Rose was recommended by peers ranging from local colleagues to McCloud leadership. He was recognized for his industry knowledge, innovative approach to service center operations and dedication to growing the business.
Rose currently manages about 1,000 Copesan customer locations between the St. Louis and Kansas City service centers, where he also oversees daily operations. Through his leadership, Rose has grown the top line revenue for Copesan in these two branches by 18 percent during the prior year. He also raised audit scores.
“It’s easy to be excited about my work when I am proud to do it for companies like Copesan and McCloud. I could not provide excellent service and solutions to our customers without a great company culture and team,” says Rose. “I’m grateful for this honor, and I look forward to continuing my work with these well-regarded industry leaders.”
Nominations for the Copesan Champion Awards consisted of a combination of peer feedback and client testimonials. The nominations were reviewed and the champions selected by a panel of colleagues and Copesan committee professionals. Copesan Champion award winners were honored for their superior dedication to service quality during the company’s annual conference on Feb. 19, 2019.
“Josh’s mentality at work is true to his character as a person – he works hard and focuses on the bigger picture of providing our customers the high level of service they deserve, no matter the pest problem,” says Chris McCloud, CEO of McCloud Services.
Rose was previously honored with McCloud’s Service Center of the Year in 2017 and was in the running for the 2018 honor. He also earned accolades for mentoring other service specialists that ranked in the Top 5 for Rising Star Service Specialists. Rose is certified by the National Pest Management Association in Food Plant Safety, QualityPro and GreenPro. He is also a ServSafe Food Safety Manager. He is licensed in 6, 7A and 7C categories in Missouri, as well as in fumigation and inspection, and rodents in Illinois.
McCloud Services, headquartered in South Elgin, Ill., serves the food supply chain of custody, health care, hospitality, property management, retail industries and residential markets. McCloud Services is a regional service provider with locations in 11 states.
from Pest Management Professional https://www.mypmp.net/2019/02/28/mccloud-manager-wins-copesan-award/