,” said Dominique Stumpf, CAE, CEO of NPMA, in a news release. “As our inaugural signatories, they’re proving that leadership in sustainability and leadership in business performance are inseparable. They’re setting the benchmark that will define our industry’s future.”

The pledge represents the culmination of NPMA’s comprehensive sustainability initiative, which provides members with data-driven tools showing the financial impact of sustainable operations. Industry models demonstrate potential annual savings exceeding $633,000 through optimized routing efficiency and more than $1.5 million from reduced re-service needs, proving that environmental stewardship strengthens the bottom line.

NPMA’s Sustainability Scorecard and implementation models, available exclusively to members, help companies identify opportunities and track progress toward sustainability goals. Companies ready to join this founding group can sign the pledge and access resources at www.npmapestworld.org/sustainability.

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Sacramento CA

Massey Services sponsors Orlando Economic Partnership’s Public Leadership Institute

Logo: Massey Services

The Orlando Economic Partnership (OEP) recently announced Massey Services, Inc. as the new lead sponsor and supporter of the Partnership’s Public Leadership Institute (PLI), a nonpartisan leadership development program designed to cultivate the next generation of civic, business and nonprofit leaders shaping Central Florida’s future. This announcement coincides with the graduation of a cohort of leaders from the program.

Starting in October 2025, 44 leaders have completed the current program and are equipped with the knowledge, relationships and regional perspective needed to engage effectively in public policy, community development and collaborative problem-solving. Through immersive learning and direct engagement with policymakers and subject-matter experts, participants gain a deeper understanding of how local decisions impact economic growth, workforce development, housing, transportation and quality of life.

“We are proud to partner with the Orlando Economic Partnership and their Public Leadership Institute, which will help build strong leadership for the future of our city,” said Tony Massey, President and CEO of Massey Services, in a release. “Orlando is projected to continue to experience significant growth and we need to have exceptional leaders with forward-thinking vision who are able to guide thoughtful, data-driven decisions for our community.”

The program includes two distinct tracks:

• Political Leadership Track – Designed for aspiring elected leaders who are exploring candidacy for public office within the next five years.
• Civic Leadership Track – A new pathway for leaders who want to influence public policy as advocates, board members, or community connectors without pursuing office.

Together, the two tracks create a pipeline of informed, connected leaders prepared to collaborate across industries and jurisdictions, a critical need as the Orlando region continues to grow rapidly. No commitment is required to run for office; rather, the non-partisan program is designed for individuals who are actively exploring opportunities.

“Developing strong, informed and collaborative leaders is essential to delivering on Orlando’s long-term success,” said Tim Giuliani, president and CEO of the Orlando Economic Partnership, in a news release. “The Public Leadership Institute is a cornerstone of our efforts to build civic alignment and equip leaders with the tools to address complex regional challenges. We are grateful to Massey Services for stepping forward as lead sponsor and investing in the leadership capacity that will help drive Orlando’s future.”

Support from Massey Services advances OEP’s broader Orlando Vision 2045, the region’s long-term framework focused on achieving status as a top 10 innovation hub, building a region of 15-minute cities through smart transportation investment and strengthening downtown as one of the best in the nation. Leadership development is a foundational pillar of that vision, enabling sustained collaboration across public, private and nonprofit sectors.

“Our company has been headquartered in Orlando since 1985, and my father, Harvey L. Massey, understood that great cities are built when businesses support the communities they serve,” added Massey. “Our family continues to give back to the Orlando community and in 2014, we created the Harvey and Carol Massey Foundation to help further our mission of community service. It’s important for all of us to create lasting economic and community benefits that will serve our region for future generations.”

Participants in PLI represent a diverse cross-section of the region, including business professionals, nonprofit leaders, educators and public servants. Alumni of the program continue to serve on boards, commissions and community organizations, strengthening civic engagement and regional problem-solving capacity.

About the Public Leadership Institute

The Public Leadership Institute is a unique leadership training initiative through the Orlando Economic Partnership that prepares Central Florida’s business-minded leaders to serve as future public leaders or policy influencers. Participants create powerful connections and draw on their real-world experience, skills and talent to impact and promote policies for regional prosperity.

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Sacramento CA

Nixalite: SolaTrim

IMAGE: NIXALITE

Protect rooftop solar panels with the trademarked SolaTrim Pest Abatement Barrier — an all-weather, long-lasting pest and debris abatement system designed to prevent pigeons and rodents from nesting under or damaging residential solar system arrays. Made in the USA, the system’s diamond pattern stamping allows air to circulate underneath the solar panels, maintaining a regulated temperature and a protected area between the roof surface and the bottom of the solar panels.

SolaTrim uses 3M’s trademarked VHB adhesive tape, which allows for permanent peel-and-stick bonding without the use of rivets, screws or other mechanical fasteners. The tape makes the SolaTrim panel installation quick, easy and permanent without damaging your solar panels with mechanical fasteners. Use a J-roller for a perfect adhesive bond.

SolaTrim is available in 4-foot panels with heights of 6.75 inches, 5.5 inches and now 4.5 inches.

About Nixalite

Family-owned and founded in 1950, Nixalite’s 24,000-square-foot manufacturing and executive facilities are located in East Moline, Illinois. This is where the hand-built Nixalite machines turn high-grade stainless steel wire and strip into its famouse bird and climbing animal control system. In-house engineering and machining departments give Nixalite the edge in design and manufacturing flexibility. The company’s triple-check quality control system guarantees that each strip of Nixalite sets the highest quality standards in the industry.

Nixalite.com

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Sacramento CA