WorkWave: Communication Center

IMAGE: WORKWAVE

Gain and retain more customers with one hub for all of your customer communications. Communication Center lets you see the whole conversation — across chat, text and email — in one place, so nothing ever slips through the cracks and you can address customers’ needs faster.

With Quick Actions to complete tasks like sending ePay links in fewer clicks, your customer service representatives (CSRs) can spend more time helping customers and less time on busywork. They also gain visibility into each customer’s service and communication histories while communicating, saving time and allowing your team to tailor each interaction.

Growing your business relies on strengthening your customer relationships, and those relationships are built on communication. To communicate more effectively and better satisfy your customers, get started with Communication Center today!

About WorkWave

Founded in 1984, WorkWave empowers professional pest management and other field service businesses of all sizes with forward-looking technology and services so they can focus on reaching their full potential. There are many steps to the business journey for field services – from signing new customers, delivering service in the field, to invoicing and everything in between. Gaining new customers requires even more: brand awareness, digital marketing and lead generation. WorkWave brings together multiple organizations — including RealGreen, Coalmarch, Slingshot, TEAM Software and TaskEasy — top talent, and a leading product portfolio under one roof to become a strong partner to its customers, powering their growth at every stage.

For the professional pest management industry, WorkWave’s flagship product is PestPac. This powerful, scalable and integrated solution combines marketing, sales, office and field operations, customer experience, and payments functionality to empower residential and commercial pest control businesses to grow business, efficiently service customers and maximize cash flow.

WorkWave.com

<p>The post WorkWave: Communication Center first appeared on Pest Management Professional.</p>

from Pest Management Professional https://www.mypmp.net/2024/07/26/workwave-communication-center/
Sacramento CA